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Carmine's Import Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(195 Reviews)
89
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Since 2008, Carmine’s Import Service has offered comprehensive auto care for European import vehicle owners all over Kernersville, North Carolina. Locally owned and operated, we make sure that you’re driving off in a vehicle you can be proud of. Since 2008, Carmine’s Import Service has offered comprehensive auto care for European import vehicle owners all over Kernersville, North Carolina. Locally owned and operated, we make sure that you’re driving off in a vehicle you can be proud of.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(336) 993-5506

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
318 W. MOUNTAIN ST. KERNERSVILLE, NC 27284 USA
Carmine's Import Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(195 Reviews)

CG
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CHARLES G.
King, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Professional Porsche maintenance
Knowledgeable staff discuss my concerns and any issues, very attentive, addressed previous problem and made it right, excellent experience
Carmine C. from Carmine's Import Service responded on 02/22/2025 09:38 AM

We really appreciate your feedback! It’s great to hear that our team was able to address your concerns and ensure you had an excellent experience. Attention to detail is kind of our thing, and we’re glad it made a difference for you. If there’s anything else we can help with, don't hesitate to reach out—knowledgeable folks are on standby, ready for action!

Employees worked with

RP
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Randall P.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great Experience!
I used Carmines for the first time this past week on my 2019 Alfa Romeo Stelvio Quadrafoglio. Not just anybody can work on these cars and Id heard they were the best around on Alfas. Had a great experience. Wonderful customer service and communication with fair pricing for the platform for what Ive seen for the work done. I had multiple smaller things I hoped they could handle with the nearest dealership being in Raleigh and everything they either knew or looked into and got right back. I feel like there isnt anything they cant handle and will be back with all our vehicles after what weve seen so far! Better than the dealerships Ive worked with in the past for sure!
Carmine C. from Carmine's Import Service responded on 02/14/2025 09:39 AM

We're happy to hear you had such a great experience with your Alfa Romeo Stelvio Quadrafoglio! It's not every day we get to work on a car that turns heads and has a name longer than most of our customers! We're glad our team's expertise and communication matched the high standards of your vehicle. It's always our goal to be the go-to for all things automotive, especially when it comes to those trickier rides. Looking forward to welcoming you and your other vehicles. We promise to keep the magic going!

Employees worked with

CP
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Chad P.
Burlington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Straight up guys!!
They guys are top notch and the bottle of LeBlu water in your car when they are complete is a nice touch.
Carmine C. from Carmine's Import Service responded on 02/14/2025 09:39 AM

We appreciate you taking the time to share your experience! We're glad to hear you think our team is top notch. And yes, that bottle of LeBlu water is our not-so-secret way of keeping you refreshed while we keep your vehicle in tip-top shape—who knew car service could be so hydrating? Looking forward to assisting you again!

Employees worked with

DB
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DAVID B.
Stokesdale, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
First Time Customer Experience
As a first time customer, Stuart provided top-notch customer service, ensuring a positive experience from start to finish. I highly recommend them to anyone looking for a trustworthy auto repair shop.
Carmine C. from Carmine's Import Service responded on 02/10/2025 09:37 AM

It's fantastic to hear that your first experience with us was a positive one! We pride ourselves on top-notch customer service—Stuart is certainly a gem in our team. Your recommendation means a lot to us, and we appreciate you spreading the word about our trustworthiness in auto repair. If you ever have any questions or just want to share another experience, you know where to find us. Here's to many more miles and smooth rides ahead!

Employees worked with

LM
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LUDMILLA M.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Waste not - want not
Carmine and his fantastic crew help me stay true to my belief in “waste not - want not” by being willing to take on the aches and pains of my Rogue at 150,000 miles in hopes that this septuagenarian female can keep on safely driving what I consider my favorite and most suitable vehicle of the 8 vehicles that have served my needs over the past 56 years. Hopefully, Carmine can keep the Rogue running for as long as I can continue to drive. Carmine’s well trained crew just finished a maintenance work up this week on the Rogue at her 150,000 mile mark and she purrs contentedly like a lioness and runs effortlessly like a gazelle. milka/seeker
Carmine C. from Carmine's Import Service responded on 02/03/2025 09:37 AM

It sounds like you and your beloved Rogue have formed quite the bond over the years! Keeping a car running strong at 150,000 miles is no small feat, and it’s wonderful to hear that Carmine and the team are helping you maintain that connection while sticking to your “waste not - want not” philosophy. We’re delighted that the maintenance has had such a positive effect—sounds like your Rogue is ready to tackle the road like a lioness! Here’s to many more adventures together, keeping that engine purring smoothly for as long as you can enjoy the ride. Remember, every mile is a memory!

Employees worked with

LP
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LEON P.
Winston Salem, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2025
verified customerVerified Customer
10
Professional
Professional
Carmine C. from Carmine's Import Service responded on 02/02/2025 09:39 AM

We appreciate your feedback and are glad to hear that you found our service to be professional. It’s always our goal to provide top-notch service, and it seems like we hit the mark with you! If there's anything we can do to elevate your experience to a full five stars next time, please let us know. We're always here to help!

