Service Department's Reviews

4.8

(3,117 Reviews)

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Recent Reviews

Peter K.

Trenton, NJ

12/21/2023

Category: Service

Thanks for ruining my families Christmas

I want Burlington Hyundai to know that the extra thousands they charged me have eliminated the Christmas gifts for my family and grandchildren. That's how much I was overcharged: three percent more on my loan and over five thousand more on the car, and when I had a wheel problem, I had to take it to another dealer to figure out the problem. Thank you Scroge.

Peter K.

Trenton, NJ

12/21/2023

Category: Service

You have ruined my families Christmas

I want Burlington Hyundai to know that the extra thousands they charged me have eliminated the Christmas gifts for my family and grandchildren. That's how much I was overcharged: three percent more on my loan and five thousand over the correct price. Thank you, Scrooge.

Rob W.

Trenton, NJ

02/25/2023

Category: Service

AVOID THIS DEALER

Had car repaired, and was given a loaner car (dealership uses Enterprise). Dealership did not pay for taxes for the time I had the car. When car was purchased, salesman refused to negotiate (I would have walked out. My family member wanted the car though...smh)

william w.

Langhorne, PA

01/25/2023

Category: Service

good deal...bad after sale

I purchased a 2019 Santa Fe about two weeks go. everything went great with the deal. There was only one key fob for the car but the salesman told me I would get a second fob. Went back this week to pick up my registration and the sales manager told me I'd get. the fob. After I picked up the registration and returned to the showroom my salesman told me that because I didn't purchase the extended warranty I was buying the car "as is" and therefore did not qualify for the spare fob. I called their parts dept and found out the fob would cost $468.00 plus tax for the fob and programming. I think this is very bad business on their part and am very disappointed.

BARRY B.

Mount Laurel, NJ

2020 TUCSON

08/08/2022

Verified Customer

Category: Service

Oil change

Fast and informative
Great service writers

Cathy M.

Philadelphia, PA

06/29/2022

Category: Service

I have been rob.

PriceThe total cost of your purchase on
credit, including your downpayment of
20,142.87(my truck worth $19500-24500 for my miles and yr.per Kelly Blue Book) plus additional $3400 check given but they said they pay off loan but actually took of trade in value. I paid off loan of 2200. Total cost to me
is$ 54.912.39(e) for MSRP of $39090.08. @ 3.79 interest rate. I am financing $31,008.15 after trading in at least $20,000 Ram 1500 . Rebal(Everything back and front new, tires, brakes, battery etc.) and new car’s MSRP $39090.08. Two fender benders on truck. No airbags . So all front and back new and perfect. Oh loan comes with a service contract cost $2346. See explanation on their web site. I gave detail review how this happen. Just demand to see entire contract and loan agreement and go over every number before engaging in cleaning out your car or entering new car. Make sure all is clear. Before sitting down with the finance person. My fault my big mistake and I am usually very careful but they got me and got me good. I should have kept my truck.

Cathy M.

Philadelphia, PA

06/29/2022

Category: Service

I have been rob.

BERNARD W.

Browns Mills, NJ

2020 PALISADE

06/25/2022

Verified Customer

Category: Service

Bernard Winn

Thank you Tony and Meghan for being the excellent Service Reps at Hyundai City. I have always relied on your Service Dept to take car of my vehicles over the years and I've never been disappointed. I will continue to rely on Hyundai City service dept to take care of all my future service needs. Keep up the great job.