business image

Borker Transmission Service Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(278 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

Our company is not a Transmission Supermarket or Wholesaler where every vehicle gets a rebuilt transmission whether it is needed or not. Every customer is provided with personalized services plus a complete vehicle diagnosis that is used to determine if the problem is a sensor, outside of the transmission, or an internal problem, Our company is not a Transmission Supermarket or Wholesaler where every vehicle gets a rebuilt transmission whether it is needed or not. Every customer is provided with personalized services plus a complete vehicle diagnosis that is used to determine if the problem is a sensor, outside of the transmission, or an internal problem, requiring your transmission to be removed from the vehicle. ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(201) 437-3099

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 11:30 AM
Sun
closed
* Eastern Time (Us & Canada)
758 Avenue A Bayonne, NJ 07002-1985
Borker Transmission Service Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(278 Reviews)

Verified Customer
Jersey City, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Excellent and thorough in services
Excellent in services and very friendly 🥰
Vito C., President from Borker Transmission Service Inc responded on 02/12/2025 02:15 PM

Thank you Carolina

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

JM
JOHN M.
Bayonne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Great job!!
Borker transmission were very nice extremely knowledgeable and were very fast diagnosing and repairing my car
Vito C., President from Borker Transmission Service Inc responded on 02/12/2025 06:57 AM

Thank you John. Glad we were able to help

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

Verified Customer
Bayonne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Great service
Thank you for your service and helping me out. Great shop to bring your truck in or cars in for service.
Vito C., President from Borker Transmission Service Inc responded on 02/01/2025 09:56 AM

Thank you. Glad we could help

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099
Vito C., President from Borker Transmission Service Inc responded on 02/12/2025 07:01 AM

Thank you.

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

DR
gravatar
DAVID R.
Bayonne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
I only go to Borker
I want to thank Vito and staff for always being for me for all my services. They do all types of services besides transmissions. Very nice people and thank you as always Vito. Car feels brand new and I always feel confident and secure with your trustful and work that always passes the test . Thank you, Dave
Vito C., President from Borker Transmission Service Inc responded on 01/31/2025 08:10 AM

Thank you David it was our pleasure. 

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

WR
gravatar
WANDA R.
Jersey City, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
9
Car overheating
I came there because my car was overheating and the guy Stuart was so nice. I will be coming back
Vito C., President from Borker Transmission Service Inc responded on 01/15/2025 03:07 PM

Thank you Wanda. Glad we could help.

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

AY
gravatar
AYMAN Y.
Bayonne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Very good
Very good and kindly
Vito C., President from Borker Transmission Service Inc responded on 01/04/2025 06:15 AM

Thank you Ayman. Glad we could help.

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

JM
gravatar
JUDE M.
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2024
verified customerVerified Customer
10
I would use Borker Transmission Service Inc. again in a minute.
During a visit to Bayonne, my little car began experiencing some issues, at first they seemed not too serious, but were steadily worsening and worrying. the transmission seemed to be slipping. Not a good thing. We had a 7 hour trip home to Ottawa, Ontario the next day, and I didn't want to have a big breakdown along the way. Overheard at the dog park, discussing with my son, a young man recommended a nearby Service Station named Harrington's; if I wanted to have Pearl checked out. (Pearl is my car). Off to Harrington's I went. They were affable and able to take a look; after taking Pearl for a test drive, Chuck suggested I call Borker Transmission and ask for Vito.
Vito was polite, professional, and very helpful. He made space in his evening and the next morning to 'diagnose' Pearl, (corroded lines and leaks), perform a little fabrication magic, install the aforementioned, top her up and scope her. Borker Transmission Service Inc had us on our way by noon.
Vito was clear and concise about the work and the alternatives. He managed my expectations without talking down to me. As a mature woman I appreciate the respect and consideration, he made no assumptions. Though I wish the exchange rate CAD - USD was a little better right now.
Vito C., President from Borker Transmission Service Inc responded on 12/23/2024 05:42 AM

Thank you for your kind words Jude. Hope your trip home went well. It was pleasure to meet you and your son. Happy holidays to you and your family.

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

YA
gravatar
YONNI A.
Bayonne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Yonni
Increase service thank you my vehicle was done on time for my trip.

