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Chris & Rod's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,385 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

At Chris & Rod's Auto Service, our ASE-certified auto mechanics have the experience and equipment necessary to diagnose, repair, and service all makes and models of cars and trucks. We offer complete automotive repairs and preventative maintenance services including heating and air conditioning repairs, under-car services, transmission At Chris & Rod's Auto Service, our ASE-certified auto mechanics have the experience and equipment necessary to diagnose, repair, and service all makes and models of cars and trucks. We offer complete automotive repairs and preventative maintenance services including heating and air conditioning repairs, under-car services, transmission repairs and rebuilds, electrical repairs, engine replacements, brake repairs, 4-wheel alignments, tire sales, and much more!

Chris & Rod's Auto Service, Inc, has been offering quality auto repair and service to customers in Rochester, NY and the surrounding areas since 1995! We are family owned and operated and provide complete auto repair for both foreign and domestic vehicles. We are brake repair specialists!

We are committed to offering the highest quality workmanship and customer service. Our friendly and experienced technicians will treat you and your automobile with the utmost respect you deserve. We always maintain the highest standards of our profession.
...more

Categories
Auto Maintenance, Repair Shop, Oil Change
Contact
(585) 872-4700

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
79 Donovan St Webster, NY 14580-3101
Chris & Rod's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,385 Reviews)

Verified Customer
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Oil change
I was in and out fast! Pleasant auto repair shop. Thanks!

MM
MARK M.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Great service
Honest service at a reasonable price

FL
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Frank L.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
They are the best. Trustworthy and I wouldn't have any other service garage handle our cars.
Chris & Rod service garage is the best. Totally trustworthy and dependable. We wouldn't have anyone else service our vehicles.

BM
BRADLEY M.
Webster, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/24/2025
verified customerVerified Customer
8
Friendly service
Finally found a place for tire mounting where they don’t leave a gooey mess.
Courteous and competent.

DB
David B.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
Category: Service
Spoke to Rachel. She said they are the best place, very friendly, affordable, don't do things just because and they have actual reasonings for it.
Recommended

KF
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Kathleen F.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Car
They were there to help out with my car serviced right away.

MH
Margaret H.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Margaret said they were very proficient and thorough.
Recommended

MS
Melanie S.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Melanie said they get her in whenever she needs work done, they are prompt and informative.
Recommended

KB
KATHY B.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Superb
As always superb work & service! Thanks to the whole crew!

SM
STEVEN M.
Shortsville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Check engine light quickly solved
These guys are great. They found a quick root cause to the check engine failure I had. Competitive and honest rate.

I will return with more business.

PT
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Philip T.
Webster, NY
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Top Notch Oil Change!
Brought Hemi truck in for an inspection oil change today! Another quality job completed! The crew keeps my truck in top shape with 176,500 miles!

PB
PATRICK B.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
9
Efficient, Affordable Neighborhood Garage
I used a 'new neighbor' coupon for an oil change and NYS inspection. They had me in and out ov tge shop within the hour without complication.

MC
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Martin C.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
10
Great service
Always great service here. I have been going to chris and rod for the last 6 years and they are always fair, helpful and do great work. I refer everyone that i talk to with a car problem.

Verified Customer
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Thumbs up
Great guys there, recommend

JS
JEREMY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Fixed Turn Signal
The team here at Chris and Rods had me in and out quick.
I had a turn signal that didn’t want to turn off automatically. They swapped it out with a new one. Good as new!
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