business image

Carter Radiator Air Conditioning & Heating Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(995 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
4
Total ReScores
4.5
ReScore Average
91
Net Promoter Score ®

Business Details

About

Serving Little Rock for Over 70 Years-Foreign & Domestic-Computer Diagnostics-Auto & Heavy Equipment-Cooling System Specialists- Open Mon-Fri 7:30 am-4:30 am. Serving Little Rock for Over 70 Years-Foreign & Domestic-Computer Diagnostics-Auto & Heavy Equipment-Cooling System Specialists- Open Mon-Fri 7:30 am-4:30 am.

Categories
Auto Repair, Car Maintenance, Import Auto Repair
Contact
(501) 374-6089

Business Hours

Mon
7:30 AM - 4:30 PM
Tue
7:30 AM - 4:30 PM
Wed
7:30 AM - 4:30 PM
Thu
7:30 AM - 4:30 PM
Fri
7:30 AM - 4:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2505 Wright Ave Little Rock, AR 72202-6167
Carter Radiator Air Conditioning & Heating Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(995 Reviews)

WW
gravatar
William W.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Fix it before it breaks!
When you depend on your transportation, it’s nice they can fix it before it leaves you stranded.

MG
Mary G.
North Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
Category: Service
Mary said she had nothing but good things to say about them. They have treated her well all these years.
Recommended

DH
Dale H.
Maumelle, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
The service
I recommend them to all! Great service!!

KS
Kc S.
Sheridan, AR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2025
verified customerVerified Customer
Category: Service
KC stated the business knows what they are doing.
Recommended

Verified Customer
Sheridan, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Very satisfied
Easy to work with folks. Prices very good. Extremely knowledgeable.

JJ
Jason J.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Straight Shooting Professional Mechanucs
Their name says radiator, but they do everything well. I was referred to Carter Radiator when my trusty '98 Camry was leaking from everywhere. They explained everything, and the work was excellent. Also had my ancient lexus with 350k miles assessed when the suspension was worn out. Solid. I highly recommend.

PG
gravatar
Pam G.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great service
This shop is fabulous!! They scheduled my vehicle for service very quickly & kept in touch throughout the repair process. The charges were fair & the mechanics did quality work!! I had a very complicated water intrusion issue & they worked until they got a solution!! Highly recommend this shop!!

MB
Michael B.
Little Rock, AR
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
One day service!!
Always professional

CJ
Curtis J.
Little Rock, AR
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/08/2025
verified customerVerified Customer
5
New issues!!!
Loud whining sound, hope its not my water pump! Vehicle temp is normal to hot to normal. Swooshing sound from coolant fluid every 20 sec or so. I believe system was not bled off after put back together.
DANIEL T. from Carter Radiator Air Conditioning & Heating Service responded on 02/11/2025 07:11 AM

Mr Jackson, we take every precaution to prevent any type of issue when we perform service on you vehicle.  But in the event of an issue we are ready and able to get to the bottom of said issue.  If you would give us a call and we can get your car back in to test for this new issue.  Your satisfaction is our goal.


RP
gravatar
Robert P.
Milton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
9
good work
My overall impression of this garage is they know their work, have been around long enough to establish a good reputation and have no reason to ruin that! I believe these guys do straight honest work and I have never found their evaluation to be unreasonable or hyped-up. I appreciate them and always return.

JA
Jim A.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
communicates very well
good communication

TB
Tawana B.
Little Rock, AR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/22/2025
verified customerVerified Customer
9
Great service
Great service

AW
gravatar
Alexa W.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Alternator
Always trustworthy

Verified Customer
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
0
Review
Their service is very good and fast and they keep u updated on the vehicle

KH
Kelley H.
Little Rock, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Great communication
I was not sure what was wrong with my son’s car…… Carter’s did a great job with diagnostic work. Explained things, got it fixed and didn’t break the bank!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.