business image

City Wide Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(76 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

Citywide Automotive is here for you all year long, rain or shine. We strive to provide you with the highest quality and most efficient service. We’ve been a local business since 1984 and our mission is to dispatch within the hour, so we can get you back on the road as soon as possible. We value our customers and strive for complete Citywide Automotive is here for you all year long, rain or shine. We strive to provide you with the highest quality and most efficient service. We’ve been a local business since 1984 and our mission is to dispatch within the hour, so we can get you back on the road as soon as possible. We value our customers and strive for complete customer satisfaction. Service is our number-one priority. As a customer, you can expect an experience that will maintain the highest standards of respect and integrity.

Our fleet of trucks and specialty equipment is known for being clean inside and out. We pride ourselves on being a service you can rely on when you need it most and no job is too big for us to handle. In your time of need, you’ve come to the right place!
...more

Categories
Auto Body, Auto Maintenance, Car Maintenance
Contact
(845) 603-6900

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
824 Peekskill Hollow Rd Putnam Valley, NY 10579

Affiliations

AAA - Approved Auto Repair
City Wide Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(76 Reviews)

AS
gravatar
Anders S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
10
Great Staff
Friendly and respectful staff, great dog in the office. No complaints.
Gary K. from City Wide Automotive responded on 02/09/2025 09:30 AM

We're glad to hear you had a positive experience with our team! It’s always nice to know we have friendly faces and a furry friend waiting to greet you. If our office pup could write a review, we’re pretty sure it would be five stars too. Your support means a lot to us!


KK
gravatar
Kritina K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
10
Excellent in every way!!
Always professional and knowledgeable—I’m a loyal customer!
Gary K. from City Wide Automotive responded on 01/18/2025 09:30 AM

We appreciate your loyalty and are glad to hear that you consistently have a great experience with us. It's our goal to keep things professional and knowledgeable, just like a well-tuned engine! If there’s anything more we can do to keep your automotive needs running smoothly, don’t hesitate to let us know. Your satisfaction drives us forward!


CG
gravatar
Charise G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
10
Love them!
So responsible and thorough!
Gary K. from City Wide Automotive responded on 01/04/2025 09:30 AM

It's great to hear that you found our team responsible and thorough! We strive to treat every vehicle like a member of our own family, so it's fantastic that you recognized our efforts. We're always here to help keep those tires rolling smoothly!


JG
gravatar
Jerry G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
10
I'm super satisfied with the service
City wide provides you with everything related to your car, you need to move your vehicle from one place to another they have vans, you need to do some repairs on your car they will plow it I am very satisfied with their service
Gary K. from City Wide Automotive responded on 11/29/2024 09:30 AM

We appreciate you taking the time to share your kind words. It's great to hear that our wide range of services has met your needs, whether it’s moving vehicles or fixing them up. Who knew a car service could cover such a spectrum? We’re glad you’re satisfied with our help, and we look forward to keeping your vehicle in top shape!


SS
gravatar
Sara S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
10
Citywide is the bast
The owners are the nicest guys and do amazing jobs. I've never had a complaint about citywide.
Gary K. from City Wide Automotive responded on 11/29/2024 09:30 AM

We greatly appreciate your feedback! It sounds like you’ve experienced our commitment to quality firsthand. We aim to treat every customer like a friend and provide services that would make even your car blush with pride. If you ever need anything in the future, we’ll be here, ready to impress!


LC
gravatar
Lisa C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2024
10
City wide is great!
Always willing to answer questions
Gary K. from City Wide Automotive responded on 09/27/2024 09:30 AM

We appreciate you taking a moment to share your experience! It’s like a breath of fresh air to know our team is hitting the mark when it comes to answering questions. After all, we strive to be just as open as a windshield on a sunny day. If you ever have more inquiries, don’t hesitate to bring them our way!


JK
gravatar
James K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2024
10
Great Service
CityWide is great ! Great professional and honest service.
Gary K. from City Wide Automotive responded on 09/22/2024 09:30 AM

We're glad to hear that you found our service to be both professional and honest! At City Wide Automotive, we believe in treating our customers as we would want to be treated—like royalty, but without the crown-related headaches. Your support means a lot to us, and we look forward to keeping your ride running smoothly!


TR
gravatar
Theresa R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2024
10
10 stars if it was an option!!
Professional, kind, intelligent team
Works quick and efficient
Warm greeting at the door from shop pup Sage!
Would recommend to friends and family and will be back for future car service!
Gary K. from City Wide Automotive responded on 09/22/2024 09:30 AM

We're glad to hear you had such a positive experience with our team! It sounds like Sage made quite an impression as the official door greeter – clearly, her charm is part of our secret to success. We look forward to seeing you and your car for future visits; we promise to keep the professionalism high and the efficiency even higher!


BD
gravatar
Brandon D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2024
10
Excellent
Gary, Mike and the citywide crew were excellent and fast with the service provided. Very professional. Also Sage the shop mascot is amazing
Gary K. from City Wide Automotive responded on 09/22/2024 09:30 AM

It sounds like Gary, Mike, and the rest of the City Wide Automotive crew really hit the nail on the head! We're glad you found our service speedy and professional—just like a fine-tuned engine. And who can resist the charm of Sage the mascot? He's definitely the real star around here. Your support means a lot to us!


