business image

Burtonsville Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(564 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

We're a local auto repair shop owned by Joseph Wert and Paul Quattro just off Old Columbia Pike in Burtonsville, Maryland. We have an ASC certified technician on board to work on all foreign and domestic cars. If you've got a car problem, we're here for you- we do inspections, routine maintenance, and major repair work. We always put We're a local auto repair shop owned by Joseph Wert and Paul Quattro just off Old Columbia Pike in Burtonsville, Maryland. We have an ASC certified technician on board to work on all foreign and domestic cars. If you've got a car problem, we're here for you- we do inspections, routine maintenance, and major repair work. We always put everything on the table for you- no hidden charges here! All work is guaranteed for 6 months or 6,000 miles, so come see us and give your car the TLC it needs today! ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(301) 421-0182

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
15520 Old Columbia Pike Burtonsville, MD 20866
Burtonsville Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(564 Reviews)

TP
Tracy P.
Burtonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Tracy said the service was great and they fix it right.
Recommended

AA
Agacha A.
Burtonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Agacha said what she came to do, was done perfectly.
Recommended

Verified Customer
Burtonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Failed emissions test. problem was diagnosed and corrected.
Wes is honest and fair. The work was done in a timely manner. When you get a quote from Burtonsville Automotive, you don’t feel like you’ve been gouged or that you’ve received an unfair quote. If you’ve gotten a quote that feels exorbitant… take it to Burtonsville Automotive.

NB
Novene B.
Burtonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Novene said they are friendly, knowledgeable and very quick.
Recommended

SE
gravatar
STEVE E.
Clarksville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Great service at a great price
New exhaust system for my truck. In and out the same day, at a fraction of what it would have cost at one of the chains. Burtonsville Automotive consistently delivers top notch service at a good price. Been a repeat customer for +15 years. They are highly skilled, attentive to detail, and scrupulously honest. When I recommend this shop to my friends, they always thank me afterward.

ES
gravatar
ED S.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Wonderful experience
We have found our new auto shop to take our vehicles to. Thank you for providing wonderful service.

MM
Mike M.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
Category: Service
Mike said they have always been as honest as the day is long.
Recommended

BH
Benjamin H.
Burtonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
Category: Service
Benjamin said he has decent prices.
Recommended

SA
gravatar
SONNY A.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Did not have a long wait
Work was done in a timely manner

AG
gravatar
ALANA G.
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Prompt, friendly and reliable service
Reliable, fast service.

LD
Longard D.
Towson, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Longard said it's always positive and they always help him out.
Recommended

ST
gravatar
STEVEN T.
Ocean City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
quick turn around
Even thought there was terrible weather and impassible roads, they were able to complete the repairs for my sons car and get it back to him so he can safely go back to school.

TR
gravatar
TONY R.
Laurel, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Great service
Burtonsville automotive was a pleasure to deal with. I drop my vehicle off and I picked it up on time and the staff has extremely knowledgeable and friendly.

RB
gravatar
RUSSELL B.
Burtonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Oil change with a side of front brakes! Lol
I brought van in for routine maintenance and per the usual full inspection they found the front brake pads very low and alerted me before they damaged the rotors! We authorized the brake repair and when they called me to pick up let me know that the lower tie rod bushings were cracked and would need attention along with left drive axle, giving me time to budget and prepare to have the work completed before a major issue occurred.

This is why I come here and recommend Wes and Teddy. They simply do it right with integrity and take pride in their reputation!!! No matter how big or small, these guys are who you should trust!

AV
gravatar
Adamos V.
Burtonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
10
Excellent service.
The place where humanity, repair knowledge, excellent service and honesty can be found in Burtonsville Automotive Service.
They have been repairing all my vehicles for years.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.