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Carson Valley Import Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(612 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full details of the work we undertake. We provide services Gardnerville, Minden, Genoa, Carson City, Reno, Lake Tahoe, Carson Valley, and the surrounding Northern Nevada areas. ...more

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(775) 392-3311

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1434 B Industrial Way Ste 1 Gardnerville, NV 89410
Carson Valley Import Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(612 Reviews)

BS
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Brian S.
Gardnerville, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
The best for our German cars!
German autos are expensive to maintain. Carson Valley Import Auto has taken a bite out of that expense. Tip Top maintenance at an affordable price. Their work is second to none. Soooo happy I found you guys. Thanks so much!

NM
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Nathan M.
Gardnerville, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great mechanic, high Quality job
Owner of a 2019 Volkswagen atlas with 100K miles. I use to do my own oil and haldex services, but when the water pump was leaking I took it to Carson valley auto imports. They did a quality job on my water pump leak and fixed another leak problem without an additional cost care. Because of this, I now have them take care of all my car service (including oil changes) knowing that the do a high quality job and address other concerns before it becomes a problem.

Verified Customer
Gardnerville, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Great service!
This shop provides great service and great value!! Brakes done on our BMW X5 all to OEM specs using OEM parts. I love that this shop uses OEM parts!! And the savings vs dealer service is amazing!!

MM
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Maria M.
Gardnerville, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Fixed water spray unit for window washer.
Repaired car in timely manner. Very helpful and efficient.

DO
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Dwight O.
Gardnerville, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
9
Honest Mechanics can be hard to find
Thes folks will be honest and fair! They were with me!

Verified Customer
Gardnerville, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Excellent customer service, very qualified technicians.
Very happy to have such excellent car care close to home!

BC
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Bill C.
South Lake Tahoe, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Great service as always!!
You guys are great- thank you

BS
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Brad S.
Minden, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Car owner
Check engine light. Found and repaired in one day.
Greg Z., President from Carson Valley Import Auto responded on 01/30/2025 08:39 AM

Thanks Brad.

Greg Zink
Owner
775 392 3311

LC
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Lori C.
Gardnerville, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Greg and his staff are wonderful!
Carson Valley Auto is awesome! Greg and his staff have not done me wrong. I have been going to them since 21 they do not do anything that's not needed like a dealership. I have a LR4 and a Range Rover Sport
and I am so impressed. Love them!
Greg Z., President from Carson Valley Import Auto responded on 01/30/2025 08:40 AM

Thankyou for your business.  We aim to please.

Greg Zink
Owner
775 392 3311

JE
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Janeen E.
Gardnerville, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
VW Eos 80,000 mile service
Great customer service! So happy to have found a shop that is familiar with my VW. Thank you!
Greg Z., President from Carson Valley Import Auto responded on 01/24/2025 08:35 AM

Thank you for your business. We appreciate you coming in.

Greg Zink
Owner
775 392 3311

Verified Customer
Minden, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Transfer case / Seal issue
I was referred to Greg for my son’s 2009 Audi. He fit me in where he could. He was up front honest and gave a very precise quote for the problem.
Greg Z., President from Carson Valley Import Auto responded on 01/23/2025 05:06 PM

Thank you very much for giving us a chance to fix your son's Audi. We appreciate your business greatly.

Greg Zink
Owner
775 392 3311

EB
Elaine B.
South Lake Tahoe, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
Thorough and on time
Scheduled service due to a warning light. Even though the light then went off, Brin thoroughly investigated the issue. And, she was very considerate of the fact that I had to wait during the service. Thank you!
Greg Z., President from Carson Valley Import Auto responded on 01/23/2025 05:08 PM

Always glad to help out. 

Greg Zink
Owner
775 392 3311

RO
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Rusty O.
Gardnerville, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Oil change, break fluid flush
Service was great
Great job reasonable price
Greg Z., President from Carson Valley Import Auto responded on 01/20/2025 01:35 PM

Thank you.

Greg Zink
Owner
775 392 3311

Verified Customer
Minden, NV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Oil Change on 2013 Jaguar XF
Awesome service as always from Carson Valley Import Auto!
I highly recommend this business, friendly and honest service...and always on time.
Greg Z., President from Carson Valley Import Auto responded on 01/16/2025 10:56 AM

We appreciate you trusting us with your vehicle's maintenance needs. Thanks for the postitive review.

Greg Zink
Owner
775 392 3311

TH
Trisha H.
South Lake Tahoe, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Great service and friendly staff
I have been getting my Mercedes serviced with import auto for years. They are very friendly and honest. I highly recommend you taking your car to them. I give them 10 stars.
Greg Z., President from Carson Valley Import Auto responded on 01/16/2025 10:55 AM

Thank you for your business and the kind review. We look forward to seeing you again for your future servicing needs.

Greg Zink
Owner
775 392 3311

Displaying Review 1 - 15 of 612 in total
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