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Brown's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(341 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Brown's Service Center has been providing the finest automobile service since 1985. We’re an independently owned auto repair shop for any make and model vehicle. Serving the Cecil County area as an insurance approved shop ensures that our technicians meet the highest industry standards.



Our goal is to be a vehicle service leader.
Brown's Service Center has been providing the finest automobile service since 1985. We’re an independently owned auto repair shop for any make and model vehicle. Serving the Cecil County area as an insurance approved shop ensures that our technicians meet the highest industry standards.



Our goal is to be a vehicle service leader. We’ll do whatever it takes to earn your trust. We believe in providing the highest level of service in all areas of our expertise. We will literally go the extra mile to provide you with that level of service.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(410) 398-0863

Business Hours

Mon
8:00 AM - 5:00 PM 1:30 PM - 5:00 PM
Tue
8:00 AM - 5:00 PM 1:30 PM - 5:00 PM
Wed
8:00 AM - 5:00 PM 1:30 PM - 5:00 PM
Thu
8:00 AM - 5:00 PM 1:30 PM - 5:00 PM
Fri
8:00 AM - 5:00 PM 1:30 PM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
710 W Pulaski Hwy Elkton, MD 21921-4707
Brown's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(341 Reviews)

Verified Customer
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
The place to go
Their Team got me in immediately and didn’t have to wait three weeks like other places. I was able to wait and work from their lounge with my fur baby. I can’t say this often-but I trust these guys. They fixed ONLY what needed to be fixed and I didn’t walk away with empty pockets.

JR
JOE R.
Elkton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Oil cooler repair
Taylor and his crew are some of the best mechanics in the area. I’ve used them on a number of projects and have never had an issue. Couldn’t ask for a nicer group when it comes to customer experience.

PK
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PETER K.
North East, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Service Experience
The service that was provided exceeded my expectations. The people are friendly and knowledgeable.

AG
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AMY G.
Charlestown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
I had a very satisfactory experience
I have always been impressed with the service that Brown provides. The staff is professional and courteous, and my car is always delivered on time when the service is over.

ML
MICHAEL L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
My interactions with Austin is extremely fair and much appreciated
My interactions with Austin are extremely fair I highly recommend Browns they look out for the customers . Thanks to Browns for much appreciated excellent customer service.

Verified Customer
Elkton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Ideal in many ways
The service was provided extremely efficiently; in a friendly fashion and at a reasonable price.
You can’t ask for anything more than that!!!

DM
DENNIS M.
Conowingo, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Great service and Affordable
Great job!

DK
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Dale K.
Port Deposit, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Quality at it's best
Everybody there works like a team, they look things over to make sure nothing is wrong. Get you out in a reasonable time. What a great experience.

JG
JASMINE G.
Elkton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Excellent Service
In and out! Brown’s Services Center always gets the job done!✅

CG
CINDY G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Nicest guys
Nicest guys, very polite

JK
joe k.
Elkton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Truck work
I am very pleased with the work that was done. I will also continue to returned for more work as needed for my truck . I have also told my friends about how good Browns are with all around customer service.
And and auto mechanics.

MS
MARK S.
Elkton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Vehicle inspection
Probably the greatest Maryland vehicle inspection ever performed. 10/10 would recommend. Brought in a pristine 2007 Chevy cobalt, was given the list of recommended repairs. Which were definitely needed and a timeline of parts availability. Great communication by the enterprise level service team!

TB
TONY B.
Elkton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Best in Elkton
Fortunate that I found this service center about 10 years ago when Terry Brown was the owner, haven’t been back in some time since I’ve upgraded to newer cars. Terry was great guy and they always did top notch work. Never had to bring my car back after work was done. The new owner seems to be doing well by adding diesel work in the shop. Had to get a tow last week and dropped it at Browns, spoke to the service manager Austin. I told him what was going on and within 3 days had my car back. Super nice guy, professional, courteous and attentive to the info you’re passing on about your car issue. They are backed up but good garages always are, Austin will work on getting you in as quickly as possible.Good to see that shop doing well and wish them continued success. Hope I don’t have to go back anytime soon but if I do I’m confident the job will be done right the first time.

AH
ANDREW H.
Rising Sun, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Leaking Tire
I stopped in the shop on my way to work because my tire has been leaking slowly. This morning it was all but flat. I went in and asked them to take a look. I was in and out in 40 minutes with no issues. They fixed the leaking head around the tire and I was on my way. Great atmosphere and great customer service. The price was very, very reasonable.

MM
MICHAEL M.
Elkton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
9
Great front end service. Austin is exceptional with clients. Mechanics are very knowledgeable. Trustworthy
Austin is an excellent front man . Pleasant to get along with. Very knowledgeable for a young man. Mechanics are very well versed. Always had a good experience. Michael

Displaying Review 1 - 15 of 341 in total
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