business image

City Auto Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(14 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Proud to be a family own car maintenance and inspection station. We offer extraordinary service for routine maintenance. Any vehicle make and model. Proud to be a family own car maintenance and inspection station. We offer extraordinary service for routine maintenance. Any vehicle make and model.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(956) 586-2121

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:30 PM
Sun
closed
* Central Time (Us & Canada)
205 W Business 83 San Juan, TX 78589
City Auto Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(14 Reviews)

RW
ROBERT W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Went to get an oil change and they took care of me promptly. They took all of my information and now they know what to put in the next time I go in for an oil change.
Got taken care of promptly. Excellent service and very professional.
The Team A. from City Auto Care responded on 01/22/2025 09:37 AM

We appreciate you taking a moment to share your experience. It sounds like you were in and out before your coffee got cold! We pride ourselves on providing efficient and professional service, so it’s great to hear we hit the mark with you. We're always here to keep your wheels turning smoothly!


RS
RICARDO S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Experience at City Auto Care
MR Garza explained everything in detail that my vehicle needed and did not need! Very friendly and inviting atmosphere, the waiting room was nice and clean!!!! I would recommend it ?!
The Team A. from City Auto Care responded on 01/09/2025 09:39 AM

We truly appreciate your feedback! It sounds like Mr. Garza might just have a future in stand-up comedy, considering how well he explained everything. We're glad to hear you found the atmosphere friendly and the waiting room up to snuff – we like to think it's a little oasis while you wait for your car to get pampered. Thanks for the recommendation; we’re always here to give your vehicle the VIP treatment it deserves!


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
Excellent service
Adan is always very informative when he diagnoses my vehicles. I’ve taken several vehicles to him for various reasons and his mechanics always do a great job. Struts, brakes spark plugs, engine issues, they’ve always done a great job.
The Team A. from City Auto Care responded on 01/07/2025 09:35 AM

It's great to hear you have such confidence in our team! Adan and the mechanics do their best to keep things running smoothly (and not just the vehicles). We're always here to ensure your ride gets the care it deserves—from struts to spark plugs; we've got it covered. If your cars could talk, we'd like to think they would be singing our praises too! Thanks for being such a loyal customer.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2024
verified customerVerified Customer
10
Muy buen lugar
Muy buen lugar , muy atentos y precios justos
The Team A. from City Auto Care responded on 12/12/2024 06:29 AM

Nos alegra muchísimo que hayas tenido una buena experiencia con nosotros. Aquí en City Auto Care, creemos que la atención al cliente y unos precios justos son la clave para que todos salgan con una sonrisa. Esperamos seguir manteniendo ese buen ritmo en tu próximo servicio. ¡A seguir rodando!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
.
Great and prompt service. Highly recommend this auto service station.
The Team A. from City Auto Care responded on 11/30/2024 04:10 PM

We appreciate your feedback! It's always great to hear that our service hits the spot. Quick and effective is our aim—like a caffeinated squirrel in a car shop. Your recommendation means the world to us! We'll keep doing our best to keep those wheels turning smoothly.


AA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
10
Alex
Excellent Auto Care. 10/10
The Team A. from City Auto Care responded on 11/24/2024 09:37 AM

We're glad to hear you had a top-notch experience with us. A perfect 10 out of 10? Looks like we've set the bar high for ourselves! Your support means a lot, and we're here to keep your vehicle in excellent shape. Safe travels on the road ahead!


EG
ERWIN G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Great Customer Service
Great team quick work always reliable!!
The Team A. from City Auto Care responded on 11/20/2024 12:30 PM

We appreciate your kind remarks about our team and the quick service we strive to provide! Being labeled as reliable means a lot to us, as we aim to keep you and your vehicle rolling smoothly. If you ever have any auto-care puzzles or dilemmas, you know where to find us. Safe travels ahead!


VV
VICTORIA V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2024
verified customerVerified Customer
10
Excellent customer service!
Very attentive and polite. Waiting area was nice and clean. Very quick oil change and reasonable prices. Excellent service and highly recommended.
The Team A. from City Auto Care responded on 11/16/2024 02:32 PM

We appreciate you taking the time to share your experience with us. Our team aims to provide attentive and polite service, and it's great to hear that you noticed! We believe that a clean waiting area is essential, just like a well-oiled machine. Quick oil changes and reasonable prices are our jam, and we're glad we hit the mark for you. Thanks for the recommendation—your words have made our day!


RN
gravatar
RAVINDRA N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Excellent and prompt auto service
The staff of the City Auto Care were very courteous and provided excellent auto care. The problem was diagnosed in minutes. Our car was repaired and was ready to go soon after. The fact that my car was made ready to go on a Friday late in the afternoon tells a lot about the excellent care they provide. I strongly recommend City Auto Care to everyone.
The Team A. from City Auto Care responded on 11/16/2024 02:31 PM

We appreciate you taking the time to share your experience with us. It sounds like we were able to give your car the royal treatment—it’s nice to know our team worked their magic even on a Friday afternoon. Your recommendation means the world to us, and we’re here to keep the wheels rolling for you and everyone else! Keep those roads safe and smooth.


