business image

Cappy's Tire & Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,012 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

At Cappy's Tire & Auto Service has been servicing automobiles since 1968. The Shop was opened by Cappy McCormick as a double bay service station. Today the business is owned and operated by his son Bob McCormick who has expanded the business into a five bay automotive shop with over 1,000 tires in stock. We offer a variety of At Cappy's Tire & Auto Service has been servicing automobiles since 1968. The Shop was opened by Cappy McCormick as a double bay service station. Today the business is owned and operated by his son Bob McCormick who has expanded the business into a five bay automotive shop with over 1,000 tires in stock. We offer a variety of Bridgestone, Firestone, Fuzion, Hankook and Michelin tires as well as automotive services to enhance your vehicle's performance. Check out our online tire catalog to find the perfect tires for your needs. If you don't see the right tire model, or need help in making your selection, call or stop in. We're always happy to help!

We do more than just sell tires; our ASE certified technicians will take care of all your automotive needs from alignments, and brake service, to oil changes and other valuable services. We know the business and can help you with almost any problem or concern.

Cappy's Tire & Auto Service is conveniently located in Newton, IA, and serves customers from Monroe, Kellog, Colfax, and Grinnell, Iowa.
...more

Categories
Tire Sales and Repair, Tire Repair, Firestone Repair Shop
Contact
(641) 792-7894

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
220 1st Ave. E Newton, IA 50208-3716
Cappy's Tire & Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,012 Reviews)

NK
gravatar
NOLAN K.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Rear shocks and wheel bearing replaced
Parts order in a timely manner. Work was completed conveniently.

LP
gravatar
LARRY P.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Thank You for Your work.
It was nice and fast the work that was done.

CW
gravatar
CINDY/LEE W.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Thorough and called with others needs than requested
Bob always gave me good service and so far I have received the same from the new staff. I look forward to continuing with Cappy's for my auto needs.

LP
gravatar
LARRY P.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
10
Very Good Service
It was a good time getting my tires fixed.

PM
gravatar
PAT M.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
Excellent service. Have been customer for 20 years.
They are willing to take you to work if the service is going to take longer. Clean and neat waiting area.

Verified Customer
Colfax, IA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/27/2024
verified customerVerified Customer
4
I've been loyal customer for many years.
It took quite a while to get my vehicle in this time. And I get how some people can leave their vehicle so you can get it done but most can't. It's really frustrating to hear that for two weeks time. If u can leave the vehicle. I can't I live out of town and work full time and have have a kid to get off the bus. Thanks for getting us in today. But my vehicle was way overdue....

RM
gravatar
RICK M.
Newton, IA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/27/2024
verified customerVerified Customer
0
Good work but prices to high.
Went in for front end alignment and wheel bearing. Price charged for wheel bearing was 300 just for the part. I could buy 6 wheel bearings for that. So the total price was 800 which is way way to high. Google says national average is 350 for parts and labor so l will never be back. I miss the old owner. There excuse was my car was old and rusty. I say that’s all they work on because the newer stuff all goes to the dealer to get fixed till all warranties are done then people go to the garage shops.

KS
gravatar
KAREN S.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
10
Was well informed as to what was being done. They ran into a snag and informed me what and how it needed to be solved.
A little difficult with parking due to construction work Excellent service, Answered my questions. Needed tires, they did well giving me quotes, different in tires and how well they would stand up. I grew up on when to change oil and rotate tires and is different now. They explained how i could set up a rotation and when the time was about to call for an appointment. My error but forgot to ask what brand oil they used. Saw was Quaker and i don't like that brand and will check with them when i go for my next appointment. A very thorough winterizing job was done.. Thanx to all.

CM
gravatar
Chris M.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2024
verified customerVerified Customer
10
New tires
Thanks for your great service as always

MK
gravatar
MARK-RHONDA K.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2024
verified customerVerified Customer
10
Excellent service on short notice!
Provides the space to park vehicle when it needs sudden service. We appreciate the friendly and caring staff.

ME
gravatar
MARK E.
Kellogg, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2024
verified customerVerified Customer
10
Great job
We wouldn’t go to anyone else! Fast and great service !

Verified Customer
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2024
verified customerVerified Customer
10
Good seevice
Did a thorough job servicing my car and checking for any problems or potential problems.

CB
gravatar
CAROL B.
Colfax, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2024
verified customerVerified Customer
10
Always efficient and trustworthy!
Cappy's has always been a reliable place to take our vehicles for regular maintenance or things that just go wrong. It's hard to find places you can trust to keep you on the road safely. We appreciate their knowledge and efficient work.

PM
gravatar
PAT M.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2024
verified customerVerified Customer
9
Efficient.
They brought me home and came and picked me up after a 2-3 hour repair job.

RC
gravatar
RICHARD-PAM C.
Newton, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2024
verified customerVerified Customer
0
Oil, change, and tire rotation
I am always satisfied with the work. I have done at Cappy‘s. They take really good care of my Vehicle. Everyone is very friendly

Displaying Review 1 - 15 of 1012 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.