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Capitol Hyundai Columbia

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,132 Reviews)
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Score Details

5 stars
76%
4 stars
14%
3 stars
4%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
15
Total ReScores™
3.6
ReScore™ Average

Business Details

About

Capitol Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance. Capitol Hyundai is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(803) 788-6800
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
101 Newland Road Columbia, SC 29229
Get Directions
Capitol Hyundai Columbia's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,132 Reviews)
Write a Review
Recent Reviews
CO
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connor o.
Irmo, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
2020 Kona
Had an awesome experience with matt; no pressure, chill, worked with me to get the price I wanted, and everything where I needed without any sales shenanigans.
Even gave help after the sale was completed, above, and beyond!
Recommended
JB
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Joe B.
Columbia, SC
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courtesy
Good
Recommended
Verified Customer
Hopkins, SC
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Regularly scheduled oil change/maintenance- 2016 Elantra GT
My service was completed faster than I expected. The service dept. representative was thorough in his explanations of work done, and he answered all my questions in a friendly, competent manner. I keep coming back to this dealership because of the great service here! This is my third Hyundai!
Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/26/2017 11:27 AM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800

DB
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Debra B.
Columbia, SC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Brian Kelly was very helpful and professional
Very informative and recommendations for my car
Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/26/2017 05:27 AM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800

YA
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Yvonne A.
Greenwood, SC
2013 Hyundai Sonata
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/29/2017
verified customerVerified Customer
Category: Service
Service
Service manager said they were going through a buyout and things were stressful and he would talk with them
Not Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/25/2017
Service Type: Repair
Category: Service
Bad customer service
Customer service was awful I was given someone else vehicle initially in service Dept
Not Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/26/2017 05:31 AM

Im so sorry this happen to you. We are going thru a buy out and it has been very stressful right now. Our service is not like this at all. I will have a talk with your service advisor about the issue.

Robert Bingham
Service Manager
803-788-6800

RH
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Ramero H.
Winnsboro, SC
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Good
Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/26/2017 05:28 AM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800

Verified Customer
Florence, SC
2013 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
Customer service representative
Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/23/2017 04:44 AM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800
robert.bingham@capitol-imports.com

KJ
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Kimberly J.
Columbia, SC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Sonata
Best service in 4 years
Not Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/23/2017 04:45 AM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800
robert.bingham@capitol-imports.com

LP
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Lisa P.
Blythewood, SC
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely Service
Timely service.
Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/23/2017 04:47 AM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800
robert.bingham@capitol-imports.com

VR
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Valerie R.
Eastover, SC
2009 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ms. Thomasena
Ok
Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/19/2017 01:36 PM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800
robert.bingham@capitol-imports.com

Verified Customer
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Capital and Brian rock
I always get super service from Brian and capital
Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/19/2017 12:06 PM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800
robert.bingham@capitol-imports.com

MD
gravatar
Marvilyn D.
Columbia, SC
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The service people
The service people are wonderful they always take care of me
Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/18/2017 11:17 AM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800
robert.bingham@capitol-imports.com

Verified Customer
Irmo, SC
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great staff!!!
My only issue is that after the news that my part would need to be ordered and they had ordered a rush thinking that it would be done the next day I sat around most of the afternoon awaiting the call that it was done however I never received a call and when I called to check on it they said it would be another day which I didn’t mind so much but I would have liked a courtesy call letting me know it wouldn’t be ready for another day so I wasn’t just sitting around waiting for the call.... otherwise I’m very thankful for everyone working so hard to get my car back to road ready and listening to my concerns! I appreciate them looking out for my safety more than anything when they were very honest with me to say it wasn’t safe to drive without the new part. Plus the part was covered under the amazing Hyundai warranty!!! The good here always far outweighs the bad!!!
Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/18/2017 04:33 AM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800
robert.bingham@capitol-imports.com

BT
gravatar
BRUCE T.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Service
Friendly staff and quick. Normally not a fan of service at dealerships but this is an exception.
Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/18/2017 04:31 AM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800
robert.bingham@capitol-imports.net

Verified Customer
Lugoff, SC
2006 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service and comfortable waiting room with great coffee
Recommended
Robert B. from Capitol Hyundai Columbia responded on 10/17/2017 02:20 PM

Thank you for the wonderful review! We look forward to providing that same great service on your future visits.

Robert Bingham
Service Manager
803-788-6800
robert.bingham@capitol-imports.com

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