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C A R S Complete Auto Repair Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)
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Score Details

5 stars
87%
4 stars
12%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

Family owned and operated since 1991. Family owned and operated since 1991.

Categories
Auto Repair, Repair Shop, Diesel Services
Contact
(502) 955-8229
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
1060 Brooks Hill Rd Suite B Brooks, KY 40109
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C A R S Complete Auto Repair Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)
Write a Review
Recent Reviews
ED
Erik D.
Brooks, KY
Honda Civic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2015
verified customerVerified Customer
Category: Service
Erik said they did a great job.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 08/03/2015 05:42 AM

Thank you Eric for your review.  We are very happy we've reached our goal - your 100% satisfaction!

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
SM
Samuel M.
Brooks, KY
Dodge Avenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2015
verified customerVerified Customer
Category: Service
Samuel said they did a good job. The business did what he asked of them and they got him in and out.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 08/03/2015 05:43 AM

Thank you for taking your time to submit your review!  We appreciate your business!

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
SG
Sue G.
Brooks, KY
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2015
verified customerVerified Customer
Category: Service
Sue said they are efficient and quick and the vehicle is running great.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 08/03/2015 05:42 AM

That is great to hear Sue, thank you!

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
BJ
Bryan J.
Brooks, KY
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2015
verified customerVerified Customer
Category: Service
Bryan said this business does good work for good price and in a timely manner.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 07/29/2015 06:01 AM

Thank you for taking the time to leave your review Bryan.  We appreciate your business very much and hope you will rely on us in the future.

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
SB
Shirley B.
Brooks, KY
Chrysler Sebring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2015
verified customerVerified Customer
Category: Service
Shirley said the business is considerate and they worked with her to solve the problem.
Recommended
DB
Dan B.
Taylorsville, KY
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2015
verified customerVerified Customer
Category: Service
Dan said the price was good as well as the quality of work. The service was good.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 07/27/2015 08:19 AM

Dan, we are very pleased that you are happy with our service!   Please let us know if we can be of service in the future!

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
BC
Betty C.
Shepherdsville, KY
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2015
verified customerVerified Customer
Category: Service
Betty said she has been dealing with them for a long time. Her husband started going there and he would not go anywhere else. Since he has passed, she decided to continue going there. The people there are very nice.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 07/27/2015 08:16 AM

Thank you Betty, for taking your valuable time to leave a review.  Please let us know if we can help you in any way.

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
KL
Karen L.
Louisville, KY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2015
verified customerVerified Customer
Category: Service
Karen said this business provided excellent work and are reasonably priced.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 07/20/2015 03:07 PM

Thank you very much Karen for your review.  We are very happy to know you are pleased with our service.  Please don't hesitate to call us if we can be of service.

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
NB
Nathan B.
Shepherdsville, KY
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2015
verified customerVerified Customer
Category: Service
Nathan said they got the job done in a timely manner. They do not overcharge and they clean up after themselves.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 07/20/2015 02:57 PM

Thank you for taking the time to post a review.  We appreciate it and your business very much.

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
LB
Lyn B.
Brooks, KY
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2015
verified customerVerified Customer
Category: Service
Lyn said the business did a great job and were able to work on his vehicle in a timely matter.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 07/14/2015 02:52 PM

Thank you for taking the time to give this review Lyn.  We appreciate your business and hope we can serve you again!

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
JV
Jacob V.
Shepherdsville, KY
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2015
verified customerVerified Customer
Category: Service
Jacob said this business provided good service.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 07/13/2015 08:31 AM

Thank you for your review Jacob.  We appreciate your business very much!

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
CS
Charity S.
Kentucky
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2015
verified customerVerified Customer
Category: Service
Charity said she got very good service at a very good price.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 07/06/2015 05:56 AM

Thank you for your review!  We are glad to have you as a customer and hope to be able to serve you again.

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
SH
Sandra H.
Kentucky
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2015
verified customerVerified Customer
Category: Service
Sandra said she likes the business and they are good.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 07/06/2015 05:57 AM

Thank you for your review and your business!

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
JC
Jay C.
Shepherdsville, KY
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2015
verified customerVerified Customer
Category: Service
Jay said he is friends with the staff at this business. They provide good service.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 07/06/2015 05:56 AM

Thank you for your review and we are very happy to hear you are pleased with our service!

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
CV
Charles V.
Rineyville, KY
Dodge Charger
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2015
verified customerVerified Customer
Category: Service
Charles said the business left greasy hand prints on the interior of his vehicle. One of the staff members came out to clean up the stains but it could have been done before returning the vehicle to him.
Recommended
Jerry & Theresa K. from C A R S Complete Auto Repair Service responded on 07/06/2015 05:53 AM

After speaking with the technician who replaced the battery in the trunk of this vehicle, we feel that it must have been the wrecker driver who got the greasy hand print on the door.  The technician who worked on this vehicle, had thoroughly washed his hands before pulling it in the shop.  I'm glad I could clean it off for you.

Jerry & Theresa Karnes
CARS
Complete Auto Repair Service, Inc.
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