business image

Cinnamon Creek

Average Score
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(17 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

You are invited to enjoy the carefree sanctuary that is Cinnamon Creek Luxury Apartments in Westminster, CA.

Surrounded by meandering creeks and waterfalls Cinnamon Creek is the perfect secluded and private environment to call home. Each of our luxury apartments welcomes you inside with vaulted ceilings, heating and air conditioning,
You are invited to enjoy the carefree sanctuary that is Cinnamon Creek Luxury Apartments in Westminster, CA.

Surrounded by meandering creeks and waterfalls Cinnamon Creek is the perfect secluded and private environment to call home. Each of our luxury apartments welcomes you inside with vaulted ceilings, heating and air conditioning, and newly remodeled kitchens. We offer a wide variety of one and two bedroom floor plans as well as studios.

Our community is equipped with lit tennis courts, a clubhouse with a fireside lounge, three swimming pools and a bubbling spa.

We are located within a half mile from the world famous Mile Square Park which host a golf course, driving range, walking trails, and plently of entertainment for the whole family.

With our convenient location, beautiful landscape, and friendly community staff, your Westminster apartment living will be unmatched. Give us a call or stop by for your personalized tour to discover your new Westminster apartment home at Cinnamon Creek Luxury Apartments.

Community Amenities
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Controlled Access Gates
• Fitness Center
• 24 hour Fully Equipped Laundry Facilities
• Seasonally Heated Pool and Spa
• Lighted Tennis Courts
• Fireside Lounge with Dining Tables, TV and Seating Area
• Enclosed Garages*
• Covered Carports with Additional Storage
• Meandering Creeks and Relaxing Waterfalls with Benches
• Gas Barbaque Areas
• Professional On Site Management
• Professionally Landscaped Grounds
• *In Select Floor Plans/Residences

Apartment Amenities
Certain floor plans may have different amenities depending on when they were updated, what building they're in, etc. To tour our floor plans and see what amenities may be available, please give us a call.
We welcome cats, birds and reptiles with a pet deposit and a monthly pet rent. Maximum of two pets per apartment.
• Spacious Floor Plans
• Vaulted Ceilings (Upstairs)
• Plush Carpeting
• Kitchen with Granite Countertops*
• Bright Sunlit Kitchens*
• Dishwashers
• Large Walk-in Closets*, Mirrored Closet Doors
• Abundant Storage
• Vertical Blinds
• Air Conditioning & Heating
• Private Garden Patio/Balcony
• Cable TV Ready
• *In Select Floor Plans and Residences
...more

Categories
Apartments, Arnel
Contact
(714) 531-6266

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 7:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
9:00 AM - 6:00 PM
* Pacific Time (Us & Canada)
15123 S. Brookhurst Street Westminster, CA 92683
Cinnamon Creek's Reviews
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(17 Reviews)

SB
gravatar
Sharon B.
Westminster, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/16/2022
0
RUN FAR FROM THIS PLACE
Management here is a joke and will not help you with any of the numerous issues that this complex presents. If you value your quality of life and sanity you should live literally anywhere but here. I don't know how this place hasn't been sued yet.

J
gravatar
Joseph
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/16/2016
verified customerVerified Customer
Not good not bad
A lot of things need to having maintenance every week . While men of maintenence came to fix door of balcony they tried many times and finally they left it as it is then they told me to keep it as it is .
Alot of my letters was putting in a wrong mail box
Anyway I am appreciate your keeping in contact with cinnamon Greek customer
Recommended

T
gravatar
Tansu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
verified customerVerified Customer
peaceful
Very peaceful, clean and very nice people.
Recommended

Y
gravatar
YunTao
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2016
verified customerVerified Customer
Friendly & helpful staff!
The ladies and gentleman in the office are super helpful and lovely to work with. They made the moving experience easy, fun and the move in card and gifts was such a wonderful gesture! Thank you to the Manager who was great to deal with and the funny staff who made our day so much better!
Recommended
Arnel Management from Cinnamon Creek responded on 07/18/2016 09:33 AM

YunTao – We are so happy that you are now a resident at our community! It’s great to hear that your move in experience was fun and stress-free. Our customer service is very important to us so we sincerely thank you for your compliments. If you ever need anything, you are always welcome in our office! We are open daily from 9:00am-7:00pm.

