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Carson Valley Import Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(641 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full We are an independent European specialist garage, catering for all vehicles in the Volkswagen Audi (VAG) group range, BMW, Mercedes and Porsche models. We have extensive experience in servicing, fault finding & repair of all German vehicles including, Gas, Diesel, Quattro and all Automatic vehicles. Please see our services page for full details of the work we undertake. We provide services Gardnerville, Minden, Genoa, Carson City, Reno, Lake Tahoe, Carson Valley, and the surrounding Northern Nevada areas. ...more

Categories
European Auto Repair, Auto Repair, Car Maintenance
Contact
(775) 392-3311
Visit Website
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1434 B Industrial Way Ste 1 Gardnerville, NV 89410
Get Directions
Carson Valley Import Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(641 Reviews)
Write a Review
Recent Reviews
DA
Darcie A.
Gardnerville, NV
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great job
I appreciate all they do ❗️Great job with your diagnosis
Thank you Toni , Greg and Bren
Verified Customer
Gardnerville, NV
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Car runs like a top!
Through evaluation, fond a problem that others couldn't fix. Never had run better. Thank you!
GW
Greg W.
Minden, NV
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Service & Support
Always great to work with, quality work at a fair price.
Greg Z., President from Carson Valley Import Auto responded on 05/01/2025 11:10 AM

Thank you for your business. 

Greg Zink
Owner
775 392 3311
AC
gravatar
Ann C.
Gardnerville, NV
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Oil change, etc. on my BMW X3
Service and work was perfect as usual. I will be coming back as needed.
Verified Customer
Gardnerville, NV
Audi Q5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/29/2025
verified customerVerified Customer
10
Confidence
I have confidence in their work.
Greg Z., President from Carson Valley Import Auto responded on 04/29/2025 09:25 AM

Thank you.

Greg Zink
Owner
775 392 3311
DO
gravatar
Dwight O.
Gardnerville, NV
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Went out of their way to be fair and honest
Tony did a fantastic job! His knowledge of the car and understanding of issues that we would have to get repaired by the dealer.
Great job Guys and Kudos to Tony.
Greg Z., President from Carson Valley Import Auto responded on 04/28/2025 03:50 PM

Wonderful, we thank you for your kind words and business.

Greg Zink
Owner
775 392 3311
MB
Melissa B.
Mammoth Lakes, CA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Amazing service!
As usual, I am extremely pleased with the results and the level of communication. Thanks so much!
Greg Z., President from Carson Valley Import Auto responded on 04/24/2025 08:41 AM

Thank you for the kind review and your continued business.  We look forward to seeing you for your future services.

Greg Zink
Owner
775 392 3311
EB
Erin B.
Minden, NV
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
BMW service
Awesome is to say the least. I have a BMW and took it here for work. WAY cheaper than BMW in Reno and WAY better service.
. Top notch service!!!!!! I HIGHLY recommend Carson Valley Foreign Auto. Best customer service!!!!
Greg Z., President from Carson Valley Import Auto responded on 04/28/2025 01:01 PM

Thank you very much for the glowing review. We appreciate you for trusting us with your BMW service needs.

Greg Zink
Owner
775 392 3311
LK
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Laura K.
South Lake Tahoe, CA
MINI Cooper Countryman
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
PHOMENAL
I HAD AN ENGINE PUT IN MY MINI COOPER, AND ALSO STRUCTS WHICH THEY ONLY CHARGED ME FOR THE PARTS NOT LABOR ON STRUCTS. EXTREMELY KIND, PROFESSIONAL, AND DETAILED. WISH THEY NEVER LEFT SOUTH LAKE TAHOE
Greg Z., President from Carson Valley Import Auto responded on 04/28/2025 01:03 PM

Thanks for your patronage. We appreciate you very much.

Greg Zink
Owner
775 392 3311
KW
Kenn W.
South Lake Tahoe, CA
Audi allroad
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Good service
Good service and nice people
Greg Z., President from Carson Valley Import Auto responded on 04/21/2025 11:15 AM

Thank you, Kenn

Greg Zink
Owner
775 392 3311
DA
Darcie A.
Gardnerville, NV
Porsche Cayenne
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Phenomenal
Brenda’s ( I believe that’s her name) prompt attention to my vehicles needs was remarkable❗️
My battery died on my Porsche Cayenne She was able to get me in quickly and got it fixed ASAP
Best experience I had in a long time 😄
Greg Z., President from Carson Valley Import Auto responded on 04/21/2025 11:13 AM

Thank you for the kind review. Glad to be of assistance for you.

Greg Zink
Owner
775 392 3311
Verified Customer
Genoa, NV
Porsche 912
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Service of my Porsches
I have been going to Carson Valley Import Auto for several years and I have never been disappointed. The individuals are very friendly and extremely competent.
Greg Z., President from Carson Valley Import Auto responded on 04/21/2025 11:14 AM

Thank you for your business. We appreciate you very much.

Greg Zink
Owner
775 392 3311
RW
gravatar
Rob W.
Minden, NV
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Audi Q7, Porsche Cayenne turbo, modified Audi TT Quattro, BMW 740 X series,
I have used this business for service for many years. I would estimate 12 or 13 years. At first when I lived in Southlake Tahoe I would use the location up in Tahoe and I recall that Bryn the mechanic that helped me today was also the mechanic that was helping me back then. Clearly very experienced. Chris has helped me many times and Greg Zink. I’m probably misspelling. His name has helped me solve many tough problems, including custom problems on an Audi. I highly recommend them.
CH
Craig H.
Zephyr Cove, NV
Porsche 911 Carrera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Porsche service
90k service for my 911 C4(spark plugs, engine oil, transmission oil r/r, diffs fr/rr, drive train check, brakes, etc) performed expertly. Thanks Bryn!
SR
Sherry R.
Gardnerville, NV
Mercedes-Benz ML500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
ML500 brakes
Thank you so very much. I know I can count on your super service to keep me safe !!!💋💋💋
Displaying Review 1 - 15 of 641 in total
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