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Broadway Toyota Scion

Average Score
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
2.7
(7 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Broadway Toyota Scion offers an extensive inventory with competitive prices. Also, our support and service doesn't end with the initial sale and we continue to build a relationship with you when you come in for service or parts. Broadway Toyota Scion offers an extensive inventory with competitive prices. Also, our support and service doesn't end with the initial sale and we continue to build a relationship with you when you come in for service or parts.

Categories
New Car Dealer
Contact
23939125
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
55 NE Broadway St. Portland, OR 97232

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Broadway Toyota Scion offers an extensive inventory with competitive prices. Also, our support and service doesn't end with the initial sale and we continue to build a relationship with you when you come in for service or parts. Broadway Toyota Scion offers an extensive inventory with competitive prices. Also, our support and service doesn't end with the initial sale and we continue to build a relationship with you when you come in for service or parts.

Categories
New Car Dealer
Contact
23939125
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
55 NE Broadway St. Portland, OR 97232

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

Broadway Toyota Scion offers an extensive inventory with competitive prices. Also, our support and service doesn't end with the initial sale and we continue to build a relationship with you when you come in for service or parts. Broadway Toyota Scion offers an extensive inventory with competitive prices. Also, our support and service doesn't end with the initial sale and we continue to build a relationship with you when you come in for service or parts.

Categories
New Car Dealer
Contact
23939125
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
55 NE Broadway St. Portland, OR 97232
All Departments' Reviews
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
2.7
(7 Reviews)

RH
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Russ H.
Portland, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/04/2019
DEALER GAVE ME A "WE OWE" AND IS NOT HONORING IT
When I bought the car 1/1/2019 the dealer gave me "We Owe" which was printed on the form that the rear bumper damage would be fixed and signed also. They also told me that I would get a call the next day to tell a time and day to bring the car in. IT IS NOW FRIDAY AND NO CALL. I HAVE CALLED EVERYDAY SO NOW I AM GETTING THE RUN AROUND. I AM NOT HAPPY I THOUGHT THIS DEALERSHIP WOULD BE DIFFERENT BUT I GUESS I WAS WRONG. THIS WAS PART OF THE AGREEMENT AND WHY I BOUGHT THE CAR. THIS REVIEW IS NOT WRITTEN BY DEBBIE HANSEN BUT BY HER HUSBAND RUSS HANSEN
Not Recommended

SE
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Sandy E.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2017
Excellent Experience!!!
I traded my 2004 Corolla (with 200,000 miles) for a used 2015 Prius C. I am retired and on a fixed income but everyone at Broadway Toyota treated me with total respect like I was their favorite customer. Ronald, the sales rep, was eager to help me. The manager arranged financing through Toyota Motor Company at an incredible interest rate and a 5 year/100,000 service warranty. There was no pressure, no games, no back and forth. The process was quick and efficient. I wish I could remember the names of everyone that helped me so I could name them in this review. The bottom line is I highly recommend Broadway Toyota. They have me as a customer for life!!
Recommended

DM
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Dan M.
Lake Oswego, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/20/2015
Category: Sales
Really Bad!!!
Broadway Toyota would not honor their advertised price on a New Camry.
On their website, they advertised the car with a $5000 discount, plus $750 rebate with a total discount of $5750. I printed the advertisement and took it with me.
After showing the sales person the ad and test driving the car, I decided to buy it.
When the sales person came out with the paperwork, it only had a $4250 discount plus a $750 rebate. The sales person tried to slip it past me, like I wouldn't notice the extra $750 on the price. What sleaze balls. When I pointed out the $750 discrepancy to the salesperson, he went and got his sleazy little sales manager, who came out and said that it was an error, and that they would not honor the advertised price. I pushed the paper work across the desk at him out of frustration, and said to my wife "let's go.". The sales manager acted like I punched him in the nose, and told me to leave. Which I did. . Wasted 2 1/2 hours of my time. .
Not Recommended

MH
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marya h.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2014
Category: Service
austin miles super great
I have been getting my car serviced and Austin Miles has always been outstanding in communicating what needs to be done and explaining why.He is the reason I choose Broadway Toyota.
Recommended

EP
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Erika P.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/11/2014
Category: Service
Disappointed Start to Finish
From a sleazy sales experience. Every stereotype in the book. Was I on a Sat Night Live skit? To a service department that doesn't appreciate follow-up and details. ^ months after my purchase they still have not been able to schedule me to have my door moulding and front guards put on. Called and was put on hold and sent to VM (3) times. No call back.
Not Recommended

