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Brookhaven Tire & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(984 Reviews)
87
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Brookhaven Tire & Auto has been providing customers in the Norman, OK 73072 area with high-quality automotive maintenance and repair services since 1977. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services, Car &
Brookhaven Tire & Auto has been providing customers in the Norman, OK 73072 area with high-quality automotive maintenance and repair services since 1977. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services, Car & Truck Care, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing and Quick Lube Services. We're proud of our great mechanics, who have years of experience working on many different types of vehicles. They have the knowledge required to diagnose your problems, and to find affordable solutions to get you back on the road quickly.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(405) 364-9333

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
3701 W Robinson St Norman, OK 73072-3652
Brookhaven Tire & Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(984 Reviews)

NN
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NATHAN N.
Oklahoma City, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Great overall. Fast, polite and priced reasonably
The front desk lady at the front was great. Went above and beyond her duty. The mechanic was prompt on the service too. I was in and out in about 20 mins for an alignment on a Wednesday afternoon.

BC
BOBBY C.
Oklahoma City, OK
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/30/2025
verified customerVerified Customer
0
Buyer Beware
Gina knows part of my problem with Brookhaven. If she makes a reasonable effort to rectify the problem, all is well. If not I will have to take the next step which is not good for her company or me. It involves custody and care of customer’s property as well as honesty in dealings at Brookhaven. Not a happy camper but also not my first Rodeo.
Gina W. from Brookhaven Tire & Auto responded on 04/30/2025 07:10 PM

i appreciated our visit and am glad we could spend time discussing your wishes. I refunded your credit card for the Michelin tires that were installed on your vehicle. I will let Michelin know that you determined immediately (since you only drove a few miles and came back the same day they were installed) that you did not like the way they felt on your car. On your return and upon your request, we removed the new tires and installed your old tires that were 10 - 15 years old. As I mentioned during our meeting, tires of that age are beyond what the rubber manufacturing industry would classify as safe. 
I believe we have made beyond a reasonable effort to take care of your problem. Your credit card refund was processed the same day as your purchase and a copy of that credit is being mailed to you. Thank you.


KA
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KEVIN A.
Oklahoma City, OK
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/26/2025
verified customerVerified Customer
9
First time there
Took in a G37x with 200k I've had from 20k. 1st time there after a recommendation from a different company in Okc on the day I called for a time slot. Needed known maintenance and diagnostics for a running smooth but a check engine light that would keep coming back on. They did 2 routine maintenance tasks and provided candid, direct observations about my options on another issue after completing their diagnostics. No drama opinions on risks, competitive price, done on schedule. I will take my business there again and this review is proof I would give a strong recommendation to friends and strangers. I only gave 4 stars because I'm old school and don't give 5.

JS
John S.
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
John said they were very quick in getting things done and they did a really good job.
Recommended

BC
BOBBY C.
Oklahoma City, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Best car care experience in my life !!!!!!!!
Referred by Discount Tire, Moore, Ok for front shocks on my 2007 Ford E-150 Van. Great experience, honest fair price. Could not be happier. Also found out they can work on my 2000 Jaguar X K8. Made appointment for 4/24/25 12:00 pm. to have it looked at. Micheal was very professional and polite. Hopefully will be my go to auto care company. Six star rating if it was possible.

Verified Customer
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Quick and efficient
As much as I’m on the road and need my car back they fix it quick to get me back to work. Highly recommend.

DG
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DAVID G.
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Headlight Bulb Replacement
No problems at all - work completed correctly and in a timely manner - will return when I need another job done - would definitely recommend this business!
Gina W. from Brookhaven Tire & Auto responded on 04/22/2025 10:37 AM

We appreciate your kind words and are always glad to see you! Thank you for trusting us with your automotive needs. 


SG
STEVEN G.
Norman, OK
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2025
verified customerVerified Customer
8
Great
Good experience
Gina W. from Brookhaven Tire & Auto responded on 04/22/2025 10:39 AM

Thank you for bringing your vehicle to us for service. We have been here since 1977 and are always striving to protect our great history of professional service! We look forward to seeing you again!


SF
Scott F.
Norman, OK
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/18/2025
verified customerVerified Customer
Category: Service
Scott said he spent $1,200 to fix his vehicle and while they did fix some problems, they did not fix the problem. Now, he has to drop his vehicle off and wait through the weekend to find out if they will be able to fix it and how much more it will cost him.
Recommended
Gina W. from Brookhaven Tire & Auto responded on 04/22/2025 10:35 AM

We always strive for excellence in automotive repair. However, there are those uncommon times when a repair is completed and another problem can show itself. We are working hard to solve the current issue and our technicians will diagnose what is needed. We appreciate your patience and your business. 


DS
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DIANA S.
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Love this place!
Very friendly and efficient staff
Gina W. from Brookhaven Tire & Auto responded on 04/22/2025 10:41 AM

We appreciate your business and always love to take care of your vehicle needs! Thank you!


WM
WAYNE M.
Oklahoma City, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Excellent service honest people highly recommend
Excellent service honest people. Highly recommend.
Gina W. from Brookhaven Tire & Auto responded on 04/22/2025 10:42 AM

Thank you for the kind words and for allowing us to serve you! We appreciate your business and will always work hard to earn it!


Verified Customer
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Alignment Services
I received quicker than expected service.
Michael was very courteous.
Gina W. from Brookhaven Tire & Auto responded on 04/22/2025 10:44 AM

Thank you for trusting us with your vehicle. We appreciate your business and hope to see you next time your car needs service!


JT
JAMIE T.
Wanette, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
very friendly and helpful
very thankful they could get me in under short notice and fix other issues that we did not anticipate
Gina W. from Brookhaven Tire & Auto responded on 04/22/2025 10:46 AM

Thank you so much for bringing your vehicle to us. We are glad we could get everything taken care of quickly for you! We appreciate you!


TF
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TONY F.
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Repairs on daughters suv
Repairs done quick and easy
Gina W. from Brookhaven Tire & Auto responded on 04/22/2025 10:48 AM

Thank you for trusting us with your daughter's vehicle. We have children too and understand the priority of making sure your child has safe and dependable transportation. We are here for any vehicle needs in the future!


KG
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KYLE G.
Norman, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
8
Family business
Tough industry so find family folks you can trust! Did big engine work. Capable shop.
Gina W. from Brookhaven Tire & Auto responded on 04/22/2025 10:50 AM

Our industry is tough and we are thankful to have been here for 48 years and still going strong! We appreciate your support and will always strive to provide you with the best service around!

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