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Carwell Automotive Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(52 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Carwell Automotive Inc has been serving the Clayton area for over 21 years. Carwell Automotive Inc has been serving the Clayton area for over 21 years.

Categories
Auto Repair, Tire Sales and Repair, Auto Maintenance
Contact
(919) 553-7612

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
2010 Crooked Creek Rd Clayton, NC 27520-6447
Carwell Automotive Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(52 Reviews)

CM
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C M.
Clayton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2023
10
Excellent work
Jeff Carwell and his crew are amazing. They really help maintain my 2016 Jeep. Took her in for Inspection and oil change. Had a thumping noise in my rear. It’s gone! Purring like a kitten and just a better ride. Carwell Automotive does great work at a great price!

CP
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carl p.
Clayton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
always does a great job
i have been to carwell automotive for over 7 years with many vehicles. always does a great job and calls me if any thing goes sideways and to let me know when my vehicle is ready. very reasonable too.
Recommended

CH
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Christopher H.
Clayton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Did a great job and saved me money
Needed new brakes and the 90,000 mile service for my Honda Accord. When I went in Jeff let me know that I only needed front brakes, did the 90,000 mile service, and let me know we can wait on the rear brakes. Really appreciate him pointing out that fact. Saved me money and finished the job exactly when he said he would be done and gave me an estimate upfront which was correct. Appreciate have a place like this in Clayton.
Recommended

PL
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P L.
Raleigh, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/16/2017
Damaged my vehicle on purpose
This shop purposefully damaged the steering system under the guise of diagnostics. I took the car to two other mechanics, who were shocked. They did not admit it.
Not Recommended

EL
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Eston L.
Clayton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2017
Excellent Customer Service
I can't say enough nice things about Jeff and his team. The quality of work is very high and you get the personal service you can't find at other shops. I would highly recommend him for any automotive issues in Clayton or this part of Johnston County
Recommended

EC
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EVELYN C.
Four Oaks, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2016
verified customerVerified Customer
My 20 year old car
I am very happy with the work that was done on it. The car is driving smoothly and haven't seen any oil leaks. I did ask that the right rear passenger light be looked at as there was a short or something and that was not done. It is still out. Now I have to shell out more money after paying $1080 to have this looked at.
Recommended

JM
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JERRY M.
Raleigh, NC
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2016
verified customerVerified Customer
Jeff care about his customers
Awesome place to do business
Recommended

MS
Mark S.
Clayton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2016
verified customerVerified Customer
Category: Service
Mark said the business did a good job.
Recommended

MT
Mikel T.
KNIGHTDALE, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2016
verified customerVerified Customer
Category: Service
Mikel said Jeff is a good mechanic at the business.
Recommended

HF
Hilary F.
Clayton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2016
verified customerVerified Customer
Category: Service
Hilary said this business went out of their way to find the correct part for her. They did everything in a timely manner and they were very negotiable.
Recommended

CS
Chris S.
Clayton, NC
Chrysler Town
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2016
verified customerVerified Customer
Category: Service
Chris said the business was very attentive and kept him informed during the service. They called him and he never had to call them.
Recommended

EH
Emma Jean H.
Wendell, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
verified customerVerified Customer
Category: Service
Emma said this business did the work on time, they did what they said they were going to do and they got close to the price they quoted her.
Recommended

CG
Chris G.
Clayton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2016
verified customerVerified Customer
Category: Service
Chris said she always has a good experience using this business and they are wonderful. They are thorough, do a great job, and their prices are very fair.
Recommended

TV
Tim V.
Clayton, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2016
verified customerVerified Customer
Category: Service
Tim said he has used the business for years. They are always honest and trustworthy.
Recommended

RT
Ray T.
Clayton, NC
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/07/2016
verified customerVerified Customer
Category: Service
Ray said he went in to the business for an oil change. When he got the vehicle back, the drivers' side window had been knocked out and replaced with a used one. Also when putting the window in, the business scratched up the side of the side of the vehicle.
Not Recommended
Jeff C., president from Carwell Automotive Inc responded on 05/10/2016 05:11 AM

In responce Ray it was the passenger window that got broken when a rock hit the window when the landscaper was weed eating and we made every effort to replace the window and the outside of the tahoe only had a little scratch and that may have been there before not sure, We also replaced an inside door trim that was broken and knocked off $175.00 OFF your bill for the running issue as well to try to make it right for you even though it cleary states in our and most everyone elses policy that we are not responsible for any damage to your vehicle while the vehicle is here but we strive to keep our customers HAPPY and do all we can to keep them that way, We are very sorry this happened and it was not intensions for the broken window but we did our best to make it right.


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