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Bragg's Automotive Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(38 Reviews)
97
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Score Details

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Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
97
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Lansing, IL, you’ve found us. Here at Bragg's Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Lansing car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of
If you’re looking for auto repair in Lansing, IL, you’ve found us. Here at Bragg's Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Lansing car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Lansing, we are totally confident that Bragg's Automotive is the best option in town!
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(708) 895-0091

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central America
2910 Bernice Rd Lansing, IL 60438-1210

Affiliations

ASE
Bragg's Automotive Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(38 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
My truck.
I have an older truck. Everytime I’ve taken it to Bragg’s it’s been easy, reasonable and never had an issue with their work. Always done great work.
Bragg & the S. from Bragg's Automotive Inc responded on 02/01/2025 09:31 AM

We appreciate your feedback and are glad to hear about your positive experiences with your older truck. It sounds like your vehicle is in good hands, and we're happy to keep it running smoothly. We believe every truck deserves a little TLC, no matter its age! Your kind words motivate our team to keep up the great work. If your truck needs any more love, you know where to find us.


DK
Dan K.
Hammond, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Service was quick! Had my vehicle back in two days. Thought my bill would be much higher & car working good! I am recommending to my friends. Dan K
Was very impressed with price & time of repairs. Dan K
Bragg & the S. from Bragg's Automotive Inc responded on 01/31/2025 09:31 AM

We appreciate your feedback and are delighted to hear that you found both our pricing and repair time to your liking. It’s always good to know that we can fix things up in a timely manner without breaking the bank. If you ever need anything else, don't hesitate to reach out. We're here to help!


GC
GERALD C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
I No Longer Need a Battery
My husband called for an appointment and an estimate for a new battery.
We were told to come in, it would only take about an hour.
Just like she said, maybe an hour later we’re ready to ride!
Whenever we need car repairs we go to Braggs. They’re always friendly, from the front desk to the mechanics. The prices are fair and they stand behind their work.
Bragg & the S. from Bragg's Automotive Inc responded on 01/29/2025 09:31 AM

It's great to hear that your experience with us was as smooth as a freshly charged battery! We aim to keep things quick and efficient, and it's wonderful that our team was able to get you on the road in about an hour. Your loyalty means a lot to us, and we're glad to be your go-to for car repairs. If you ever need anything else (or just want to chat about cars), we're here for you!


MF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Good service!
Service at this place is Awesome!
Bragg & the S. from Bragg's Automotive Inc responded on 01/25/2025 09:31 AM

We're glad to hear you had an awesome experience with us! Providing top-notch service is what we aim for, and it's great to know we hit the mark. If our service were a superhero, it would definitely be wearing a cape! We're here whenever you need us again.


KG
KELVIN, KAREN, PORCH G.
Lansing, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Braggs Automotive Inc
Friendly Honest People excellent service. Best shop in Lansing
Bragg & the S. from Bragg's Automotive Inc responded on 01/18/2025 09:31 AM

We appreciate your kind words about our team and service. We aim to create a welcoming and transparent environment because we believe that a little honesty goes a long way—much like a good oil change! It’s great to hear that you consider us the best shop in Lansing. We promise to keep the friendly vibes rolling and the service top-notch!


TT
Tony T.
Calumet City, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Expert Service
Fast service, and friendly . They do great mechanical work , they are very knowledgeable .The front desk staff is polite also. Glad I took my truck to Bragg’s Auto
Bragg & the S. from Bragg's Automotive Inc responded on 01/18/2025 09:31 AM

We're delighted to hear that you had such a positive experience with us! It's great to know that our team, both in the shop and at the front desk, made a lasting impression. Fast service and a friendly atmosphere are what we aim for, so your kind words definitely validate our efforts. If your truck needs any more TLC in the future, you know where to find us!


GR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Bragg’s Automotive
The best
Bragg & the S. from Bragg's Automotive Inc responded on 01/17/2025 07:35 AM

It’s always wonderful to hear that we’re considered the best! We aim to keep our standards high and our customers happy. If you have any specific highlights from your experience, feel free to share—it's great to know what works well! Your support means a lot to us.


KD
KATHLEEN D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
9
good place
They always take care of you, no messing around
Bragg & the S. from Bragg's Automotive Inc responded on 01/15/2025 09:31 AM

It's great to hear that you’ve had a hassle-free experience with us! We believe in getting the job done right and keeping things straightforward—no smoke and mirrors here. Your trust means a lot to us, and we’re happy to have earned it!


SF
SANDY F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Car trouble
I had a good experience here, thanks to everyone from Tammi to Charlie.
Bragg & the S. from Bragg's Automotive Inc responded on 01/11/2025 09:31 AM

We appreciate your positive feedback about your experience with us. It sounds like Tammi and Charlie make quite the dynamic duo, bringing their A-game to the shop! We’re glad you felt well taken care of. If you ever need anything else, feel free to drop by.


TW
TERRIE W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Car repair
Everyone was so nice and polite. Explained everything to me and my husband.
Bragg & the S. from Bragg's Automotive Inc responded on 01/09/2025 10:55 AM

We appreciate your feedback and are glad to hear that you and your husband felt well taken care of. It's our goal to make sure every detail is clear, so you can leave the shop with both a smile and confidence in your vehicle. If hospitality were an Olympic sport, we’d certainly aim for gold!


