business image

Champs Auto Care & Tire Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,567 Reviews)
91
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

Contact
(270) 843-6866

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1740 Campbell Lane Bowling Green, KY 42104
Champs Auto Care & Tire Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,567 Reviews)

MK
MARK K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Tie Rods
Very quick service and priced right

BB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Oil and tire rotation
Great service and great price

DB
David B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
0
Service
They take care of all my vehicles

PC
PAT C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Great Service!
Lee and the team, always take good care of me and my vehicles. Whether routine service or an immediate need.

MT
MINNIE T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Customer service is great
I was recommended by sanders Radiator , so far I am well pleased , customer service is awesome .

JM
gravatar
Justin M.
Bowling Green, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Service
Got new tires and alignment.

Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/05/2025
verified customerVerified Customer
0
Customer Service
I am very disappointed in the customer service. Barely any eye contact & the guy at the front desk was very short with me. I decided to sit and wait for the oil change (1st time coming for an oil change & my last) & when the guy at the desk called me up after they finished, he tossed my keys on the counter aggressively. Not sure if it’s because I’m a young black woman & I didn’t pay seeing that I had a gift certificate or whatever his issue was but it’s black history month… please do better! Not only that but there's too much going on in the world; Jesus could return today, so we must fix our hearts and attitudes toward people. It’s really simple: treat people how you’d like to be treated. From my understanding, this auto shop may be associated with a local church in Bowling Green, which is not a good look for either establishment.
All of Us at C. from Champs Auto Care & Tire Center responded on 02/05/2025 02:53 PM

I apologize that your experience with us was not as pleasant as you expected. Im not sure why you believe your race has anything to do with your experience, or how black history month has anything to do with this!? Im glad you were able to take advantage of the Free Oil Change Certificate we provided as a well gesture to the church to help people in need. Again we apologize but we will make the church aware of your experience here, and hope that other experiences with offiliated businesses do not have the same result. 


DE
DARRIN E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
always good service
As always, champ provided excellent service.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
New Tires
Quick and easy, thanks! Everything looks great!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Battery Replacement
They were courteous and professional. Promptly got my vehicle in to replace battery. Had the battery I wanted in stock. Left my vehicle clean.

MR
MILTON R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Honest friendly guys
I was recommended by several friends to check them out. I thought I needed a water pump replaced. They asked me to leave it overnight called me the next day told me it wasn’t the problem and preformed pressure testing and located the problem. Very honest people. They could have told me they replaced it and I would never knew it. Very reasonable I highly recommend Champs. I will use them again
All of Us at C. from Champs Auto Care & Tire Center responded on 02/05/2025 02:55 PM

We appreciate the opportunity to provide excellent service, and look forward to working with you in the future


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Very good service
Lee Carter is the best person to work with

AS
ALEX S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Rear differential replacement
Champs did an excellent job with my Mazda. They provided an accurate quote, quickly worked me Into their schedule and repaired my vehicle in a day. Their customer services was responsive and kept me informed throughout the process.

JR
gravatar
JOEY R.
Bowling Green, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Great service.
Champs got our van in for repairs quickly and had the problem diagnosed within a couple hours. They called with an estimate and promptly ordered the parts and had it repaired earlier than estimated. We very much appreciate the excellent service.

GH
gravatar
Gail H.
Rockfield, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great service
Best place in town
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.