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Cape Ann Auto Body & Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(20 Reviews)
100
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Cape Ann Auto Body & Service Center was established in 1955. We service the North Shore and beyond. We are an autobody shop as well as a full mechanical shop. We service all makes and models of vehicles. Cape Ann Auto Body & Service Center was established in 1955. We service the North Shore and beyond. We are an autobody shop as well as a full mechanical shop. We service all makes and models of vehicles.

Categories
Towing Service, Auto Maintenance, Collision Repair
Contact
(978) 768-7333
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
19 Grove St Essex, MA 01929
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Cape Ann Auto Body & Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(20 Reviews)
Write a Review
Recent Reviews
BT
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Bruce T.
Essex, MA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Oil change
Joe was very helpful !! Oil change done quickly and found other problems which he pointed out and helped with solution !!
DR
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Dave R.
Essex, MA
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Great place to bring your car
The mechanic kept in touch with me so I knew exactly what had to be as well as cost.
JK
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Judith k.
Gloucester, MA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Perfect in every way
The car looks brand new. BEAUTIFUL JOB! Staff extremely nice, helpful and friendly.
TS
Tucker S.
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Great shop
I have been bringing my cars to cape ann auto for 20 years because they are Awesome. Thanks for all the years you have kept my wheels turning
SJ
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Sharon J.
Essex, MA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
service
fantastic service.very thorough and professional.
RM
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Ruth M.
Gloucester, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Body work and maintenance
Been going to Cape Ann Auto for years. Great service. Very fair prices. Had auto check for oil change and general maintenance and repair of part I had damaged. All great!!!!
RD
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Resh D.
Ipswich, MA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Great job!
I Highly recommend Cape Ann Auto. Joe did an excellent job fixing my Toyota Siena. His communication was great he gave me all the details for what needed to be done to make sure that it's safe to drive with kids on board. I did not expect that my car would also be cleaned when I went to pick it up!
LL
Laura L.
Gloucester, MA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
The best!
Wonderful first rate service. Please support small business!
Verified Customer
Gloucester, MA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Joe saved my car!!!
Best of the best saved my car from engine failure
PM
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Peggy M.
Ipswich, MA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Repair damage to front bumper
Great service. Work was done well and timely
DD
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Debbie D.
Essex, MA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Love this place!
I get my routine maintenence there but also have used their collision services. The are the friendliest, professional staff I’ve ever dealt with and their work is always excellent!
Verified Customer
Essex, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Great people good service
Quick and easy
CN
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Chris N.
Essex, MA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
9
Excellent Service - Satisfied Customer
Cape Ann Auto always does an excellent job of repairing my 2013 Honda Pilot and 2008 Volvo. They are honest and trustworthy as to repairs and only fix only what's necessary on old cars. I highly recommend then as a place to get your car repaired for a reasonable price.
KO
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ken O.
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Great Experience!
Cape Ann Auto did such a perfect job on my car. My vehicle is running perfect and I will definitely be going back. I’m considering purchasing snow tires and Joe at Cape Ann Auto is the guy to help and assist me with this. Everyone was so helpful, kind and considerate. I will be going back again for sure. The next vehicle repair that might come up I will be contacting Cape Ann Auto. Nice people, great service and excellent work!
DS
Derya S.
Manchester, MA
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
10
Best service ever!!!!
Honest and very reasonable shop! I don’t go anywhere else. Thank you so much!
Displaying Review 1 - 15 of 20 in total
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