KM
gravatar
KEN M.
Bayonne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2024
verified customerVerified Customer
10
Great place for car service.
Work completed on time, answered all questions, quick appointment.
Vito C., President from Borker Transmission Service Inc responded on 12/16/2024 12:40 PM

Thank you Ken. 

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

MG
gravatar
MARCOS G.
Bayonne, NJ
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/23/2024
verified customerVerified Customer
1
Too much and not enough
I feel ignored when I go to him. After Vito says hello he will type endlessly on his computer until you’re just about to leave. I was quickly reminded this the second time I went and asked my mechanic to promise not to take my car to him ever again. I am being so honest and forthright due to the massive amount of outreaches I got from the shop ranging from calls to text to emails before/after retrieving my car and choosing not to proceed for the second time. He will check every ground wire “around the car” at a rate of 140$/hr before addressing what the diagnostic cpu recommends just “to be sure.” I can see someone with no car knowledge get led up a pricey path or maybe end up financing a transmission worth more then the car you will still be paying off after the motor blows. Oddly, When he walks you to your car and cleans the door handle with a rag before you get in as some sort of gesture feels creepy and off… I felt validated when expressing myself about the history of the car and events that lead to its failure which is worth mentioning. Through that I was able to feel confident in making the best decision for me and that was to not work with him, be honest to my mechanic about my experiences as a warning towards his other customers , and not expose how I feel to others until unpacking all the spam I still receive and further requests for this very same review I wanted to spare you from… I give two stars because I feel he is brilliant and has a great shop yet I can’t say these forces work for my best interest..
Vito C., President from Borker Transmission Service Inc responded on 12/07/2024 08:22 AM

Mracos Grullon,

Thank you for sharing your feedback. While I’m disappointed to read your comments, I believe it’s important to address your concerns professionally for clarity and for the benefit of others who may read this.

During your visit, I was preparing a detailed invoice to document the work performed and associated charges. I prioritize transparency in every interaction, even when a visit is unplanned (such as yours). As for our communication, regular updates, whether via calls, texts, or emails are part of our commitment to keeping clients informed about their vehicles. Still, I’ve honored your request to remove you from all future communications.

Our diagnostic process is thorough because we value accuracy over guesswork, ensuring clients make informed decisions about their vehicles. While my gesture of cleaning the door handle was intended as a courtesy, (normally I make sure the vehicle is clean before the customer arrives) I regret it was interpreted otherwise.

At Borker Transmission Service Inc, we hold ourselves to a high standard of integrity and expertise, even when our approach may not align with every client’s preferences. I wish you the best with your future automotive needs.

Sincerely,

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

JV
gravatar
JOSE V.
Bayonne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2024
verified customerVerified Customer
10
Highly recommend
Highly recommend Vito
Very professional and explains everything in full detail
Vito C., President from Borker Transmission Service Inc responded on 11/09/2024 08:03 AM

Thank you Jose. It was a pleasure to serve you

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

JV
gravatar
JAMIL V.
Bayonne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2024
verified customerVerified Customer
10
Excellent and professional service
Excellent and professional service
Vito C., President from Borker Transmission Service Inc responded on 10/16/2024 02:16 PM

Thank you Jamil. Glad we could help.

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099
Vito C., President from Borker Transmission Service Inc responded on 11/09/2024 08:10 AM

Thank you Jamil

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

BG
gravatar
BRANDON G.
Bloomfield, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
10
Great Service Fair Price
Borker's customer service is top notch, and the prices are very fair. Much better than the dealers! I will come back if needed.
Vito C., President from Borker Transmission Service Inc responded on 10/14/2024 01:58 PM

Thank you Brandon. It was our pleasure.

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

BK
gravatar
BRYAN K.
Bayonne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
10
Thank You Vito!
Always Great Service!
Vito C., President from Borker Transmission Service Inc responded on 10/14/2024 02:00 PM

Thank you Bryan. Glad we could help.

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099

DB
DAMIAN B.
Bayonne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2024
verified customerVerified Customer
10
Knowledgeable, professional and took great car to correct the problem
Vito really took the time to diagnose the problem, provide timely feedback every step of the way and ensure the problem was fixed
Vito C., President from Borker Transmission Service Inc responded on 09/28/2024 09:06 AM

Thank you Damian. Glad we could help

Vito Castellaccio
Borker Transmission Service Inc.
758 Avenue A
Bayonne NJ 07002
201-437-3099
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.