Cinnamon Creek Management Team
(866) 649-4562


CL
gravatar
Ciarra L.
Westminster, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2016
Grateful
Truly grateful for this place I have lived here for 4 years and honestly have not had one complaint due to managers are very approachable maintanance is on top of it and when ever I need something taken care of its done the neighbors here are constantly rotating but there are a few selected that are solid and here to stay I am one of the grateful ones knowing that I for something good here and I would not change a thing other than the rent increase yearly but again I understand is economy and nothing these days stays the same other than the service and comoraderie
Recommended
Arnel Management from Cinnamon Creek responded on 07/18/2016 09:34 AM

Ciarra – We want you to know how happy we are that you have stayed at Cinnamon Creek. Residents like you are why we love working here! We appreciate your compliments about our hardworking office and maintenance staff. Please know that we are just as grateful that you have remained a resident with us for all of these years. 

Cinnamon Creek Management Team
(866) 649-4562


ET
gravatar
Ennis T.
Westminster, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/05/2016
Aggrevated/Tired/Frustrated. More Cons than Pros
Update: We have lived here for 3 months, was greeted by roaches.
CONS: No gated security except for cars, why have when anyone can walk through the front of complex to get to cars?? Garbage bins are overflowing and homeless dumpster divers are seen on a regular basis, loud leaf blower waking you up EVERY morning at 8:30am or crying baby. Dirty pool/deck areas not maintained or cleaned daily. Kids screaming and yelling outside your window daily. Bikes/skateboards prohibited but kids racing through complex daily. Barking dogs, prohibited (except service). Asked 10 people in 3 days if service dogs, was told, "No, we just paid a pet fee".New barbeque grills installed but not cleaned or maintained daily. No door knobs on kitchen and bathroom cabinets, difficult to open because of layers of paint sticking. A lot of section 8 which we were told were not allowed, Muslim children running wild around complex unsupervised and undisciplined tearing up the complex. Complained to office and corporate, state will fix problems which they do temporarily but not on a daily basis. Do not enforce rules. The staff spend so much time maintaining the grounds and pond, they have little time for the rest of the complex. If you want peace and quiet, DO NOT move in here.
Not Recommended
Arnel Management from Cinnamon Creek responded on 07/18/2016 09:33 AM

Ennis – We know that you have spoken with our manager to speak about any issues you may have. We want all of our new residents to feel happy and comfortable at Cinnamon Creek so we are sorry that you are not feeling this way. Your concerns are a top priority with us. If these issues have not yet been addressed after speaking with a member of our team, then please reach out to our office. We are open daily from 9:00am-7:00pm.

Cinnamon Creek Management Team
(866) 649-4562


J
gravatar
Janice
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/19/2016
verified customerVerified Customer
Great Location/Great Staff
The staff strive to meet our needs. The grounds are well maintained and work orders are completed same or next day. Only reason I did not give 5 star rating is pools and areas not cleaned daily.
Recommended
Arnel Management from Cinnamon Creek responded on 04/22/2016 09:51 AM

Janice – We are happy that you are satisfied with the service you received from us. We value you as a resident and take your comments into consideration. We are currently working to ensure a clean pool area for our residents. It is because of concerned residents like you that keep our community great. If you have any other feedback, you can always call our office any day from 9:00am-7:00pm.

Cinnamon Creek Management Team
(714) 531-6266


W
gravatar
Walla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2016
verified customerVerified Customer
Hh
Great
Not Recommended
Arnel Management from Cinnamon Creek responded on 04/22/2016 09:46 AM

Walla – We are excited to hear that your experience with Cinnamon Creek is great. Please feel free to reach out to our office if you ever need anything. We are open daily from 9:00am-7:00pm.

Cinnamon Creek Management Team
(714) 531-6266


C
gravatar
Candy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2016
verified customerVerified Customer
Bùi family
We love it! ?
Recommended
Arnel Management from Cinnamon Creek responded on 04/22/2016 09:44 AM

Candy – We are happy to hear that you love your new home at Cinnamon Creek! If there is anything you ever need from us, please feel free to call our office. We are open daily from 9:00am-7:00pm.

