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Buddy Isles Tire and Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(659 Reviews)
-25
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
4.0
ReScore Average
-25
Net Promoter Score ®

Business Details

Contact
(252) 586-5350

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
231 Us Hwy 158 Littleton, NC 27850
Buddy Isles Tire and Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(659 Reviews)

CH
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Chris H.
Branchville, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/09/2024
0
Poor customer service
This place is a joke and needs zero stars. Their mechanics can’t tell the difference between grease and transmission fluid. The office personnel are a joke and lie when you confront them. Never go here they will rape you

CF
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Chris F.
Branchville, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/09/2024
0
Poor customer service, bad technicians, bad office personal
I wish I could leave a zero because it’s not worth that much. Took a truck in for axel seals and pinion seal and got a quote for over 10000 worth of repairs. They say a courtesy check but you still pay. The told me I need to change fluids in the transmission, front axel, power steering, brake fluid. Some things on the check list I agree with. They also told me I need a steering box because it was leaking. The problem was there was black grease on the outside and transmission fluid on the inside. The tech was not smart enough to know the difference between grease and transmission fluid. To make it better they had the car fax saying that all this was changed within the last 25000 miles and when you pull the stick it’s clean oil. The next best part was they missed the bump stops missing, power steering pump whining, windshield wipers being bad. Alyssa that responds to the reviews just goes off there technicians that are dumb as a box of rocks and their notes and she always has an excuse to make them look good. The service manager Angie is another joke. She told me that I should have said something before I left. I tired to expressed my concerns to the receptionist she got an attitude with me because I told her their mechanic need to go back to
school. According to Angie the service manager it’s my fault because their notes says something else. I didn’t argue with her because it’s not worth it. It’s always the customers fault in their eyes. I know Angie and Alyssa will see this and that’s ok and Angie accuse me of being a business owner and I’m not. They have gotten info from places that I have no idea where it came from. This place is a joke and I could never tell anyone to go here. To be around the lake Gaston area it’s sad. Honestly there is not need for the service manager Angie to make a comment or Alyssa because they are not going to be honest about it.

JH
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Jack H.
Roanoke Rapids, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/25/2022
0
Poor customer service
Spent over 1000 dollars carried it back 3 times car still not fixed all they say is cant please everybody if thats not poor customer service i dont know what is.

JH
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Jack H.
Roanoke Rapids, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/25/2022
0
Poor customer service
Spent over 1000 dollars carried it back 3 times car still not fixed all they say is cant please everybody if thats not poor customer service i dont know what is.

EN
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Eddie N.
Roanoke Rapids, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2022
10
I highly recommend Buddy Isles Tire and Automotive
I called a few places in Roanoke Rapids. And they made me felted like they really didn't wanna be bothered. With what ever I had going on with my vehicle. I called Buddy Isles Tire and Automotive and talked to Tim. And he made me feel like he was interested and helping me. To find out what was wrong with my vehicle. And through the whole process Tim and his team. Had my back I've never did business with Buddy Isles Tire and Automotive. But they left a awesome first impression on my. They had my back and stayed in contact with pricing to help get my car back up and running. I'm telling all my family and friends to take all their. Vehicle's to Buddy Isles Tire and Automotive to get their work done. Hat's off and 2 ?? up for this great group of people.

TA
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Tom A.
Littleton, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/17/2022
0
Extremely poor performance on brake work.
Went in with brakes going to the floor. Charged over $1000.00 for the work but had to have it fixed later by another establishment. I won't carry anything back there.

WV
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Willard V.
Bracey, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
10
1986 C10
Took my 1986 C10 to have header install. On the way there, the left front wheel came off. They sent rollback ,to pick it up in short order. Thanks to Angie, who went above and beyond to help with the insurance claim. The headers sound great. Very professional crew, who explained ever detail of install and repair. Will always bring my baby here for any work needed.