Employees worked with

DS
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DOUG S.
Walkertown, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Honest Shop
Just bought another car and Carmine’s will be the only shop she will see. They did a thorough check and did some preventative maintenance for me.
Carmine C. from Carmine's Import Service responded on 01/21/2025 09:37 AM

It’s fantastic to hear that you’re making Carmine’s your go-to spot for all things automotive! We're all about keeping your ride in tip-top shape, and it sounds like we hit the mark with that thorough check and preventative maintenance. Remember, a little maintenance can go a long way—like a good workout for your car! We're always here to help keep your wheels turning smoothly. Happy driving!


JS
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JIM S.
Thomasville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Battery and oil change
Professional service
as always. Their pick-up service is a life-saver for me. Highly recommended
Jim Sechrist

,
Carmine C. from Carmine's Import Service responded on 01/19/2025 09:37 AM

We appreciate your positive feedback! It's great to hear that our professional service and pick-up service are making life just a little easier. We aim to keep things running smoothly—kind of like a well-oiled machine, but with fewer moving parts and way more coffee. Your recommendation means a lot to us!

Employees worked with

MC
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MIKE C.
Daphne, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
9
Expert service
This repair shop does expert repair on imported cars that other repair shops won’t or can’t do.
Carmine C. from Carmine's Import Service responded on 01/10/2025 09:37 AM

We appreciate your recognition of our work! It’s always a pleasure to tackle those challenging repairs that other shops might shy away from. We're committed to keeping imported cars running smoothly and looking sharp. If you ever have more automotive puzzles for us to solve, just drop by!

Employees worked with

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Great service and repair. Would come back again.
Thank you for taking care of my car. Will be back. Happy New Year!
Carmine C. from Carmine's Import Service responded on 01/09/2025 09:37 AM

We appreciate you taking the time to share your experience with us! We're glad we could help take care of your car. Here's to a New Year filled with smooth rides and fewer potholes. Looking forward to seeing you again!


RP
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ROBERT P.
Kernersville, NC
2020 Tesla Y
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Quick diagnostics and got us back in the road fast!
Everyone at Carmine’s Import Service are amazing to work with. Stuart got us in, diagnosed and our Model Y fixed all by the next day. The car drives like new. Thank you all for your continued service.
Carmine C. from Carmine's Import Service responded on 01/07/2025 09:35 AM

We're delighted to hear about your experience with our team. It's always great to know that our speedy service can get you back on the road with a car that's driving like new again. Stuart truly is a wizard when it comes to diagnostics! Your appreciation for our continued service warms our hearts—let's just say it fuels our passion for what we do. Looking forward to keeping your Model Y in tip-top shape!

Employees worked with

NC
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NAN C.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
9
nice works and fair prices
good communication with everything estimated at beginning
Carmine C. from Carmine's Import Service responded on 01/05/2025 09:37 AM

We're glad to hear that our communication hit the mark! It's our goal to ensure every detail is clear from the start, making your experience with us as smooth as possible. If only all conversations could be this straightforward, right? If there's anything else we can assist you with, don't hesitate to reach out!

Employees worked with

RS
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ROB S.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2024
verified customerVerified Customer
9
Exceptional Service
Everyone was friendly and professional
Carmine C. from Carmine's Import Service responded on 12/26/2024 09:34 AM

We're glad to hear you found our team friendly and professional! We believe that a smile and a helping hand can go a long way—even in the import business. If there’s anything else we can do for you in the future, just give us a shout!


Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Fast service!
Stuart was great as always!
Carmine C. from Carmine's Import Service responded on 12/20/2024 09:39 AM

We appreciate your feedback and are glad to hear that Stuart made your experience enjoyable! It seems he has a knack for turning the ordinary into extraordinary, one customer at a time. If there's anything else we can assist you with in the future, don't hesitate to reach out!

Employees worked with

SO
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Sonia O.
Roanoke, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Where excellence meets automotive service
I had an exceptional experience at with Dominic and Carmine's. From the moment I called, the staff was professional, friendly, and attentive. They provided a clear, honest assessment of my car's needs and the work was completed promptly with top-quality results. The transparency in pricing and explanations made me feel confident in their service. Highly recommend for anyone needing reliable automotive care in Kernersville.
Carmine C. from Carmine's Import Service responded on 12/16/2024 09:36 AM

We're delighted to hear about your exceptional experience with Dominic and our team! It sounds like we hit all the right notes—professionalism, friendliness, and a dash of automotive magic. We're happy to know that our transparency and prompt service were exactly what you were looking for. With your high recommendation, we may just have to start charging for our automotive wisdom! Thank you for trusting us with your car care.

Offers and Posts
?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
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Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
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?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
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?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
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? Let's celebrate Stuart McHenry for 8 dedicated years at Carmine's Import Service! Your tireless efforts keep our wheels turning smoothly #EmployeeSpotlight #AutoMaintenance ?

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
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? Let's give it up for Dillon S! ? With your 10 years of dedication, you've truly become an indispensable part of our team. Your expertise and positive attitude are a winning combo! #EmployeeSpotlight #TeamPlayer

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
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Take up to $200 OFF your repair order when you pay with affirm. And 0% APR is available. Yeah, really.
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?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
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5% OFF up to $200.00 when you Pay with affirm. Low monthly payments. Approvals in seconds. Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders.
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?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Pay with affirm. Low monthly payments and 0% financing. Approvals in seconds.
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?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
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Thanks for the 5-star review, Andrew! ? We're thrilled to hear you found our service outstanding. Making car maintenance easy is what we're all about! ? #CustomerSatisfaction #QualityService

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