Business Solutions
English Español
SureCritic / Auto Repair / BMB Automotive
business image

BMB Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(818 Reviews)
88
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
3
Total ReScores™
4.0
ReScore™ Average
88
Net Promoter Score ®

Business Details

About

Servicing customers in the Waltham area. We are locally owned and operated since 1959. Servicing customers in the Waltham area. We are locally owned and operated since 1959.

Categories
Auto Repair, Repair Shop, Body Shop
Contact
(781) 899-8376
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
251 Lexington St Waltham, MA 02452-4621
Get Directions
BMB Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(818 Reviews)
Write a Review
Recent Reviews
Verified Customer
Waltham, MA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great service
As always great service
Verified Customer
Waltham, MA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Highly recommend
I’ve been going to Boston Muffler for years! A friend told me about them and I am very thankful they did!
PH
gravatar
PATTY H.
Waltham, MA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Man was excellent! Great work and fair pricing! Highly recommend Man at Boston Muffler!
Man was excellent! Great work and fair pricing! Highly recommend Man at Boston Muffler and Brakes!
BOSTON M. from BMB Automotive responded on 04/23/2025 08:32 AM

I am very happy to serve you

BOSTON M. from BMB Automotive responded on 04/23/2025 08:32 AM

I am very happy to serve you

BC
gravatar
BRENDON C.
Belmont, MA
Chevrolet Silverado 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2025
verified customerVerified Customer
8
Great work !!
I've been a customer with your company for a while. Always reasonable, quick and great work thank you.
BOSTON M. from BMB Automotive responded on 04/10/2025 04:41 AM

we are always happy to serve you

AI
ALMAS I.
Allston, MA
Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/07/2025
verified customerVerified Customer
8
Muffler and exhaust
When I used to drive, the muffler and exhaust were loud especially when driving uphill or accelerating. But now, the car drives quietly and smoothly. Thank you for fixing it quickly and safely
I hope the car stays reliable for years.
BOSTON M. from BMB Automotive responded on 04/10/2025 04:41 AM

Thanks to be with us, come back if any service is needed

Verified Customer
Waltham, MA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Great business
Fast, efficient, courteous service. I have used the service on several occasions and been very happy with the results.
BOSTON M. from BMB Automotive responded on 04/10/2025 04:39 AM

NICE TO HAVE YOU BACK WITH US

TG
TOM G.
Waltham, MA
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
9
Muffler replace
Drove in at 8:30 without an appointment - looked over my car and determined I needed a muffler - it was installed and completed by 10;00 - great service

Tom g
BOSTON M. from BMB Automotive responded on 04/01/2025 11:55 AM

Happy to serve you, come back as needed

MS
gravatar
Monica S.
Watertown, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
Great service
Very quick service…went in at 8:30am and finished by 11:30am , very reasonable prices and great communication. Will be servicing here again
BOSTON M. from BMB Automotive responded on 04/01/2025 11:55 AM

Great to have you with us

JL
JOHN L.
Waltham, MA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Trust worthy and honest
I was in for a exhaust repair I was told what needed to be done and what needed to be replaced I didn't feel like I was being played and the cost was more then reasonable all in all I would not hesitate to go back or recommend bmb
BOSTON M. from BMB Automotive responded on 04/01/2025 11:54 AM

I am always happy to serve you

RD
RICHARD D.
Chestnut Hill, MA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
The best - honest & reliable
The best in the business. Reasonable rates.
BOSTON M. from BMB Automotive responded on 04/01/2025 11:54 AM

Always great to serve you

Verified Customer
Waltham, MA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Awesome service
Awesome service
BOSTON M. from BMB Automotive responded on 04/01/2025 11:53 AM

Thanks for the review, come back as needed

Verified Customer
Waltham, MA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Headlight Installation
A great place to service your car.
BOSTON M. from BMB Automotive responded on 03/05/2025 09:58 AM

I am always happy to serve you

BS
BRIAN S.
Arlington, MA
Cadillac CT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Man for President
Always treated 5☆
BOSTON M. from BMB Automotive responded on 03/04/2025 09:02 AM

THANKS FOR THE REVIEW COME BACK ANYTIME

JC
gravatar
JEFF C.
Waltham, MA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
FINALLY happy with my car again
Had a problem that multiple trips to the dealer, and 3 other local shops didn't diagnose over the course of years. Even when I communicated to other places the symptoms that would lead you directly to the issue if properly investigated, the root cause was never addressed until BMB. Found a serious issue (bent axle), got the parts ordered and fixed within 24 hours. Price was well within what I would have expected to pay and will very happily ALWAYS take my cars to BMB in the future. Very satisfied.
BOSTON M. from BMB Automotive responded on 03/04/2025 09:04 AM

NICE TO HEAR THAT WE SOLVE YOU ISSUES AND CONCERN

LL
LUOIS L.
Waltham, MA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Always great Service!
Took my car in yesterday for electrical problem yesterday 3. Warnings on my dash for malfunction Gentleman had it diagnosed and repaired in 2 hours always very professional and fairly priced at Boston Muffler I never hesitate to take my car there for any repairs
BOSTON M. from BMB Automotive responded on 03/04/2025 09:05 AM

IF YOU NEED ANY OTHER SERVICE, WE ARE ALWAYS HERE FOR YOU

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.