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Callahan's Auto Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(53 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Callahan's Auto Service Center is your one-stop-shop for all automotive needs serving the Greensboro, NC area. Callahan's Auto Service Center is your one-stop-shop for all automotive needs serving the Greensboro, NC area.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(336) 286-2020
Closing in 55 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
12:00 PM - 6:00 PM
* Eastern Time (Us & Canada)
2926 Battleground Ave Greensboro, NC 27408
Callahan's Auto Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(53 Reviews)

AS
AMY S.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
New place for all car manitenance
Always courteous, excellent time management fair with pricing.

JW
Joe W.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Top notch service
Best auto service around, hands down

KJ
Kaitlyn J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Very pleased
Came in spur of the moment to get an inspection. Was told it’d be a 20 minute wait, but only waited maybe 10 minutes before my car made it into a bay. Service was great. Will be back!

Verified Customer
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
9
Quick service and no headache
They had my truck ready fast and the work done was satisfactory to my expectations.

WM
WILLIAM M.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Best place for service
Great service as always.

CM
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CLAUDIA M.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Highly Recommend!
Very thorough and professional!

GS
GEORGE S.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Automatic transmission service
Started work immediately at appointment time. Finished in timely fashion. Was polite and answered all questions thoroughly. Fair pricing.

WS
WILLIAM S.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Great service on my 2005 Jeep
I had a check electric brake light warning, gas cap warning, emission light and a broken lock. They fixed it all at a very reasonable price. I will go back there.
Bill Stanley

WM
Walter M.
Greensboro, NC
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Professional, fair pricing
Professional business, made me feel comfortable for the service on my vehicle needed. Very fair pricing.

RB
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RON B.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Honest, reasonable, quick and efficient
We have taken our vehicles here for years and they are always very up front with repairs and maintenance items. Thank you for honesty and hard work

AC
Adam C.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Outstanding Experience
My experience today was amazing. The staff was polite and respectful. My service was timely and every issue was explained throughly. Justcan outstanding staff and my experience was unmatched.

RL
Robert L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Very professional, courteous & fair
So I was traveling from Virginia, back from Winston/ Salem and encountered engine trouble. Callahans was the only available service place, open, so I obviously chose them. They found the problem and had me on the road,safely, returning to Virginia!!! I would recommend Callahans to anyone, who wants a reliable, dependable service!!

TP
TERRY P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Vehicle Inspection
Fast service. Friendly staff. Thanks!

DB
Doet B.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
9
Was able to diagnose my car issue
Did a good job figuring out what was wrong with my car

NK
NICHOLAS K.
Greensboro, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/22/2025
verified customerVerified Customer
3
Dirty engine after an "engine wash"
I've come a few times in the past for scheduled maintenance. Today, I came for an oil leak. I was charged for an engine wash and die in the oil. I brought the car home, curious to see a clean engine and whether I could spot the leak yet. To my surprise, the engine is just as dirty as when I dropped it off. I looked on top and underneath with a flashlight. Lots of old fluid streaks and yuck still on the engine. Really makes me think the wash wasn't done and they're just banking on the die to spot the leak. Oh, they said I needed a power steering pump too, but backed off that when I mentioned I just had it flushed there not too long ago. This isn't adding up in my head. I'm on alert for getting ripped off now--a feeling that won't convince me to come back.
The Team A. from Callahan's Auto Service Center responded on 01/23/2025 09:37 AM

I am troubled to hear that you had a bad experience at the shop the other day when you brought in your 2007 Honda Accord. I can see where you are coming from, based on the notion that your engine would be washed down, that you would be suprised to see any kind of grease or oil on the bottom of the engine when you took a look underneath the car. 

I am also concerned to hear that you feel we were trying to be dishonest about the condition of your power steering pump. The technician merely heard a whining/grinding noise from the pump when moving the vehicle into the shop, as well as a stiff steering wheel, and brought up the possibility of it needing to be replaced at some point. 

When you mentioned that the power steering fluid was flushed recently, he simply wanted to take a step back, and make sure that there was nothing out of place that we were responsible for. However, he was taking your word for it, and when we checked our records, there was a brake fluid flush performed on 9/4/24, but no power steering flush ever performed at our shop, nor was there any work ever done to the power steering system at our shop. The power steering fluid seemed to be leaking in addition to the engine oil. Once again, we needed to clean some of the sludge off the engine to determine what was leaking from where. 

The engine wash down is performed with the intention of removing the thick layers of grease that form on an engine that has been leaking oil for quite some time. We cannot clean the engine to the point that it is spotless, because that would be very time consuming and would be cost prohibitve to the customer and thus not the best option to go with. We do rely on the dye to find the source of the oil leaks, in conjunction with getting the majority of the sludge off the outside of the engine. That way we can keep the labor charge to a reasonable amount, and still pinpoint the oil leaks. 

In any case, I would be happy to refund you the $124.80 that you paid the other day. We are certainly not looking to rip off anybody, and we pride ourselves in being honest and trustworthy in how we treat our customers. The last thing I want is for someone to feel like they paid us their hard-earned money and did not get the service they expected. 


Displaying Review 1 - 15 of 53 in total
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