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Charm City Auto

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(235 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
4.0
ReScore Average
85
Net Promoter Score ®

Business Details

About

We have a large infrastructure, a highly organized system, and adequately trained professionals to support and provide you with the best services for any of your car related problems. We have a range of service packages, giving you more options to choose from within the budget that you are comfortable with . We have a large infrastructure, a highly organized system, and adequately trained professionals to support and provide you with the best services for any of your car related problems. We have a range of service packages, giving you more options to choose from within the budget that you are comfortable with .

Categories
Auto Body, Body Shop, Tire Repair
Contact
(443) 568-1111

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
4381 Hollins Ferry Rd Baltimore, MD 21227
Charm City Auto's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(235 Reviews)

JL
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JOHN L.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Great Auto Shop
If you are managing a fleet of vehicles, this is the palce to go.

KL
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KAREN L.
Rosedale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Great as usual
I was in and out in no time. Called George told him my problem with my truck loosing power. Needed tune up. George and his team are great. I haven't been disappointed yet. I would recommend his shop.

RN
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RICHARD N.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Quick and efficient
MD state inspection was correctly done. They found a side marker light not working (That I missed in my own (inspection). The re-inspection was fast. They remembered me and re-inspected it on the spot.

RW
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RONALD W.
Gwynn Oak, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great, timely and reasonable experience. Would recommend to all.
The mechanics is very friendly and knowledgeable.Takes the time to troubleshoot, find and solve the problem. Great job Charm City Auto.

Verified Customer
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
5/5
Efficient & honest.

CM
CAROLINE M.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Friendly, affordable help in a pinch
When my car died on the highway and got towed to their garage, Charm City Auto replaced my alternator and belt quickly and affordably. They were informative and friendly. Would absolutely recommend them to my friends, if they were not so far away from me!

CC
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CHARLES C.
Halethorpe, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/03/2025
verified customerVerified Customer
8
Loose gas cap
Dropped off vehicle in the am and picked it up later to find I paid $150 for a loose gas cap. Let this be a lesson to everyone, if your check engine light comes on take a look at the gas cap. I filled up 4 days before the light came on. 🤑😬🥹

JP
JUNE P.
Catonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Great Service
I bought a used car for my son and brought it here for the inspection and tags and title. They were very thorough and didn't cut any corners and inspected it like it was their family's car. They were fast, friendly and very competitively priced.

VS
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VIJAY S.
Catonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
5
Exallant service
George P. from Charm City Auto responded on 01/29/2025 01:28 PM

Thank you so much for your honest review.


HS
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HOWARD S.
Brooklyn, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Alternator and Serpentine Belt Replacement
I was very concerned that the cost for repairs would be prohibitive, especially since my car is twelve years old and rapidly approaching the 300,000 mile mark. I worried that the proper parts might not be readily available.

All of my anxieties proved to be pointless, as the quality of the work performed at Charm City Auto Repair was fast, expertly accomplished, and at a very reasonable price!

I would absolutely tell my friends to bring their business to Charm City Auto Repair. They'll be treated right!
George P. from Charm City Auto responded on 01/29/2025 01:28 PM

Thank you so much for your honest review.


TG
TINA G.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Baby Blue
You're treated like a friend. They fixed my Baby Blue. Informed me of everything before they fixed my car and respectful towards me the customer. I have used Charm City for years. Great business.
George P. from Charm City Auto responded on 01/29/2025 01:29 PM

Thank you so much for your honest review.


Verified Customer
Ellicott City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Inspection tag transfer title
Prompt courteous service and remediation of deficits
George P. from Charm City Auto responded on 01/29/2025 01:30 PM

Thank you so much for your honest review.


TM
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TAMMY M.
Verona, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/19/2025
verified customerVerified Customer
0
Staff was nice,work was bad.
The work wasn't done properly. Very dangerous driving car. Had to go back into another shop to be fixed. More time and no car. We could of been seriously hurt or even killed with the vehicle not being fixed correctly.
George P. from Charm City Auto responded on 01/29/2025 01:36 PM

I try to contact you and left message. Please call me so I know what happened. Thanks.


EE
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EARL E.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Oil change and tire rotation -all done quickly and correctly !
Performed the 72,000 mile service on my vehicle .
George P. from Charm City Auto responded on 01/29/2025 01:30 PM

Thank you so much for your honest review.


MF
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MIKE F.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Excellent service
Quick and efficient as usual.
George P. from Charm City Auto responded on 01/29/2025 01:30 PM

Thank you so much for your honest review.

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