business image

Cars Automotive Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(321 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

CARS Automotive Repair Shop has been around since the early 90's. The owner of CARS (Chris Ulmer) has been in business in Poway since 1983. As an auto repair shop, we make it our responsibility to making your experience with us easy and enjoyable. We give personal attention to each customer. We have some great mechanics that take pride in CARS Automotive Repair Shop has been around since the early 90's. The owner of CARS (Chris Ulmer) has been in business in Poway since 1983. As an auto repair shop, we make it our responsibility to making your experience with us easy and enjoyable. We give personal attention to each customer. We have some great mechanics that take pride in making sure our customers leave happy and that their vehicles are in safe working order. ...more

Categories
Auto Repair, Car Maintenance, Diesel Services
Contact
(858) 748-9202

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
13909 Poway Rd Ste A Poway, CA 92064-4801
Cars Automotive Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(321 Reviews)

GP
GREG P.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Provided great feedback during the repair process.
Repaired axle bearings

RV
gravatar
ROSEWIND V.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Oil change & replace tail lights
Chris & his crew always do a great job! They are fast & efficient. They keep my 2007 Matrix running smoothly. Thank you!

KB
gravatar
KORAL B.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Brakes, shocks& more
Even though they were slammed with appointments CARS took time to look at my vehicle and give me an estimate. A lot of maintenance needed due to my negligence. The repair work was completed in one day at no additional expense. I have been utilizing this business for over 30 years & always recommend them

MS
gravatar
MARK S.
Ramona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Trust Chris and team explicitly.
Chris and team proved their integrity last year when I had a water pump failure and after I had it towed to them they identified that it was likely still under warranty and referred me to the dealer. I had no idea and would have paid them to fix it. Extremely honest and trust worthy guys

KM
Kevin M.
Poway, CA
Ford E-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Fast, responsive, helpful and communicative.
I take all my vehicles to Chris and CARS automotive. He makes sure everything is correct. No up-sales. If something else presents itself he informs me immediately giving me the option to proceed or not. Great work ethics. Highly recommended!!

EL
ESTER L.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Great service!
CARS BEST REPAIR SHOP IN TOWN!
Thank you for always taking care of our vehicles. Chris and team are amazing.
Esther l.1

RW
gravatar
RALPH W.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Oil change, repairs
Excellent customer service

KJ
gravatar
KATHLEEN J.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
10
Great service, and they tell you the truth
I trust them with my older car because they are honest with me about what's wrong, and what isn't actually an issue. With an older car I worry, so I find Chris and the team very helpful.

TW
TRISTAN W.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Mechanics you can trust
My wife has been taking her car here for years and always gets a fair price and quality work. I took mine in and they were able to figure out my issue right away. The pricing was fair and they had my car back to me quickly. Definitely trust these guys.

GF
gravatar
GREG F.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Battery replacement
So glad I took my vehicle to CARS for the simple task of getting a new battery because it turned out to be far from simple. Chris needed to contact numerous vendors and batteries they said would work were the wrong size. Eventually the right battery was located and fit the compartment in my Highlander hybrid. So thankful for Chris’ expertise and his solution oriented approach.

Verified Customer
Lakeside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
9
Great job guys
Thanks for making this easy!

ML
gravatar
MICHELE L.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Always great service from the Cars Automotive Repair team. I trust their word and work!
Great service! Great staff! Trustworthy and knowledgeable!

Verified Customer
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Good service.
I am very pleased with the service on my vehicle today.

KW
gravatar
KEVIN W.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Steve is excellent
Steve & Chris are excellent at Cars Automotive.
Actually all the staff are just great, super knowledgeable & have just attitudes. Not sure what Chris puts in the water there.

EL
ESTER L.
Poway, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Great service!
Chris has been our mechanic for about 6 years now. We love his honesty and great service he has provided to our cars. Thank you for taking care of us.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.