LN
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LAURIE N.
Happy Valley, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2013
verified customerVerified Customer
Category: Sales
Honest, friendly service.
Being a woman i was a little nervous about buying a car on my own. From the moment I met Rod Shogren he made me feel comfortable. Never once did I feel pressured into buying a car. I would recommend Broadway Toyota to all my friends.
Recommended

TT
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Tamsin T.
Portland, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/26/2013
your records for service
you do have a problem with your accounting system that I've mentioned before -
you apparently don't have a record of my 30,000 service because I just got a request from you. Please update your files and include my prepaid maintenance plan.
Not Recommended

SF
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SUSAN F.
Colton, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2013
verified customerVerified Customer
Category: Sales
Dan is an excellent sales person
Absolutely! In fact we have already told several close friends and relatives about the Broadway Toyota.
Recommended

KH
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KATHLEEN H.
Happy Valley, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2013
verified customerVerified Customer
Category: Service
5 out of 5 says it all
Very professional staff. They did a great job.
Recommended

DH
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DEBRA H.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2013
verified customerVerified Customer
Category: Service
Oil change/Maintenance required
Very friendly, warm greeting. Got me out on time. Handled a situation with the "customer is always right!"
Recommended
Kristina M. from Broadway Toyota Scion responded on 09/22/2013 04:54 PM

Dear Debra,

Thank you for your compliments on the service department. We look forward to taking great care of you for years to come.

Sincerely,

Kristina Mack
Customer Relations Manager


PS
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PAUL S.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2013
verified customerVerified Customer
Category: Service
Quick Smooth Transaction
I remember when the salesman had to drive the car off the lot. Now you can not only drive around the neighborhood, but to your wife's work and even home for the night. Kind of makes you feel comfortable with the car. Making the purchase, for the right price, is an easy stretch.
Recommended
Kristina M. from Broadway Toyota Scion responded on 09/22/2013 04:58 PM

Dear Paul,

Thank you for your recent purchase. Our wish is to delight our customer in every way wepossibly can. Any way I can be of assistance, don’t hesitate to ask. We look forward to building a long time relationship with you here at Broadway Toyota.

Sincerely,

Kristina Mack
Customer Relations Manager


AT
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ANDY T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2013
verified customerVerified Customer
Category: Service
speedy service and great customer service
Great customer service and love the shuttle. They said would take an hour and it was just under.
Recommended
Kristina M. from Broadway Toyota Scion responded on 09/22/2013 05:01 PM

Dear Andy,

Thank you for your wonderful feedack. We are always looking for ways to better our customer service. Our customers are our number one priority and we look forward to serving you for many years to come.

Respectfully,

Kristina Mack
Customer Relations Manager


AW
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ANDREW W.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2013
verified customerVerified Customer
Category: Sales
Easy to buy a car
Jamal was great to work with. The car purchase went smoothly and they didn't push us at all.
Recommended
Kristina M. from Broadway Toyota Scion responded on 09/22/2013 05:06 PM

Dear Andrew,

Thank you for your recent purchase. Our wish is to delight our customer in every way wepossibly can. Any way I can be of assistance, don’t hesitate to ask. We think Jamal is pretty great to work with as well. We ask that you share this on your Toyota survey as well.

Kindly,

Kristina Mack
Customer Relations Manager


KM
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KENNETH M.
Aurora, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2013
verified customerVerified Customer
Category: Sales
Excellent Service and Great Cars!!
I love my new car!! Thanks to Erik and Glen for their excellent customer service!
Recommended
Kristina M. from Broadway Toyota Scion responded on 09/22/2013 05:08 PM

Hello Kenneth,

Thank you for your recent purchase. Our wish is to delight our customer in every way we possibly can. Any way I can be of assistance, don’t hesitate to ask. Also we think Erik and Glen are excellent to work with. We ask that you share this experience on your Toyota survey as well.

Kindly,

Kristina Mack
Customer Relations Manager


AF
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ANN F.
Portland, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2013
verified customerVerified Customer
Category: Service
EXCELLENT
Appt was at 10 am. When I got there at 10:00 there were 5-6 cars before me. But the service was done in the estimated hr predicted. Very friendly & courteous. Went out of his way to clean some melted crayon from cup holder.
Recommended

Displaying Review 1 - 15 of 570 in total
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