GW
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Greg W.
Battleboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2021
10
Locked
I have used Buddy Isles before for trailer repair and they did a great job. Most recently, I locked my keys inside my truck. Within minutes, Buddy Isles Jr was there to handle the problem. Fast, efficient and courteous. Thank you

TC
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Thomas C.
Macon, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2021
verified customerVerified Customer
Service is excellent, with a smile.
We have used them as our go to place for service since we have been here,3 yrs. This last stop was for our 65000 mile ck up, several things had to be done and while we were making up our minds as to when someone backed into the rear of our SUV. We contacted them to do all the work,(body repairs) also . We contacted ST. Farm Ins., they said we could not done better then have them do the repairs. Said they were a top notch company, which we already knew. They gave us a loaner car as it was going to take 3 or 4 days for all to be done. If anybody has a car problem or needs repairs we would super recommend them.
Recommended
Maria from Buddy Isles Tire and Automotive responded on 04/12/2021 07:23 AM

Thank you for such a detailed review of your experience, Thomas. It was a pleasure to take care of you and your Honda CR-V. We appreciate you putting your trust in us and we are happy to have been confirmed by your insurance as a good place to have the work done. We hope to continue to serve you in the future for any automotive or collision needs!


JS
Jason S.
Littleton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2021
verified customerVerified Customer
Category: Service
Jason said the staff provided great service.
Recommended
Maria from Buddy Isles Tire and Automotive responded on 04/09/2021 04:34 AM

We appreciate you always choosing us, Jason. It is a pleasure to take care of your vehicles. See you next time!


JW
Jeremiah W.
Littleton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2021
verified customerVerified Customer
Category: Service
Jeremiah said this is the best business he has been to. They did a good job, on time and had a comfortable waiting room, which his wife appreciated.
Recommended
Maria from Buddy Isles Tire and Automotive responded on 04/09/2021 04:33 AM

Thanks for sharing your experience waiting with us, Jeremiah!  We hope to see you for your Sienna's next needed service! We appreciate you choosing our small business to take care of your vehicle.


JL
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Jeremy L.
Littleton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2021
verified customerVerified Customer
Fast service and reliable
I always take my vehicles to Buddy for my inspections. They always work me in quickly. They have great staff members that are always welcoming and friendly!
Recommended
Maria from Buddy Isles Tire and Automotive responded on 03/31/2021 05:55 AM

Thanks for choosing our small business, Jeremy! Hope to see you at your vehicle's next needed service!


HE
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Hope E.
Littleton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
verified customerVerified Customer
Buddy's pick-up and delivery service keeps my engine running
For anyone interested in staying safe from the pandemic, home is the best place to be. And if you live within 10 miles of Buddy's in Littleton your car needn't be neglected because of it. There is almost nothing Buddy's can't do for you and TIRES is practically their middle name. Who doesn't struggle with Carolina dry rot? The last time I needed new tires because of it the dealership in Roanoke Rapids charged me almost double what I paid for a new set from Buddy's my most recent visit. Now I look forward to the day when our area's thick yellow pine tree pollen season is over and my car can get pretty again inside and out with a vacuum, wash and wax at Buddy's.
Recommended
Maria from Buddy Isles Tire and Automotive responded on 03/31/2021 05:24 AM

Hope, it is such a pleasure to take care of your vehicle and make sure everything is well maintained despite not being able to bring it in yourself. We are ready to get through the pollen so we can get your Aveo shining for your next outings. Thank you for always sharing your whole experience with us! See you soon!


TS
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Tom S.
Littleton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
verified customerVerified Customer
Great service and friendly people
Very highly recommended!!
Recommended
Maria from Buddy Isles Tire and Automotive responded on 03/30/2021 04:51 AM

Thanks for choosing our Collision Department for repair on your F-150! We hope you are happy to have you truck back and appreciate you trusting our small business to take care of your vehicle. See you next time!


JM
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JOHN PAUL M.
Littleton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
verified customerVerified Customer
customer
Convenience, friendly customer service, comfortable customer lounge. Service preformed in a timely manor. A+ JP
Recommended
Maria from Buddy Isles Tire and Automotive responded on 03/26/2021 07:45 AM

We are glad we could provide you with friendly customer service and comfortable waiting, John. We appreciate you choosing our small business and hope to see you for your vehicle's next service! 

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