Carolinas Collision Centers - Capital Greensboro

We appreciate your feedback and are glad to hear that you felt well-informed throughout the process. Keeping you in the loop is part of our game plan, and we're happy it made your experience smoother! It's great to know you received your vehicle in such great condition – we like to think of it as a mini spa day for your car. Our team takes pride in their work, and your kind words are truly motivating. Wishing you safe travels and many more adventures in your newly spruced-up ride!

We appreciate you taking the time to share your experience, though it’s clear things went significantly off-script for you, and we take that very seriously. It's like we were trying to paint a masterpiece and ended up scribbling on the walls instead. Your concerns about the door issues and the paint job are troubling, and we understand how disappointing that must be, especially when it comes to something as important as your vehicle. If the paint job has left you feeling like your car was caught in a paintball match, that’s a problem we want to investigate further. We sincerely regret that the customer service you experienced didn’t match the caliber we strive for. We are always aiming to improve, and your feedback about the communication (or lack thereof) has been noted. A car repair should not feel like an episode of a reality show, and it’s concerning to hear that you felt dismissed. We hope you can see above and beyond the experience you had with us, and we wish you nothing but

Thank you for sharing your experience with us. It's great to hear that our team made a lasting impression, even if your liftgate repair didn't quite reach the heights we aim for. We're committed to perfection, so it's disappointing to know that your vehicle isn't looking its best yet. We'll continue to work on making things right—if it only takes two tries, what’s a little extra effort? We appreciate your patience and feedback as we strive to improve.