MB
Mike B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Saved me 15K and engine replacements
It all started with a check engine light and trip to Webb Ford dealer service center(bad choice). Basically they wanted to throw parts at the problem and not diagnose the root cause, then told me I needed a new engine to the tune of 15k after charging me 1000 already. After a second opinion, a
, a couple tows, and some research. I reached out to Bragg's Auto. They were quick to respond, and listened to my long story and wanted to get to a root cause of my check engine issue. My truck was misfiring and the engine was rattling. They did say they could replace the engine and at a better cost then anyone else, and would have replaced the entire thing, not just parts. But they asked to keep the truck a little longer to try to save some money and diagnose the real issue. They figured out the issue(fuel injector went bad), kept me informed the whole time, and treated me like I was their only customer even though I had never been there before. They saved me a boat load of money and 4 week lead time waiting for a new engine. Truck runs without misfiring. Very knowledgeable, thorough, and respectful. Highly recommend. And I will be going there first from now on.

Thanks!
Bragg & the S. from Bragg's Automotive Inc responded on 01/09/2025 09:31 AM

What a journey you've had with your truck! It sounds like it went from check engine light drama to a happy ending, which is not something we take lightly around here. We're glad our team could dive deep and save you from the engine replacement rollercoaster. Your experience perfectly illustrates why we love what we do—problem-solving and keeping our customers in the loop every step of the way. It’s great to hear that your truck is back on the road without the cough and splutter. Looking forward to being your go-to choice for auto care in the future!


CW
CLYDE W.
Buick Roadmaster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2025
verified customerVerified Customer
8
I'm happy with the outcome my car is not leaking oil any more
They let you know what's wrong and what needs to be fixed and I appreciate it.
Bragg & the S. from Bragg's Automotive Inc responded on 01/09/2025 09:31 AM

It's great to hear that you appreciate our approach to communication. We believe that transparency is key; after all, nobody likes being left in the dark—unless you’re playing hide and seek! If there’s anything we can improve or any details we could better explain, just let us know. Your feedback helps us keep the engines running smoothly.


QW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Consistency !!!
Great Staff , quality work and appropriately priced !!! Thanks Randall and Charlie !!
Bragg & the S. from Bragg's Automotive Inc responded on 01/02/2025 11:24 AM

It's fantastic to hear that you had a pleasant experience with our team! Randall and Charlie certainly know how to keep the wheels turning smoothly around here. We're all about providing quality work at prices that don't send your wallet running for cover. Your appreciation for our staff and service means a lot to us. Here's to many more hassle-free rides!


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C.
MICK EXT 607
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Professional Service
The staff at Braggs is top notch. They treat you as they should, a valued customer. Their work is of great quality at a reasonable price. I recommend Braggs to my friends. John Tomczak Jr.
Thank you!
Bragg & the S. from Bragg's Automotive Inc responded on 01/03/2025 09:31 AM

We're glad to hear that you felt valued during your visit! Our team takes pride in delivering top-notch service at reasonable prices, so it's great to know that reflects in your experience. Your recommendation to friends is the highest compliment we could ask for—consider us the automotive equivalent of a good diner tip. We appreciate your support and look forward to seeing you again when your vehicle needs some TLC!


NN
NICK n ELLEN N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Excellent service and price!
Best auto mechanic in the area, quick service, expert repair, lowest prices. Highly recommend in Illinois and Northwest Indiana
Bragg & the S. from Bragg's Automotive Inc responded on 01/01/2025 09:31 AM

We appreciate you taking the time to share your experience. It sounds like you found our secret recipe for great service: quick repairs, expert mechanics, and prices that won’t break the bank. We’re happy to have earned your recommendation and look forward to continuing to provide top-notch service in the Illinois and Northwest Indiana area. Keep those wheels turning!


Displaying Review 1 - 15 of 38 in total
Service Coupons and Posts


?? Thank you for the kind words! We strive to keep things quick, efficient, and wallet-friendly. After all, it’s all about keeping you on the road and not in the repair shop! ? #BraggsAutomotive #CustomerSatisfaction
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We're thrilled you found us! ?? Professional and speedy service is what we do best, and we keep it budget-friendly too! Thanks for trusting us with your ride! ?? #BraggsAutomotive #HappyCustomers
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Thank you for the kind words! We're thrilled to hear you think our service is top-notch. ?✨ Remember, we're always here to keep your ride smooth and your worries low! #BraggsAutomotive #CarCare
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We're revved up to hear you're satisfied with our service! ?? Your joy fuels our passion for perfecting every ride. Thanks for putting your trust in us—let’s keep those wheels turning! ?✨ #BraggsAutomotive #HappyCustomers
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Thanks for the ⭐⭐⭐⭐⭐ review, Elaine! It's always a pleasure providing you with top-notch service. We're thrilled to be your go-to for all things automotive. ?? #CustomerSatisfaction #TopNotchService
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Thanks for the love, Lavell! We're thrilled to have made your day! ?? Our team is always here to get you back on the road in a jiffy! #CustomerAppreciation #BraggsAuto
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Thanks for the shoutout! ⭐ We're thrilled to hear you had a speedy, 5-star experience with us! ?? Our team is always here to keep you running smoothly. #HappyCustomers #AutoCare
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Thank you for your kind words, Terry! We take pride in our work and are so glad you had a great experience with us. ? #BraggsAutomotive #Lansing #AutoService #CustomerSatisfaction
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Thanks for your loyalty and kind words, Joe and Diane! ? We're so glad you've been happy with our service and prices for 20 years! #Lansing #BraggsAutomotiveINC ??
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Thanks for the kind words, Eddie! ? We're proud to have been servicing your cars for years and appreciate your loyalty. #BraggsAutomotive #Lansing #HonestAndFairPricing #TopNotchMechanics #KnowledgeableOfficeStaff
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We're so glad to hear that Arlene felt taken care of and trusted us with her car repairs! We strive to provide honest and reliable service at a reasonable price. #BraggsAutomotive #Lansing ??⭐️
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