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Causeway Hyundai Manahawkin

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,124 Reviews)
81
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
52
Total ReScores
4.7
ReScore Average
81
Net Promoter Score ®

Business Details

About

Causeway Hyundai is located just off Route 72 in Manahawkin, NJ. Our Service Department is staffed with highly skilled technicians who care about you and the life of your vehicle. We are here to help ensure you stay safe and happy on the road for years to come. Causeway Hyundai is located just off Route 72 in Manahawkin, NJ. Our Service Department is staffed with highly skilled technicians who care about you and the life of your vehicle. We are here to help ensure you stay safe and happy on the road for years to come.

Categories
Hyundai Dealer, Auto Maintenance, Auto Repair
Contact
(609) 597-8083

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
405 NJ-72 Manahawkin, NJ 08050
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,124 Reviews)

DG
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Denise G.
Bayville, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/03/2024
0
Worse experience ever
Stay away from this place for service. They had my car for nine days. Will never return a call to update you because when you call they always give you an answering machine then when i said i didn’t want an answering machine they hung up on me. Everytime i finally got a person after arguing about the answering machine and no return calls they lied and said it would be done tomorrow. this happened three days in a row. they had my car for five days and did not even look at it till i started bitching that i needed my car back because i used it for my business. they told me they had the part so that wasn’t the issue. The last day i was told the car would be done by four so i just showed up the car wasn’t done and i told them i would sit in the waiting room till it was done. very aggravating and so unprofessional They just lied everyday. so if you want your car fixed in a timely fashion or want to talk to someone this is not the place for you. i will never go back there and i wanted to trade my car in there but i will be going somewhere else Someone needs to teach them about customer service

PB
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Pamela B.
Whiting, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/07/2022
0
Horrific Service Department
Trying to schedule an appointment for an oil change - which is roughly a 1/2 hour job - has been problematic since I first patronized Causeway 5+ years ago? They’re short staffed… never have time… but were courteous enough to remind me that I could schedule service at any Hyundai Dealership - which would be fine, if it weren’t an included incentive with my lease from Causeway. Had I known that every attempt to schedule service would be so difficult, I would have shopped elsewhere. Lesson learned.

Verified Customer
Tuckerton, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
Service is always very clean and welcoming. Easy to schedule and drop off.
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 04/06/2022 08:11 AM

THANK YOU, for your FIVE STAR feedback and your valued business. We appreciate you as our customer and we are looking forward to serving you with all your vehicle needs for many year to come.

THANKS again,
Your Causeway Hyundai Team


RS
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Rosanna S.
Whiting, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Causeway Hyundai Service Department
Brought my car to service for an oil change and was greeted immediately with such courteous staff.
The Customer Service Representatives are friendly and just a pleasure.
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 04/05/2022 05:05 AM

THANK YOU Rosanna, for your FIVE STAR feedback and for acknowledging our premium staff. We appreciate you as our customer and it truly is our pleasure to assist you with all your vehicle needs. We are looking forward to serving you for many years to come. 

THANKS again,
Your Causeway Hyundai Elantra Team 


MM
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Michael M.
Lakehurst, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Maintenance of my SantaFe
Thorough, efficient ,pleasant. communicated with me on what needed to be done.
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 04/03/2022 03:28 PM

THANK YOU Michael, for your FIVE STAR feedback and for your valued business. We appreciate you as our customer and it was our pleasure to assist you with all your vehicle needs. We are looking forward to serving you for many years to come. 

THANKS again,
Your Causeway Hyundai Team 


RW
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Rebecca W.
NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Oil change
Everyone that I was in contact with that day was so beyond friendly and helpful. Everyone I saw had a smile on their face and the experience was great.
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 04/03/2022 02:12 PM

THANK YOU Rebecca, for your FIVE STAR feedback and for this opportunity to serve you. We appreciate you as our customer and it was a privilege to serve you and it will be our pleasure to continue serving you for many years to come. 

