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Certified Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

About

Certified Automotive is conveniently located in Taylors, SC. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Certified Automotive is conveniently located in Taylors, SC. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Repair Shop, Import Auto Repair
Contact
(864) 244-9525
Opening in 34 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4371 Wade Hampton Blvd Taylors, SC 29687
Certified Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 Reviews)

GJ
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Gwen J.
Greenville, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2024
10
Good service and courteous employees
Each time I bring my Saturn to Certified Automotive, for an oil change or for a repair, I am thankful for the employees' courtesy and their taking time to explain the problem, what needs to be done, and the estimated cost. I feel safe that I won't be taken advantage of because I know very little about cars. Most recently, when the car wouldn't start and I had it towed to Certified Automotive, their troubleshooting found that I needed a new starter. I was without a car and relied on friends driving me around (and did some long walking one day). I was reminded of how dependent we are on cars (and what a tremendous timesaver they are compared to walking!) and was very thankful to get the car back and repaired. Thank you for the opportunity to compliment your good service.

JF
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Jodie F.
Campobello, SC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/08/2023
7
Remediated a situation properly
I wrote a review and would like to correct myself. Mike the manager reached out to me and took care of the miscommunication. I really appreciated his honesty and taking care of my situation.
Kudos to Mike!

JF
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Jodie F.
Campobello, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/08/2023
0
What happened to this place?
I called to have an oil change and an oxygen sensor replaced (which they recommended before). I bought my oil and took it to them. Wrote on the envelope 1. Change oil. 2. replace oxygen sensor. 3. Do not do an A/C inspection. We were quoted the oxygen sensor was $200. When I picked up my car yesterday. My bill was over $100 but I expected that because of the oxygen sensor. I left and my check engine light was on. I called and asked why it was on. I was told because the oxygen sensor needed replaced! Apparently I was charged for a full inspection - which I did NOT ask for and my oxygen sensor was not fixed. They told me the oxygen sensor would cost $404!! I contacted them on their website and "Mike" said he would call me back to discuss. Well, that did not happen! My next move will be to the Better Business Bureau! They always treated us good until now, so I am not sure what is going on! But I do expect "business" people to keep their word!

CC
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Charles C.
Greer, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020
Went out of their way to please me as a customer.
I'm aware that servicing anything related to the engine or drivetrain of a minivan is usually painful due to magical way the manufacturer designed and shoehorned it in there. Certified Auto correctly diagnosed the run/idle problem as faulty fuel injectors and vacuum leaks. Fuel injectors are costly and in a horrible location on this engine, so I was happy for their pros to do it. They went out of their way to make sure I was satisfied and that the van runs correctly.
Recommended

BC
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Bib C.
Greer, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/26/2018
Don't bring your car here
They cause more problems than they solve.
Not Recommended

MB
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Michael B.
Taylors, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/26/2018
Fraud Victims come forward
I am filing a lawsuit against Certified Automotive for Fraud based so I would appreciate anyone else who believes they were a victim of fraud from these people to share their story.
Not Recommended

MC
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mann c.
Taylors, SC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/28/2017
dishonest, unprofessional, and try to take advantage of peopl
My SUV won't reverse. I was promised my SUV's transmission will be thoroughly diagnose that goes beyond just reading codes/fluids. Also, SUV was to be looked at first thing in morning, shouldn't take more than 20 minutes, and I was to be notified by 9PM. I can tell you none of this was honored. I had to call at 10am and it wasn't done yet then towards 1pm I finally got an answer. They told me it cost $2500-2800 (cost of the SUV basically) to rebuilt transmission when transmission shop across the street charges $1500. They said the fluid was black/burnt which is a lie because I changed the transmission fluid/filter myself and hasn't been driven more than 20 minutes that includes me driving SUV to them. They ended charging me a diagnose fee of about $50 for half an hour and shop supplies of $5.79 (really?) just to check my fluid which anyone can do. LOL They are a joke...dishonest, unprofessional, and try to take advantage of people. Avoid them. My transmission just needed the snap ring replace why it won't go reverse and not a rebuilt transmission.
Not Recommended

JO
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JIM O.
Taylors, SC
Chevrolet S10 Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2014
verified customerVerified Customer
No nonsense communication
Did what I asked by when promised at reasonable price...
Recommended

LE
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LESTER E.
Chrysler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2014
verified customerVerified Customer
Egly Chrysler
You are very kind, friendly & knowledgeable.
You make me "Chuck"le.
Thank you.
Recommended

JO
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JEFF O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2014
verified customerVerified Customer
Honest and Dependable
They are competent, honest, and provide reasonably priced service.
Recommended

VL
Vern L.
South Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2014
verified customerVerified Customer
Category: Service
Vern said they did everything correctly.
Recommended

BO
Bill O.
South Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2014
verified customerVerified Customer
Category: Service
Spoke with Carol. She said the owner of the business is honest and she is very comfortable taking the vehicle to him for service. Her only concern is that he does not always return a call when he says he will.
Recommended

SP
Sherry P.
South Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2014
verified customerVerified Customer
Category: Service
Sherry said they treated her really good. The vehicle was taken care of.
Recommended

WT
Wendi T.
North Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2014
verified customerVerified Customer
Category: Service
Wendi said they were much easier to deal with and did everything in a timely manner. The service was good and the price was reasonable.
Recommended

CC
Craig C.
Pennsylvania
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/22/2014
verified customerVerified Customer
Category: Service
Craig said he would have liked the business to contact him when the vehicle was ready to pick up.
Recommended

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