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Burdick Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,833 Reviews)
71
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Score Details

5 stars
82%
4 stars
9%
3 stars
4%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
60
Total ReScores™
4.6
ReScore™ Average
71
Net Promoter Score ®

Business Details

About

Providing over 73 years of quality automotive service expertise, Burdick Hyundai in New York proudly offers the finest in Hyundai service to all our Cicero and Syracuse Hyundai neighbors. Providing over 73 years of quality automotive service expertise, Burdick Hyundai in New York proudly offers the finest in Hyundai service to all our Cicero and Syracuse Hyundai neighbors.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(315) 452-7000
Closed
Business Hours

Business Hours

Mon
7:30 AM - 7:00 PM
Tue
7:30 AM - 7:00 PM
Wed
7:30 AM - 7:00 PM
Thu
7:30 AM - 7:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
7820 HOGAN DRIVE Cicero, NY 13039
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,833 Reviews)
Write a Review
Recent Reviews
CB
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Chris B.
Fulton, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Category: Service
Great car buying experience
Excellent staff and service as always. This is the family’s fifth car purchased from Burdick Hyundai and it has always been a hassle free experience.
SM
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Shannon M.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
8
Category: Service
Hyundai Kona 2024
Frank at Driver's Village was so easy to work with. Made the whole car buying process a breeze.
ST
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Scott T.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Category: Service
New Tucson purchase
Thank you Dave and Donnie for helping me with my new purchase of the Tucson.
You both were so helpful and knowledgeable. A pleasure to deal with on the trade and purchase. I appreciate the time you took.
CS
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Christine S.
Oswego, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2024
10
Category: Service
while buying a new Tuscon, Eric was very helpful being my salesman again!!
Eric again was my salesperson for a third tim I believe, he helped me answered all my questions and I would highly recommend him to anyone at the Hyundai dealership. My son went with me to pickup my new car and he has dealt with alot of car salesmen and he also said Eric was one of the best he has spoken to!! Thank you again Eric!
LM
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Lucille M.
New Hartford, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2024
10
Category: Service
Buying a new car
I recently bought the Hyundai Tuscon from Burdick Hyundai in Cicero. My salesperson was Donnie, a young man who was congenial, most helpful, and willing to answer all of my many questions. His knowledge of the car and his ability to explain the different functions that this car offers were exemplary. I never felt rushed nor did I ever feel sense a hard sell to buy the car. Donnie showed me multiple cars, reviewed the differences among them and was concerned that I be pleased with my purchase. I would not hesitate to recommend Donnie and his manger, Brian at Hyundai. The service was excellent.
CB
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Cherie B.
Baldwinsville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2024
10
Category: Service
Wonderful experience leasing my new Sonata
Salesman Tim Brauchle was the reason I decided to lease my new 2024 Sonata from Burdick Hyundai in Cicero. His professionalism, knowledge and friendly demeanor made the sale go smoothly and quickly. I’ve previously leased cars from Tim Brauchle and I won’t hesitate to do so again in the future.
JB
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John B.
North Collins, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
10
Category: Service
new santa fe
Had a great experience at Burdick Hyundai, sales staff was helpful and friendly, would highly recommend.
SS
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Suzanne S.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2024
10
Category: Service
I take my car to Cicero Hyundai and everyone there is so helpful and friendly
I take my car my Hyundai Kona for service and Steve works on my car and other service guys have work on my car to and they are all very nice and they go over what my car needs to be fixed when I 1st got my Kona I leased it and Tim was my sales guy Tim walked me through all the paperwork I was so excited to drive my new car when my lease was up Tim helped me buying my lease out and I own my car I will always bring my car to Cicero Hyundai because everyone there treats you like family they all really do care about there customers
SS
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Suzanne S.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2024
10
Category: Service
I take my car to Cicero Hyundai and everyone there is so helpful and friendly
I take my car my Hyundai Kona for service and Steve works on my car and other service guys have work on my car to and they are all very nice and they go over what my car needs to be fixed when I 1st got my Kona I leased it and Tim was my sales guy Tim walked me through all the paperwork I was so excited to drive my new car when my lease was up Tim helped me buying my lease out and I own my car I will always bring my car to Cicero Hyundai because everyone there treats you like family they all really do care about there customers
PD
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PERO D.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2023
10
Category: Service
good service
very good service ,friendly people, high recomended.
PD
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PERO D.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2023
10
Category: Service
good service
very good service ,friendly people, high recomended.
PD
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PERO D.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2023
10
Category: Service
good service
very good service ,friendly people, high recomended.
PD
gravatar
PERO D.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2023
10
Category: Service
good service
very good service ,friendly people, high recomended.
PD
gravatar
PERO D.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2023
10
Category: Service
good service
very good service ,friendly people, high recomended.
Verified Customer
Massena, NY
2022 Hyundai Santa Fe Phev
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/29/2022
Service Type: Maintenance
verified customerVerified Customer
6
Category: Service
Not that great.
Don’t give these guys a deposit for a vehicle based on an arrival date. I did and missed out on other vehicles that came along including my first choice which was a RAV4 Prime. I can’t believe I actually drove 2 1/2 hours to get to a subpar dealership.
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