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Charleston Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(648 Reviews)
60
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
60
Net Promoter Score ®

Business Details

Categories
Contact
(843) 852-0318
Opening in 34 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2495 Ashley River Road Charleston, SC 29414
Charleston Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(648 Reviews)

JL
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Joseph L.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
10
Exceeded my expectations
The guys and girls at this shop always do excellent work on my cars and truck. Repairs are always done right and they take the time to explain everything and the prices are very fair for the quality of work they do

JT
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Jennifer T.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
10
Highly Recommend
I have been going to Charleston Auto repair for several years & have never been disappointed. My sister & brother-in-law recommended them (can't thank them enough). Ashley is always friendly, welcoming & remembers your conversations. Chris has always diagnosed my issue & provided quick repairs. Just yesterday, my son's vehicle had a flat. Since I live so close to the shop, Chris came to my house with a portable compressor so I could drive up to the shop. Ashley was a sweetie and drove me back home. My son's vehicle was fixed in less than 4 hours (had to order a valve stem or it would have been repaired in 10 minutes). If you want to be treated like family...Charleston Auto Repair is the place to go!!!

Verified Customer
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2021
verified customerVerified Customer
10
The impossible made possible
I can’t say enough about the sheer professionalism we have experienced at Charleston Auto Repair. Our teenage son bought an old truck and they custom built a new engine for it with a 3 year warranty. There were some initial kinks to work out but they honored the warranty completely and worked diligently to get the truck up and running and back to us despite supply chain part delays. We are very grateful for their excellent customer service.

SM
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STEVEN M.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
10
Highly recommend
Charleston Auto Repair got me in very quickly even though it was obvious they were quite busy. They kept me informed of what was wrong with my truck, how much it was going to cost, and when the work would be completed. I would definitely recommend their services and have done so already even though this is my first visit there.

TP
Tyler P.
South Carolina
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/13/2021
verified customerVerified Customer
Category: Service
Tyler said he would recommend this business for service.
Recommended

MN
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MARY N.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/12/2021
verified customerVerified Customer
0
Unhappy
For the first time sine I started going here for auto maintenance I left with a uneasy feeling that my maintenance was not properly done.

KJ
Kristen J.
South Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
verified customerVerified Customer
Category: Service
Kristen said would recommend the business.
Recommended

BF
Breanna F.
South Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
verified customerVerified Customer
Category: Service
Breanna said their customer service is great and they are fast.
Recommended

CB
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CHERYL B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
verified customerVerified Customer
dependable
Charleston Auto services all my cars, keeps them running smooth
Recommended

RS
Ruth S.
South Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2020
verified customerVerified Customer
Category: Service
Ruth said he went to the business because of transmission problem but when she got to the business, it turned out not to be about the transmission but about the fuel injector and it would cost less, The staff order the needed parts and when the parts came in, they called her and she brought the vehicle to be fixed and when it was done, she went to pick up her vehicle and she said it was working well.
Recommended

JH
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JAMES H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2020
verified customerVerified Customer
James, 1998 Dodge ram Van
The staff is professional and honest with the customer's best interests in mind.
I would recommend this company to all my family and friends
Recommended

KH
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KAREN H.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
verified customerVerified Customer
Quality work. Affordable prices. Fantastic customer service.
I recently needed repair on 2 vehicles, A friend recommended CAR.
From the first phone call until picking up my vehicle they were professional, kind, very helpful.! I am highly pleased w the work!
Shawn answered all my emails promptly. Extremely kind and professional!
Had a nice friendly conversation with the owner, Marty.
Both men are highly trained and experienced mechanics.
Thank you Charleston Auto Repair!
Highly recommend!
Recommended

NT
Nancy T.
Charleston, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
verified customerVerified Customer
Category: Service
Nancy said she thinks everybody's pretty honest.
Recommended

BJ
Benny J.
South Carolina
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/22/2020
verified customerVerified Customer
Category: Service
Benny said it was more than he expected. He hoped that Shaun would have been more up front with the pricing. Felt like he got up charged in the middle of the service process
Not Recommended

JR
Jack R.
South Carolina
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
verified customerVerified Customer
Category: Service
Jack said they were knowledgeable, performed the correct diagnosis and the pricing was fair.
Recommended

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