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Chris & Rod's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,350 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

At Chris & Rod's Auto Service, our ASE-certified auto mechanics have the experience and equipment necessary to diagnose, repair, and service all makes and models of cars and trucks. We offer complete automotive repairs and preventative maintenance services including heating and air conditioning repairs, under-car services, transmission At Chris & Rod's Auto Service, our ASE-certified auto mechanics have the experience and equipment necessary to diagnose, repair, and service all makes and models of cars and trucks. We offer complete automotive repairs and preventative maintenance services including heating and air conditioning repairs, under-car services, transmission repairs and rebuilds, electrical repairs, engine replacements, brake repairs, 4-wheel alignments, tire sales, and much more!

Chris & Rod's Auto Service, Inc, has been offering quality auto repair and service to customers in Rochester, NY and the surrounding areas since 1995! We are family owned and operated and provide complete auto repair for both foreign and domestic vehicles. We are brake repair specialists!

We are committed to offering the highest quality workmanship and customer service. Our friendly and experienced technicians will treat you and your automobile with the utmost respect you deserve. We always maintain the highest standards of our profession.
...more

Categories
Auto Maintenance, Repair Shop, Oil Change
Contact
(585) 872-4700

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
79 Donovan St Webster, NY 14580-3101
Chris & Rod's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,350 Reviews)

JL
JOHN L.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Solved and fixed a critical electrical issue
During this recent cold snap, my car heating/defrosting completely failed. Was worried that it was a complex electrical issue. Very happy that Chris & Rods's was able to solve and repair within a single visit!

MD
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MAGERET D.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Great fast service!
Great customer service! Reliable and trustworthy!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Ford
chris and rods helped me with quality service for a good price

RS
Rebecca S.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
Category: Service
Rebecca said they were easy to schedule. She said they had efficient service and everything was done correctly.
Recommended

GB
GLEN B.
Penfield, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Great work
Great work and able to solve my issues

RB
REBECCA B.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Great service, honest & thorough!!
I moved to Webster a little over two years ago and was referred to Chris and Rod’s auto.
When I called the gentleman on the phone was so kind and still is to this day. They are always willing to fit you in as soon as possible and do a great job with getting you in on time!
It’s wonderful to receive coupons in the mail and they always honor them appropriately!
I appreciate having an honest mechanic in our hometown that we can rely on! Thank you gentlemen for doing such a great job every time my family and I come to you! You truly are appreciated!

AO
Andrew O.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Andrew said they were always really good there and he absolutely recommends them.
Recommended

AF
ANDREW F.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Great Experience
Was very fast. Felt like it was in and out and very fairly priced.

Verified Customer
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
great place to have your car serviced
I've been going to Chris and Rod's for almost 13 years. I highly recommend them. They are very a friendly and honest bunch.

DB
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Debbie B.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
9
Inspection
always a good experience at Chris n Rods from the moment you walk in and leave....always up front and honest as to what ones car needs, etc...My car passed inspection and was done in a timely manner....Thank you....

KS
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Kathy S.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Service with a smile. I highly recommend them.
These people are great. They are easy to work with to schedule an appointment. They perform the maintenance professionally and in a timely manner. They give you a heads up on future maintenance your vehicle will require so your not left stranded and they look for any discounts or coupons they can apply to your bill to help with the cost. I love these guys. I highly recommend Chris and Rods.

BM
BRANDI M.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
Fast and Friendly
I dropped my car off for re-inspection after hours and it was ready in the morning. The mechanics who I spoke with were friendly and allowed me to pay for service by phone and arranged my to pick up after hours to fit my schedule.

KP
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Kevin P.
Penfield, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Prompt effective service.
Came in for routine maintenance. Job reviewed prior to execution. Work completed on time.

JN
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Jim n.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great service in a timely fashion!
Always use Chris & Rod’s for my automotive needs. Great service and reasonable prices.

JS
JEREMY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Headlight Bulb Change
Chris and Rods did a great job changing out my headlight bulbs. Hopefully it will help this old guy be able to see the road better at night. In and out in an hour. Highly recommended.
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