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Champs Family Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,068 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
1.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Professional Auto Maintenance in Surprise, AZ. Professional Auto Maintenance in Surprise, AZ.

Categories
Auto Repair, Diesel Services, Repair Shop
Contact
(623) 376-6791
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
17141 N Dysart Rd Surprise, AZ 85378
Get Directions
Champs Family Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,068 Reviews)
Write a Review
Recent Reviews
RR
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RALPH R.
Youngtown, AZ
Kia Rondo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
inspection
Chams and their people are always polite and provide excellent service.
PM
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Pat M.
Surprise, AZ
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Always GREAT service.
Never disappointed. Always great service in a timely manner.
MH
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MIKE H.
Surprise, AZ
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great service.
Did what I wanted and updated me what they found during inspection. Gave me estimates and did the followup repairs I requested. No b.s.
Verified Customer
Wittmann, AZ
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Best Mechanics
Champs has been our go to Mechanics for over 15 years! Always professional, always available and no upsell!!
JJ
JAMES J.
Surprise, AZ
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Very Professional
The guys at Champs did a great job. My AC needed a new hose snd evacuated/recharged. The cost came in a few dollars less than what I was quoted, they got the job done and I picked up my vehicle the same day. Champs is a very professional, very efficient company, thanks guys.
BK
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BILL K.
El Mirage, AZ
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Starter issue..
A big THANK YOU to John and the crew at Champs!! My BMW stopped starting the other day and after AAA was called to jump the battery I was told it wasn't the battery but an ignition problem. I had it towed to Champs and after numerous computer checks it was determined to be a starter problem . They replaced it quickly and was ready to go in.no time. I also requested a Champs courtesy pick up and it was arranged promptly. All is well now. Thank you Champs! I'll continue coming back and will refer Champs to friends who need good, quality repairs and service!
RR
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RUSSELL R.
Surprise, AZ
GMC Sierra 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Quality and reasonable prices
The people at Champs, are friendly and professional. They take time to explain what needs to be done and why. They help me understand the in and outs of my diesel truck. Highly knowledgeable and reliable. Offers shuttle service as well.
TV
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TIM V.
Surprise, AZ
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Be treated like family
Always the best place in town , thanks
PP
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PRESTON P.
Surprise, AZ
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great team a services.
I have been servicing all of my Fleet vehicles here for over a year now in addition to my personal vehicles I recommend Champs to all of my friends and family. This is a trusted location and company.
DJ
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DARRELL J.
Litchfield Park, AZ
Ford F-250 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
D. Johnston
I have been going to Champs for a few years. Always a great experience! The service writers and the mechanics have always been very helpful diagnosing and fixing any issue I had with my vehicles. The owner, Champ, on several occasions stepped in to answer questions and provide advice.
EN
EDDIE N.
Sun City West, AZ
Chrysler LHS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
9
Like the idea providing a ride home
I took my car there because they provided a ride home also their price were fair.
CS
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CHRIS S.
Waddell, AZ
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
8
Piece of mind is important.
Had an experience at the dealership where everything is an UP SALE. I know, what a shock. Soon after dealer service, we had a check engine light. It jus feels better going to Champ's. Tell ya straight and NO up selling. Thanks guys for the service. Simple sensor fix.
MK
MARY K.
Sun City West, AZ
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Very happy with your quick friendly service.
I was extremely happy with your quick friendly service. The only thing that might have made it better was I asked the guy fixing my car to look at my rear view mirror control the little handle inside the car no longer moves the mirror. He agreed. I think he might have forgotten. Don’t get me wrong I will be back!
PG
PHILLIP G.
Sun City West, AZ
Ford Windstar Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Oil change and windshield wiper repair
A great job with oils change and diagnosing and repairing the drivers side windshild wiper arm
TO
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THOMAS O.
Buckeye, AZ
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Excellent Service, Great Communication
Found problem during routine oil change. Trip to Cali planed the next day. Saved my wife and I from being stranded on the side of I10 in the middle of the desert.

I will never go to another repair shop again. I trust Champs.
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