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Champs Family Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,045 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
1.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

Professional Auto Maintenance in Surprise, AZ. Professional Auto Maintenance in Surprise, AZ.

Categories
Auto Repair, Diesel Services, Repair Shop
Contact
(623) 376-6791

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
17141 N Dysart Rd Surprise, AZ 85378
Champs Family Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,045 Reviews)

GG
Gary G.
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Job well done.
Thanks for a job well done. The service was professionally and promptly completed. A special thanks to Jake for getting me in so I could get it smogged.
I have been a customer since 2011 and have always received excellent service.

JP
JIM P.
El Mirage, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Great service
I recently had some work done on my Jeep and it was a great experience. Better price than others and done quickly.

CT
CRAIG T.
Glendale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Honest, Expert Service - My Ford Ranger Shifts Like New!
I can’t say enough good things about champ family automotive my 2019. Ranger was just two weeks out of #Warranty when I started noticing some slipping while shifting I took it to champ and they ran a full diagnostic analysis before recommending a transmission tuneup if you own a 2019 Ford Ranger, you might already know that these trucks are notorious for transmission issues some fine and some, like mine, definitely act up. The team at Champs worked on my transmission and now theres no more clunking or jerking when shifting. It is driving like brand new again!

GA
GREG A.
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Great service
The guys were professional, quickly diagnosed the issue and I felt that the rates were very reasonable.

Verified Customer
Wittmann, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Excellent and quick service
I've been taking my vehicles to Champs for a while and they are amazing. They got right on my car and I had it back within 24 hours. Greatly appreciate you guys.

GS
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GLENN S.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
9
My go to.
Champs Family Automotive has been my go to for about 10 years. I will go nowhere else.

RT
RANDY T.
Wickenburg, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Awesome customer service !
From beginning to end customer service was excellent. Great communication and everything was completed in a very fast and timely manner. I will definitely recommend Champs Automotive to others!

VB
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VALERIE B.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Very friendly and trustworthy staff ready to help any way they can when it comes to servicing your cars needs
Fast friendly service and trustworthy very good price quotes.

Verified Customer
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Good work
Good work

Verified Customer
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Silverado
Good group of guys. Reasonable and knowledgeable

ML
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MARK L.
Peoria, AZ
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/14/2025
verified customerVerified Customer
4
Prices
I had my fuel filters changed while I was in to get my squeaky brakes checked. I checked the invoice where I had them done before..... $180 more than I paid at the other place. I don't mind paying more for better service, but, $180?
Guess where I'm going next time?
Champs Family A. from Champs Family Automotive responded on 02/17/2025 09:06 AM

Mark,
We apologize if you feel we were overpriced.  We only use OEM parts on all filtration systems UNLESS, the customer specifically requests different. This isn't to price gouge anyone but to provide quality service with quality parts. Also, it needs to be taken into consideration how long ago you had them changed by "the other place" last? Did they only change one fuel filter? Did they use OEM parts? Inflation has caused a big increase in parts in the last couple of years.  We hope you give Champs Family Automotive another chance in the future but understand how important saving money is. We strive to stay competitive in this industry all while maintaining quality work and service.

CHAMPS FAMILY AUTOMOTIVE TEAM
623-376-6791

DR
DEBRA R.
Sun City West, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Great professional service
Champs, is a professional auto service company. I would highly recommend them.

CS
CHRISTOPHER S.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Always Great!
Champs is always fantastic. Jake always takes care of me and my family. I recommend to everyone.

WB
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WALTER B.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Outstanding Service
Breaking the staff were amazing. Outstanding customer service. The best part is the family style service. You will find out the must to get fix and recommendations soon to needed and no hard sale approach.

BS
BUTCH S.
Wittmann, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Always good to us for repair to all three of our vehicles
They shoot from the hip when they quote the repair, no bs about what needs to be done. They don't try to up sale you on parts that you don't need. I told both of my friends about them.

Displaying Review 1 - 15 of 1045 in total
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