business image

Chandler and Sons Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(422 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Chandler & Sons Automotive is a family owned and operated vehicle repair company established in 1975. We are an AC Delco Master Tech Shop and our high-tech facility employs the latest technology. Our ASE certified mechanics offer a comprehensive list of auto repair & service jobs making us a one-stop shop for all your auto repair Chandler & Sons Automotive is a family owned and operated vehicle repair company established in 1975. We are an AC Delco Master Tech Shop and our high-tech facility employs the latest technology. Our ASE certified mechanics offer a comprehensive list of auto repair & service jobs making us a one-stop shop for all your auto repair requirements.

It is very important to have complete information about the condition of your vehicle. That’s why we run computerized diagnostic tests on your engine, helping you make informed decisions and letting us prioritize repairs or maintenance for your vehicle. To make sure you feel properly informed, we will patiently explain any services and repair jobs your vehicle might need. We offer a 3 year/36,000 mile national warranty. Visit our location or call us today at 703-437-7300 for more information about our auto repair services.
...more

Categories
Auto Repair, Oil Change, Tires
Contact
(703) 437-7300

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
45977 Old Ox Rd Sterling, VA 20166-9472
Chandler and Sons Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(422 Reviews)

PK
gravatar
PETER K.
Leesburg, VA
Ford E-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2025
verified customerVerified Customer
10
Outstanding Customer Service
Mike and his team were simply awesome at servicing my RV. Great service, reasonable price, great communication, high trust - what more can you ask for? They turned me into a big fan of Chandler and Sons.

JA
gravatar
JAVIER A.
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Mike and their crew are amazing. I recommend them to everyone.
Mike and their crew are amazing. I recommend them to everyone.

TR
gravatar
THOMAS M R.
Herndon, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Bodywork
Chandler always provides a reasonable cost for the work performed. The bodywork on our car was done very professionally. They are helpful and courteous.

GV
gravatar
GERALD V.
Herndon, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
ABS light on.
It took less time than expected.
They make me feel like family.

TR
gravatar
THOMAS M R.
Herndon, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Quick Maintenance Response
Always responsive!
Took one hour to do car maintenance which included an oil change and tire rotation.

EL
gravatar
ED L.
Herndon, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Carlos provided great service
He quickly solved the car problem and took the time to explain how to better maintain the battery in this cold weather. Great customer service.

DJ
gravatar
DENISE J.
Leesburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Yearly Inspection
I called Chandler & Son for my yearly inspection. They advised me to bring it in within the hour and they could do the inspection that day.

David did the inspection while I waited. I passed the inspection and was back on my way in less than an hour.

Thanks Chandler for your expertise and service

Verified Customer
Chantilly, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Excellent service
Great job

RP
gravatar
RAJKUMAR P.
Sterling, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Great Experience
Excellent service. Very honest and always open to accommodating customers request. It was pouring and I requested Dave if the car can be dropped off as I live very close to the shop. Dave obliged and I greatly appreciate the flexibility and going the distance to satisfy customer needs.

PE
gravatar
PATRICIA E.
Herndon, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
10
Quick Inspection
Excellent service from start to finish.

AJ
gravatar
AUBREY B J.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2024
verified customerVerified Customer
10
Patience is a Virtue: Fixed My Total Loss Vehicle
Chandler and Sons Automotive did an excellent job fixing my LR2 after having a front-end collision. I had a hard time finding a place to fix my car since my insurance company wrote off my 12-year-old vehicle where lots of area repair shops simply refuse to work on these type of vehicles. I wanted to find a shop that would not cut corners and they delivered.

The LR2 looks and drives better than before I had my collision. I appreciate being dropped off at my home in Alexandria since the only negative I have is that their shop is a decent ride from me. If I need any body work in the future, I will bring my LR2 back to Chandler and Sons Automotive. I also now have a backup trusted auto mechanic in the area since I use a shop in Alexandria that I been going to for over 30 years.

GL
gravatar
GEORGE L.
Springfield, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
115 mile check up
Chandler and sons ALWAYS does great work. Prices are reasonable and I have great confidence in their work. guess that's why I've been coming to them for over 25 years... and I live 30 miles away from them.

MS
gravatar
MIKE S.
Sterling, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
great service, break job on audi -
Chandler and Sons have always worked on my cars. they also do the necessary repairs and make sure they are done correctly. I am always very satisfied with their work.

EL
gravatar
ED L.
Herndon, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2024
verified customerVerified Customer
10
struts for trunk lid
Great friendly and knowledgeable technician. 4 stars!!

EQ
gravatar
EFRAIN Q.
Leesburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2024
verified customerVerified Customer
10
Great service nice employees.
Great service!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.