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Carmine's Import Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(208 Reviews)
89
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
89
Net Promoter Score ®

Business Details

About

Since 2008, Carmine’s Import Service has offered comprehensive auto care for European import vehicle owners all over Kernersville, North Carolina. Locally owned and operated, we make sure that you’re driving off in a vehicle you can be proud of. Since 2008, Carmine’s Import Service has offered comprehensive auto care for European import vehicle owners all over Kernersville, North Carolina. Locally owned and operated, we make sure that you’re driving off in a vehicle you can be proud of.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(336) 993-5506

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
318 W. MOUNTAIN ST. KERNERSVILLE, NC 27284 USA
Carmine's Import Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(208 Reviews)

TH
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TAMMY H.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Wonderful customer service!
Not only was the work I took my car in for completed flawlessly but so many little extras that made me feel like a special, valuable customer. My floormats were cleaned, there was a little bottle of water and mint in my car along with a thank you note and even a new keychain on my keys when then were returned. Thank you for such exceptional service!
Employees worked with

MR
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MIKE R.
High Point, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Professional, knowledgeable & great service!!!
From beginning to end the experience was exceptional. They have earned me as a customer. Very Pleased. Max was very helpful, super knowledgeable and patient. He took the time to answer my questions and go over the everything with me. Getting the Digital Vehicle Health Report was nice touch too. Props to the Tech, C.McCullough. I’ll be back for all my vehicle’s needs. Thanks
Employees worked with

TD
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THERON D.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Carmine's has serviced my two vehicles with excellent customer service.
Great Customer service
Carmine C. from Carmine's Import Service responded on 04/29/2025 09:42 AM

We appreciate your feedback on our customer service! It's wonderful to hear that you had a positive experience. Our team aims to ensure that every interaction is as smooth as a fine-tuned engine. If there's anything else we can help with, don’t hesitate to reach out.

Employees worked with

SH
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STEVEN H.
Kernersville, NC
2021 Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
9
Customer service
Customer service from Carmines has been a big reason for me using them as my service provider.
Carmine C. from Carmine's Import Service responded on 04/22/2025 09:37 AM

It's fantastic to hear that our customer service has made such a positive impression. We're all about making your experience smooth and enjoyable—like butter on toast, but with a bit more horsepower. Your support means the world to us, and we're delighted to have you as a customer!

Employees worked with

Verified Customer
Kernersville, NC
2019 Tesla S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Thank you for the great service
Will be back. First class.
Carmine C. from Carmine's Import Service responded on 04/19/2025 09:39 AM

We appreciate your feedback! It sounds like your experience was top-notch, and we can’t wait to raise the bar even higher on your next visit. First class service is what we aim for, so we’re glad we hit the mark. Looking forward to welcoming you back!

Employees worked with

RL
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Robert L.
Clemmons, NC
2011 Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Very good experience they did a excellent job and I am very pleased
I was very pleased with the job they did and I really appreciate how they took care of me
Carmine C. from Carmine's Import Service responded on 04/15/2025 09:36 AM

It’s fantastic to hear that you were pleased with our service! We believe that attentive care is just as important as the job itself—after all, who wants a car service that’s as cold as a winter day? We appreciate your support and look forward to keeping your car in top shape for you.

Employees worked with

AC
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ALAN C.
Arcadia, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Pre Purchase inspection
These guys can be counted on to do a good job on your vehicle. I got them to do a Per Purchase inspection for a BMW I was getting ready to buy. After a thorough check they point out 9 items on a “must do” list that needed to be addressed soon. This made me more comfortable with my purchase and gave me some negotiating power when we talked purchase price.
Carmine C. from Carmine's Import Service responded on 04/10/2025 09:38 AM

We appreciate you taking the time to share your experience. It's music to our ears to hear that our team could give you the peace of mind you needed before acquiring that BMW. Nothing like a detailed inspection to help you spot potential "fun" surprises down the road. We're glad we could help you feel more confident and equipped during your negotiations. If you ever need another set of eyes on your vehicle, you know where to find us!


JC
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Julie C.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
9
Excellent Service and Good Communication
Maxx at Carmine's kept me informed throughout. Car is in great shape. Highly recommend.
Carmine C. from Carmine's Import Service responded on 04/05/2025 09:45 AM

We're glad to hear Maxx kept you in the loop and that your car is in tip-top shape! It sounds like a winning combination of communication and quality service. We appreciate your high recommendation and are always here to help when you need us again. Keep cruising!

Employees worked with

TS
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TOM S.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Jag XF
Very thorough get me informed of progress.
Carmine C. from Carmine's Import Service responded on 04/01/2025 09:36 AM

We appreciate you taking the time to share your experience with us. It's great to hear that you found our updates informative. Communication is key in keeping everything on track, and we're committed to making sure you're always in the loop. If you ever have more questions or need further updates, just give us a shout. We're here to help!