JP
JESUS P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2024
verified customerVerified Customer
10
Muy hamables y entendieron el.problena rapido
Muy recomendable el servicios que ofrecen
The Team A. from City Auto Care responded on 11/14/2024 04:10 PM

Nos alegra saber que consideras nuestros servicios recomendables. En City Auto Care, nos esforzamos por ofrecerte una experiencia tan fluida que tu auto querrá volver solo. Si alguna vez necesitas otra mano, ya sabes dónde encontrarnos. ¡Hasta la próxima!


AC
ALVARO C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Family run business at its finest…
I have been bringing my cars to Adan and his family now for sometime and you can’t find the customer service that you want in other places!! Most importantly he’s a very honest man who cares about his clients. I 200% recommend his shop to all car owners!
The Team A. from City Auto Care responded on 11/13/2024 05:46 AM

It's wonderful to hear that you've had such a positive experience with us! We strive to provide customer service that makes you feel right at home—maybe even more comfortable than sitting in your car waiting for an oil change. Honesty is indeed the best policy, and we're glad it shines through in our work. Your recommendation means the world to us, and we look forward to keeping your cars running smoothly!


BS
BRANDON S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Fast service and friendly
I got my car inspected here a couple months ago and knew I was going to go back for an oil change because the staff was friendly and they have good prices. I came for that oil change today and they were just as great as they were months ago. I was in and out in less than 15 minutes.
The Team A. from City Auto Care responded on 11/13/2024 05:45 AM

It's fantastic to hear that your experience with us keeps getting better! Our team prides itself on being more friendly than a golden retriever chasing a ball. We appreciate your loyalty and are always here to make your car's needs as quick and efficient as possible – kind of like a pit stop at a race, just without the high-speed thrills. Safe driving, and let us know how we can help with your next car care adventure!


RR
REYMUNDO R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2024
verified customerVerified Customer
10
Overall great business & great service
For a new company, it’s a great company! They did not overcharge me, the prices were low! The service was excellent! I will definitely be making City Auto Care my first choice. They have a customer for life.
The Team A. from City Auto Care responded on 10/30/2024 04:19 PM

We appreciate your support and are glad to hear you had a great experience with us. It's always nice to know our commitment to fair pricing and excellent service is hitting the mark. We're excited to have you in the City Auto Care family for the long haul. Here’s to many more smooth rides ahead!


SS
sandra s.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
Quick oil change
Excellent customer service and very friendly. Thank you
The Team A. from City Auto Care responded on 10/30/2024 09:37 AM

We're delighted to hear you enjoyed our customer service and found our team friendly. We aim to make every visit as pleasant as a Sunday drive with the windows down! Looking forward to serving you again in the future.


Displaying all 14 Review
Service Coupons and Posts
We're thrilled you experienced prompt and professional service at City Auto Care! ?✨ We like to think of ourselves as the pit crew for your vehicle—fast and fabulous! Thanks for the kind words! #CityAutoCare #CustomerAppreciation
Learn More

We're thrilled to hear you had a great experience! ?? MR Garza is all about those car needs, and we take pride in our clean, comfy waiting room. We've got the coffee ready for your next visit! ☕️? #CityAutoCare #CustomerAppreciation
Learn More


We’re revved up about your 10/10 review! ?️✨ Thank you for trusting us with your auto care. We're always here to keep your ride in top shape! ?? #CityAutoCare #TopNotchService
Learn More


A clean waiting area and quick service? Sounds like a win-win! ?? Thanks for the kind words! We're here to keep your car happy and your wallet smiling. Come back anytime—your ride deserves the best! ? #CityAutoCare #OilChangeExperts
Learn More

? Wow, we're blushing! Thank you for the kind words! Our team loves diagnosing car issues faster than you can say “weekend road trip.” ?? We're here to keep you rolling smoothly. See you next time! #CityAutoCare #FridayFixes
Learn More

¡Gracias por recomendarnos! ? En City Auto Care, nos esforzamos por brindar el mejor servicio posible. ?️ Siempre estamos listos para darle a tu auto el amor que se merece. ¡Ven a vernos pronto! ?? #CityAutoCare #AutoLove
Learn More

We're revved up to hear about your experience! ?✨ At City Auto Care, honesty and customer service are our fuel. Thanks for trusting us with your wheels—let’s keep cruising together! #CustomerAppreciation #CityAutoCare
Learn More

Thanks for the awesome review! We're thrilled you noticed our friendly staff and quick service! ⏱️ Your car deserves the best, and we’re here to deliver that. See you next time for more speedy service! ?? #CityAutoCare #ServiceWithASmile
Learn More


Thank you for the kind words! ? At City Auto Care, we believe a friendly smile and great service can keep your wheels turning smoothly. We're here to make your ride a joy! ?? #CustomerCare #CityAutoCare
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.