Cinnamon Creek Management Team
(714) 531-6266


C
gravatar
Christina
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/12/2016
verified customerVerified Customer
Great management staff and community
The ONLY issue is the lack of noise insulation in the building
Recommended
Arnel Management from Cinnamon Creek responded on 04/22/2016 09:45 AM

Christina – Thank you for giving compliments to our staff and community. We hear your comments and appreciate your feedback. We want to sincerely thank you for being a resident at our community. 

Cinnamon Creek Management Team
(714) 531-6266


R
gravatar
Rania
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/12/2016
verified customerVerified Customer
Good but old
All the apartments need upgrades for appliances and carpets needs more maintenance, also they need to concentrate more on cleaning outdoor area the grill is filthy and dirty at all times but price is good and management respond fast when u complain
Recommended
Arnel Management from Cinnamon Creek responded on 01/13/2016 12:03 PM

Thank you for taking the time to review our community. We are delighted to hear that you are enjoying your stay at Cinnamon Creek. We are very dedicated to customer service and are glad that it has made an impression on you. We strive to keep our community beautiful so do not hesitate to contact us about any recommendations you have. Our office is open Monday thru Sunday from 9am to 6pm and our phone number is (714) 531-6266.

 The Cinnamon Creek Management Team
(714) 531-6266


D
gravatar
Dennis
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/23/2015
verified customerVerified Customer
Poor delivery
Bad paint job. Only primer coat was applied. I requested to have wall repainted twice and it did not happen although management agreed to do it. Carpet was stained and had hole. Requested to have carpet replaced and nothing was done.
Not Recommended
Arnel Management from Cinnamon Creek responded on 10/19/2015 03:16 PM

Hello Dennis,

We want to start off by saying thank you for your patience and for working with us. We apologize for the inconvenience you experienced, but hope all is well now that we were able to help address some items. The team is here to help - we always want to do our best to make you to feel at home, so please do not hesitate to contact us for anything in the future. Our office is open Monday thru Sunday from 9am to 7pm.

The Cinnamon Creek Management Team
(714)531-6266


D
gravatar
Douglas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2015
verified customerVerified Customer
Great!!!
Great place and clean , good neigborhood
Recommended
Arnel Management from Cinnamon Creek responded on 09/11/2015 02:10 PM

Hello Douglas,

Thank you for taking the time to review us! We greatly appreciate it and are happy to hear you are enjoying your stay with us. As always, please do not hesitate to contact us should you have any concerns. Our office is open Monday thru Sunday from 9am to 7pm.

The Cinnamon Creek Management Team
(714)531-6266


H
gravatar
Hinano
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/03/2015
verified customerVerified Customer
Customer Service
Staff should always have good customer service. They should never speak badly about other residents, especially in front of other residents. They should watch their tone, facial expressions and body language. They are the face off your company and they represent your company so they should remain professional at all times.
Not Recommended
Arnel Management from Cinnamon Creek responded on 09/09/2015 01:28 PM

Hello Hinano,

Thank you - we appreciate the feedback and offer our sincerest apologies if you had any unpleasant experience. We want to assure you that you are always welcome to speak with us should you have any concerns. Our office is open Monday thru Sunday from 9am to 7pm.

The Cinnamon Creek Management Team
(714)531-6266


A
gravatar
Aaron
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2015
verified customerVerified Customer
Accommodating staff
Very happy with the support I have received from the leasing staff. Particularly Sandra who has really made a difference during a difficult moving experience.
Recommended
Arnel Management from Cinnamon Creek responded on 08/19/2015 08:13 AM

Hi Aaron,

Welcome to Cinnamon Creek! We are glad to have you as part of our community. We are very dedicated to customer service - if you have any concerns in the future please do not hesitate to contact us. Our office is open Monday thru Sunday from 9am to 7pm.

The Cinnamon Creek Management Team
(714)531-6266


Displaying Review 1 - 15 of 17 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.