Employees worked with

DC
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DANA C.
Kernersville, NC
2017 Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
9
Recent Service
Knowledgeable staff. Discussed my concerns and pointed out potential issues. Very attentive. Excellent experience
Carmine C. from Carmine's Import Service responded on 03/28/2025 09:38 AM

We appreciate your feedback and are delighted to hear that our staff could assist you so effectively. It’s always our goal to address concerns and catch potential issues before they become a bigger headache. If only we had a crystal ball to predict trouble! We're glad your experience was excellent, and we hope we helped make your day a little smoother.

Employees worked with

DP
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Denon P.
Colfax, NC
2008 Mercedes-Benz C63 AMG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
C63
Awesome group of guys. My tech went above and beyond, thank you. Highly recommend.
Carmine C. from Carmine's Import Service responded on 03/11/2025 09:36 AM

We appreciate your feedback and are pleased to hear about your positive experience with our team! It's great to know that our techs are hitting those high notes and going above and beyond. Your recommendation means the world to us, and we’re here to keep that awesome service flowing. If you ever need anything else, just give us a shout!

Employees worked with

LP
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LEON P.
Winston Salem, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/01/2025
verified customerVerified Customer
8
Super
Great service
Carmine C. from Carmine's Import Service responded on 03/04/2025 09:36 AM

We're pleased to hear you enjoyed our service! It's always our aim to provide a top-notch experience. If there's anything more we can do to earn that fifth star, please let us know. We're all about continuous improvement—like a fine wine, we just keep getting better.

Employees worked with

CS
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CHRISTOPHER S.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Outstanding service
As always, the team provided great service on my vehicle. I will always have them care for my several cars.
Carmine C. from Carmine's Import Service responded on 02/28/2025 09:37 AM

We appreciate your trust in our team to take care of your vehicles. It's great to hear that our service consistently meets your expectations. With several cars in your lineup, we’re excited to be part of the maintenance team—keeping them running smoothly should be our middle name! Here’s to many more successful service sessions ahead.

Employees worked with

CG
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CHARLES G.
King, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Professional Porsche maintenance
Knowledgeable staff discuss my concerns and any issues, very attentive, addressed previous problem and made it right, excellent experience
Carmine C. from Carmine's Import Service responded on 02/22/2025 09:38 AM

We really appreciate your feedback! It’s great to hear that our team was able to address your concerns and ensure you had an excellent experience. Attention to detail is kind of our thing, and we’re glad it made a difference for you. If there’s anything else we can help with, don't hesitate to reach out—knowledgeable folks are on standby, ready for action!

Employees worked with

RP
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Randall P.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great Experience!
I used Carmines for the first time this past week on my 2019 Alfa Romeo Stelvio Quadrafoglio. Not just anybody can work on these cars and Id heard they were the best around on Alfas. Had a great experience. Wonderful customer service and communication with fair pricing for the platform for what Ive seen for the work done. I had multiple smaller things I hoped they could handle with the nearest dealership being in Raleigh and everything they either knew or looked into and got right back. I feel like there isnt anything they cant handle and will be back with all our vehicles after what weve seen so far! Better than the dealerships Ive worked with in the past for sure!
Carmine C. from Carmine's Import Service responded on 02/14/2025 09:39 AM

We're happy to hear you had such a great experience with your Alfa Romeo Stelvio Quadrafoglio! It's not every day we get to work on a car that turns heads and has a name longer than most of our customers! We're glad our team's expertise and communication matched the high standards of your vehicle. It's always our goal to be the go-to for all things automotive, especially when it comes to those trickier rides. Looking forward to welcoming you and your other vehicles. We promise to keep the magic going!

Employees worked with
Offers and Posts
?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
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Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
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?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
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?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
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? Let's celebrate Stuart McHenry for 8 dedicated years at Carmine's Import Service! Your tireless efforts keep our wheels turning smoothly #EmployeeSpotlight #AutoMaintenance ?

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
Learn More

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Take up to $200 OFF your repair order when you pay with affirm. Yeah, really.
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? Let's give it up for Dillon S! ? With your 10 years of dedication, you've truly become an indispensable part of our team. Your expertise and positive attitude are a winning combo! #EmployeeSpotlight #TeamPlayer

?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
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Take up to $200 OFF your repair order when you pay with affirm. And 0% APR is available. Yeah, really.
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?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
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5% OFF up to $200.00 when you Pay with affirm. Low monthly payments. Approvals in seconds. Payment options through Affirm are subject to eligibility, may not be available in all states, and are provided by these lending partners: affirm.com/lenders.
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?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
Learn More

Pay with affirm. Low monthly payments and 0% financing. Approvals in seconds.
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?? Thank you for the 5-star review! At Carmine's, we analyze, seek approval, and deliver top-notch service using quality products. Our goal is quality, not quantity, and we go the extra mile for you.
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Thanks for the 5-star review, Andrew! ? We're thrilled to hear you found our service outstanding. Making car maintenance easy is what we're all about! ? #CustomerSatisfaction #QualityService

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