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Butler Automotive - Reynolds St

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(173 Reviews)
79
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
79
Net Promoter Score ®

Business Details

About

Butler Automotive was founded in 1975 by Bill Butler. The original location was on 12th Street in downtown Augusta. A lot has changed since then, but some things haven’t…. new or used, all cars and trucks need maintenance! And the better the maintenance, the longer you’ll enjoy trouble-free driving.

New technology has made for a better
Butler Automotive was founded in 1975 by Bill Butler. The original location was on 12th Street in downtown Augusta. A lot has changed since then, but some things haven’t…. new or used, all cars and trucks need maintenance! And the better the maintenance, the longer you’ll enjoy trouble-free driving.

New technology has made for a better vehicle. New cars and trucks are more innovative, built of better quality, and with more features. Each improvement in the auto industry has demanded changes in the service industry. Butler Automotive has always been a leader in purchasing new testing equipment and providing training for our service technicians. Today’s tech is a highly trained individual often specializing in specific areas of your automobile.

Butler Automotive can turn your car or truck problem into a pleasant experience. At Butler, you’ll find experienced service writers to answer your questions, determine the problem and provide an estimate of the time and cost involved. If needed, we can provide towing service or pickup and delivery and night deposit. You’ll also find comfortable waiting rooms and courteous accounting people.
...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(706) 724-7281

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1401 Reynolds St Augusta, GA 30901

Affiliations

AAA - Approved Auto Repair
ASE
Butler Automotive - Reynolds St's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(173 Reviews)

DJ
Donna J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2023
verified customerVerified Customer
10
Job well done.
We have used Butlers for many years and are always satisfied with their work. I never knew about the AAA discount. Over the years I could have saved a lot of money. I will be sure to ask next time.
Barbara R. from Butler Automotive - Reynolds St responded on 10/23/2023 06:22 AM

Thank you Donna.  We appreciate your business!


RM
Robin M.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/17/2023
verified customerVerified Customer
5
Labor costs to high, cost me more then deductible!!
Don't know if we will use them again

DJ
Denise J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2023
verified customerVerified Customer
10
Thus Service was great Like always
The only thing I had a problem with is Butler is very expensive . They should have coupons or run specials on services may be one special a month, oil change, brakes and other services . Or have Like 20 ir 25% off off some services . If not monthly every 3rd or 6th month
Barbara R. from Butler Automotive - Reynolds St responded on 10/17/2023 05:52 AM

Thank you for your feedback Denise.  We appreciate your business!


VL
Vince L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2023
verified customerVerified Customer
10
Excellent Service
Fast and efficient service. Transportation provided to and from home from while car is serviced.
Barbara R. from Butler Automotive - Reynolds St responded on 10/17/2023 05:51 AM

Thank you Vince.  We appreciate your business!


SR
Sonny R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2023
verified customerVerified Customer
10
owner
Eddie, Spencer, Dereck we’re friendly professionals that went the extra mile solving my problems.
Barbara R. from Butler Automotive - Reynolds St responded on 10/17/2023 05:50 AM

Thank you Sonny.  We appreciate your business!


IB
Irene B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2023
verified customerVerified Customer
9
Friendly and accommodating
Friendly and understanding felt very welcoming.
Barbara R. from Butler Automotive - Reynolds St responded on 10/17/2023 05:49 AM

Thank you Irene.  We appreciate your business!


MN
Michael N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2023
verified customerVerified Customer
10
Wonderful Staff!!!
A wonderful staff of integrity, service, and skill who do an amazing job on our vehicles. I highly recommend them for anyone who needs service in their vehicle.
Barbara R. from Butler Automotive - Reynolds St responded on 10/17/2023 05:49 AM

Thank you Michael.  We appreciate your business!


LF
Laurie F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2023
verified customerVerified Customer
10
Taking care of the Customer
I really appreciate how this location takes care of their customers/business. Very knowledgeable and attentive and personable. I will always use this location as I always tell them that they are stuck with me!!
Barbara R. from Butler Automotive - Reynolds St responded on 10/17/2023 05:49 AM

Thank you Laurie.  We appreciate your business!


SH
Sandra H.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2023
verified customerVerified Customer
6
Got me in quickly
I only had to wait a day to get an appointment. I had a lot of work done and was there 5 1/2 hours. They did keep me informed on what they were doing.

LC
Limanda C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2023
verified customerVerified Customer
10
Dependable
They Were Very Helpful They Will Pick You Up And Drop You Off If You Dont Have A Ride And Trust Worthy Workers And They Keep You Updated On Your Car Service

SJ
Sharon J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2023
verified customerVerified Customer
10
Very good
My experience was very knowledgeable polite and helpful

FC
Fred C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2023
verified customerVerified Customer
10
Super courteous and fair
Everybody there is extremely nice and courteous. Very fair and reasonable pricing for the services provided. I strongly recommend them for all automotive needs.

DT
DERVE T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2023
verified customerVerified Customer
10
Eddie Butler
Have enjoyed Butler Automotive taking care on several of our cars over the years. Always a pleasant experience and will not go anywhere else. Thank you Butler and your staff for professional service and reasonable pricing for services rendered. Would not go anywhere else. Derve Tyler
Barbara R. from Butler Automotive - Reynolds St responded on 03/15/2023 08:31 AM

Thank you Derve!  We appreciate your business!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2023
verified customerVerified Customer
10
Auto Repair
Professional and awesome customer service. I trust the work performed was done with excellence.
Barbara R. from Butler Automotive - Reynolds St responded on 03/15/2023 08:31 AM

Thank you.  We appreciate your business!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2023
verified customerVerified Customer
10
Truck Repairs
They are very courteous and professional. Gives you details on each step of the process and very honest in their opinion on your best choice to move forward. Great team!
Barbara R. from Butler Automotive - Reynolds St responded on 03/15/2023 08:30 AM

Thank you.  We appreciate your business!

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