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Chassis By Zach

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(323 Reviews)
92
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

At Chassis by Zach we want your experience to be "the Right
Choice, at the Right Place, with the Right People"! At Chassis by Zach we want your experience to be "the Right
Choice, at the Right Place, with the Right People"!

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(830) 997-9844
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
554 FM 2093 Fredericksburg, TX 78624-7150
Get Directions
Chassis By Zach's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(323 Reviews)
Write a Review
Recent Reviews
TC
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Tina C.
Fredericksburg, TX
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Service at it’s Finest!
I am so fortunate to have a company and its dedicated employees take such good care of of our cars. Zach, Karen and staff are The Best!
JK
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Jolene K.
Fredericksburg, TX
Chevrolet Silverado 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
always pleasant...aand thorough!
I never have to so back and reexplain...everything is clearly presented...and they do what they say. A pleasant experience!G
JG
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Jessica G.
Fredericksburg, TX
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Fast and communicative service.
I would highly recommend. Very thorough.
DS
Demond S.
Fredericksburg, TX
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Great efficient and professional service
I would recommend Chassis by Zach they know what they're doing and give you a full detail with pictures on whats going on with your vehicle that's a plus...
DN
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Donna N.
Fredericksburg, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
89 Ford 150
Clear communication, excellent workmanship, everything done right. Thanks for keeping my favorite truck in good running order
JS
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James S.
Fredericksburg, TX
Jaguar XJS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Jaguar Help
My 1994 Jaguar is high maintenance. Chassis by Zach was able to locate an issue that was causing my check engine light to come on. They solved the problem, made the repairs, and made additional repairs that was needed. Chassis by Zach is my go to auto mechanic for challenging vehicles.
RC
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Russ C.
Fredericksburg, TX
Volkswagen New Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Volkswagen shifter problem
The technicians listened to my description of the problem and quickly and accurately diagnosed the issue. The repairs were done quickly and the car returned in just a few days at a very reasonable cost.
ME
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Mike E.
Fredericksburg, TX
Lincoln Navigator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Courteous and Effective
I was ready to pack for road trip when I began getting strange signals from my car. I called at 8am and brought the vehicle in at 8:30. They resolved my issues and did a thorough road-readiness exam. I picked the car up at 5pm and was able to leave for my trip on time. Throughout the process I was treated courteously. The staff demonstrated sincere interest in getting me road ready. Could not imagine a better experience.
Verified Customer
Kerrville, TX
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Very knowledgeable
The whole staff is top notch. Their knowledge of vehicles and attention to detail are amazing. The service advisors did an amazing job of keeping me informed on the progress of my vehicles progress through the repair process and their detailed invoices and estimates are great.
WF
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Wayne F.
Fredericksburg, TX
HUMMER H2
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
engine replacement
at 250000 miles and some overheating we knew it was time to replace the engine in our 2006 hummer h2. Karen had a few options and the best was a remanufactured engine from gm. the folks at zacs had it in and working good in just a few days. we are glad to be loyal customers of zac and karen! they always do a good job and explain everything so well.
Verified Customer
Fredericksburg, TX
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2024
verified customerVerified Customer
10
Excellent service and friendly staff.
They excellent job and know
It is done right.
KK
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Kim K.
San Antonio, TX
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Great to work with a car repair shop that I can trust
I am a long-time client of Chassis by Zach and I keep returning because I trust this company. They do a thorough analysis of my car and walk me through all recommended repairs, even dumbing it down so I can understand. Great communication and follow-through.
AC
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Anthony C.
Fredericksburg, TX
Toyota FJ Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
9
Good root cause analysis & maintenance!
Good root cause analysis and maintenance…
JS
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James S.
Fredericksburg, TX
Jaguar XJS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Professional
Chassis by Zach did a great job taking care of my problematic jag. They are thorough and care about the work they do.
LF
Laura F.
Kerrville, TX
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Excellent!
Thank you for the efficient and thorough service!
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