THANKS again,
Your Causeway Hyundai Team 


WT
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William T.
Whiting, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Overall Service Excellent
Always return my car for scheduled service and warranty repairs. Always prompt service and any service questions are answered quickly and honestly.
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 03/28/2022 02:11 PM

THANK YOU William, for your FIVE STAR feedback and for choosing us as your Service Center. We appreciate you as our customer and it was our pleasure to get you safely and quickly back to your day. We are looking forward to serving you for many years to come. 

THANKS again,
Your Causeway Hyundai Team 


Verified Customer
Manahawkin, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/26/2022
Service Type: Maintenance
verified customerVerified Customer
5
Category: Service
Issue not corrected
Issue not corrected and no explanation
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 03/28/2022 07:32 AM

THANK YOU, for your feedback and for your valued business. We appreciate you as our customer and we truly apologize for the inconvenience during your service visit. Our customer comments are very important to us please reach out to our Service Center anytime and we would be happy to work together to resolve them. We are looking forward to serving you for many years to come.

THANKS again,
Your Causeway Hyundai Team


BD
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Barbara D.
Tuckerton, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service Center
Service was prompt and professional.
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 03/17/2022 07:15 AM

THANK YOU Barbara, for your FIVE STAR feedback and for your valued business. We appreciate you as our customer and we are looking forward to assisting you with all your vehicle needs and requirements for many years to come. 

THANKS again,
Your Causeway Hyundai Sonata Team 


CM
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Claudio M.
Whiting, NJ
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Perfect
On time,clean facility and explanation of the work done
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 03/15/2022 02:51 PM

THANK YOU Claudio, for your FIVE STAR feedback and for choosing us as your Service Center. We appreciate you as our customer and it was a privilege to serve you and it will be our pleasure to continue serving you with all your vehicle needs. 

THANKS again,
Your Causeway Hyundai Team 


RC
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Robert C.
Bayville, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fast, efficient and courteous!!
Never had a problem, that is why I come back!!
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 03/14/2022 03:45 AM

THANK YOU Robert, for your FIVE STAR feedback and for choosing us as your Service Center. We appreciate you as our customer and it's always a privilege to serve you and it will truly our pleasure to continue serving you with all your vehicle needs for many years to come. 

THANKS again,
Your Causeway Hyundai Elantra Team 


MW
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Maria W.
NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service.
Great experience. The staff is very nice and the service was fast. The waiting area is very comfortable. I will definitely buy from Cauuseway again and absolutely use their service.
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 03/13/2022 09:05 AM

THANK YOU Maria, for your FIVE STAR feedback and your valued business. We appreciate you as our customer and we are looking serving with all your vehicle needs for many years to come. 

THANKS again,
Your Causeway Hyundai Sonata Team 


Verified Customer
Manahawkin, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service experience
Great experience
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 03/09/2022 03:06 PM

THANK YOU, for your FIVE STAR feedback and for this opportunity to serve you. We appreciate you as our customer and for your continued support. We are looking forward to assisting you with all your vehicle needs for many years to come. 

THANKS again,
 Your Causeway Hyundai Team 


FL
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Francis L.
Barnegat, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service Hyundai
I'm extremely happy with the service I received at Causeway Hyundai They we're fast and efficient .
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 03/03/2022 01:55 PM

THANK YOU Francis, for your FIVE STAR feedback and this opportunity to serve you. We appreciate you as our customer and it was our pleasure to get you safely and quickly back to your day. We are looking forward to serving you for many years to come. 

THANKS again, 
Your Causeway Hyundai Santa Fe Team 


MC
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Maryann C.
Whiting, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Purchasing, Leasing 2 Cars and Aervicw
Very easy to deal with all levels of Causwway personally. Keep up the great service e
Kathie C., Customer Service Coordinator from Causeway Hyundai Manahawkin responded on 03/02/2022 05:32 PM

THANK YOU Maryann, for your FIVE STAR feedback and for your valued business. We appreciate you as our customer and we are looking forward to assisting you with all your vehicle needs and requirements for many years to come. 

THANKS again,
Your Causeway Hyundai Kona Team 

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