business image

Chapman's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(732 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

No one enjoys when their car or truck needs repair or maintenance. At Chapman’s Automotive, we understand and we care. We’ve been working on cars and trucks for over thirty years. Our team understands cars and we have a passion for them. We use advanced technology and offer quality products from brands you trust – all of which add up to a No one enjoys when their car or truck needs repair or maintenance. At Chapman’s Automotive, we understand and we care. We’ve been working on cars and trucks for over thirty years. Our team understands cars and we have a passion for them. We use advanced technology and offer quality products from brands you trust – all of which add up to a total car care experience. ...more

Categories
Car Maintenance, Auto Repair, Repair Shop
Contact
(760) 752-1333

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1292 W San Marcos Blvd Ste 100 San Marcos, CA 92078-4077
Chapman's Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(732 Reviews)

GB
gravatar
GARY B.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
170k miles & still running strong
My Ford Econoline work van, serviced at Chapman's for over 10 years, still runs strong and doesn't leak a drop of oil. Besides regular maintenance, they've done big jobs like a transmission replacement to smaller but no less important jobs like replacing the power window controller system in my door when the window dropped and wouldn't go back up. Friendly, knowledgeable, highly recommended.

Verified Customer
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great service!!
Great service and timely

HK
gravatar
HUGH K.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
9
My Ford Escape is happy!
Thanks again John and team at Chapman’s. My Ford Escape is running great!

Verified Customer
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Great Mechanics
Chapmans never disappoints.

Very knowledgeable and friendly staff.

WB
WESLEY B.
Encinitas, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Coolant leak
Thanks to the help from the service advisor Danny and the technician Dylan they pressure tested my coolant system and expertly found the source of the coolant leak.

MO
MADAI O.
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Excellent service
Very professional, fair prices,, excellent customer service, God bless, thanks

RH
gravatar
RAUDEL H.
Murrieta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Shocks & Rotors /Breaks
I have a 2002 Toyota Highlander that needed it shocks brakes and rotors. I hav Chapmans did the job they did an excellent Job I Appreciate thank you so very much

RH
gravatar
RICK H.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Good shop
Today for an oil change on my CR-V. The work was done quickly, neatly, and the guys are always welcoming. Chapman’s is a good, honest shop.

PG
gravatar
PATRICK G.
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Appreciate the Thorough Explanations
I appreciate how at Chapman's, the mechanics give you insight and background on what's going on with your car. I have never received less than fair, thorough service!

MW
MARK W.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Great Mechanic shop.
Been looking for a good mechanic shop for my Ram 1500 for a long time.

SA
STEVE A.
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Excellent work
Excellent work, done timely, and excellent communication

Verified Customer
Vista, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2024
verified customerVerified Customer
10
Great
I like it a lot… ??????

Verified Customer
Carlsbad, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
10
Service
John who owns the shop very knowledgeable and very fair on pricing. Always does great work and doesn’t over sell you . Which I like

DM
DOROTHEY M.
Oceanside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
9
Service was great. My car not so great
Well the service was great., but my car wasn’t so great. It needed more help than i could give it. Sad.!!!!

CM
CARL/SUSAN M.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2024
verified customerVerified Customer
10
An excellent auto shop
The shop replaced a bad thermostat, provided great service, and Daniel answered lots of questions. Car runs great and engine warning light is no longer displaying.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.