Business Solutions
English Español
SureCritic / CARSTAR Douglas Auto Body & Paint
business image

CARSTAR Douglas Auto Body & Paint

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3 Reviews)
67
Write a Review

Score Details

5 stars
83%
4 stars
<1%
3 stars
16%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
67
Net Promoter Score ®

Business Details

Categories
Contact
(626) 795-7577
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
2453 E Colorado Blvd Pasadena, CA 91107-4265
Get Directions
CARSTAR Douglas Auto Body & Paint's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3 Reviews)
Write a Review

Reviews that include

Recent Reviews
MB
gravatar
Mandy B.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great Service!
I had a wonderful experience at CARSTAR Douglas Auto. They were extremely communicative though the whole process, which I appreciated!
AR
gravatar
Agustin R.
SUBA Outback Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2023
verified customerVerified Customer
10
High quality work
Highest quality work, great customer service. Had my car looking better than new. Thank you Steve!
CY
gravatar
Christopher Y.
SUBA Forester Premium w/Continuously Variable Transmiss
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/06/2022
verified customerVerified Customer
5
Poor Communication about Delays
Communication from CarStar was generally quite poor. I called in several times to ask about the status of my car's repairs, but often times the collision specialist did not pick up the phone and did not call me back after I left voicemails.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.