AC
gravatar
Andrew C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2024
10
Fair efficient and experts
Trust that the work will be done right.
Gary K. from City Wide Automotive responded on 09/21/2024 09:30 AM

We appreciate your confidence in us! At City Wide Automotive, we strive to ensure that every job is completed with precision and care. It’s great to know that you trust us to get things done right – we’re all about making sure your vehicle runs smoothly, and we like to think of ourselves as the superheroes of the auto world (minus the capes, of course). Thank you for your support!


WS
gravatar
Wendy S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2024
10
Flat tire
Staff was pleasant and knowledgeable. They had my tire repaired in no time.
Gary K. from City Wide Automotive responded on 09/15/2024 09:30 AM

We're pleased to hear that our staff made your visit a pleasant one while swiftly handling your tire repair. It's always a bonus when you can drive away with both a smile and a well-functioning tire. Thank you for choosing us; we appreciate your support!


NE
gravatar
Nicholas E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2024
10
Citywide1
The process was easy and simple and the people were great and build a good relationship with there customers
Gary K. from City Wide Automotive responded on 09/06/2024 09:30 AM

We're delighted to hear that you found the process easy and enjoyable! Building strong relationships with our customers is our top priority, and it sounds like we've hit the mark with you. Here’s to more simple and great experiences together—no complicated instructions needed!


SK
gravatar
Steve K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2024
10
Great crew all around!
Professional and trustworthy shop.
Gary K. from City Wide Automotive responded on 09/03/2024 08:28 AM

We appreciate your feedback and are glad to hear you found us professional and trustworthy. It's always our goal to provide service that you can rely on. If there's anything else we can do to keep your experience positive, just let us know!


MC
gravatar
mike c.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2024
8
it was quick and efficient, fixed my car uo good
the pricing was a bit high but it wasnt so bsd
Gary K. from City Wide Automotive responded on 08/31/2024 09:30 AM

We're glad you had a good experience with us! Pricing can be a tricky thing to navigate, like trying to find the best seat at the movies while avoiding those awkward first-date vibes. We always strive to provide value for your money, so it's great to hear that, despite the cost, you felt it was worth it. Your feedback is essential in helping us continue to improve, so we appreciate you taking the time to share!


AB
gravatar
Anita B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2024
10
Great Service
Citywide has excellent service. They are extremely accommodating and very pleasant to work with.
Gary K. from City Wide Automotive responded on 08/29/2024 09:30 AM

We’re glad to hear that you had a fantastic experience with us! At City Wide Automotive, we always aim to be as accommodating as a well-fitted seatbelt. It’s great to know our team made the process pleasant for you. If only we could service your coffee next time too—now that would be a bonus! We appreciate your kind words and look forward to being at your service again.


Displaying Review 1 - 15 of 76 in total
Offers and Posts
Thanks for the fantastic review! We're thrilled our staff and our furry office mate made your visit enjoyable. 🐶 Your support keeps us revved up! 🚗✨ #CityWideAutomotive #PawsitiveVibes
Learn More

We're revved up to hear you're a loyal customer! ?? Our team works hard to keep things professional and top-notch. Thanks for trusting us with your ride! We're here to keep you cruising smoothly. ? #CityWideAutomotive #CustomerAppreciation
Learn More

We appreciate the shout-out for our responsibility and thoroughness! ?✨ We believe in treating every vehicle like it's our own—only with fewer snacks in the cup holders! Thanks for trusting us with your ride! #CityWideAutomotive #AutoBodyPros
Learn More

Thanks for the glowing review! ?✨ We’re thrilled to be your one-stop-shop for all things automotive—vans, repairs, and everything in between. Your satisfaction drives us! Keep rolling with us! #CityWideAutomotive #CarCareExperts
Learn More

We appreciate the kind words! ? Our team loves making sure your ride is in top shape—no complaints allowed! ?✨ Stop by anytime; we're always here to lend a helping hand. #NiceGuysFinishFirst #CityWideAuto
Learn More

We're here to answer your questions faster than your car can say "vroom!" ?? Thank you for trusting City Wide Automotive! Your curiosity drives us to provide the best service possible! ?✨ #CustomerCare #CityWideAuto
Learn More

We’re revved up to hear you think City Wide Automotive is "great"! ?✨ Honesty and professionalism are our fuel. Thank you for the kind words! Keep cruising with us! #CityWideAutomotive #HonestService
Learn More

Thanks for the pawsitively amazing review! ? We're thrilled our team impressed you with their expertise and speed! Plus, Sage loves welcoming our favorite customers! Can't wait to see you again—furry friends included! ?✨ #CityWideAutomotive #CustomerLove
Learn More

? Big shoutout to our awesome team and our beloved mascot, Sage! ? We're thrilled you enjoyed our speedy and professional service. We're here to keep you rolling—in style! Thanks for the love! ❤️ #CityWideAutomotive #CustomerAppreciation
Learn More

? We're thrilled to hear you trust us to get the job done right! At City Wide Automotive, we take pride in our work, and we promise to always keep your ride in top shape. ?✨ Your confidence fuels our passion! #TrustInUs #CityWideAuto
Learn More

We're thrilled to hear that our team hit the road running with your tire repair! ?? Pleasant and knowledgeable service is our drive! Thanks for the great feedback. We’ll always keep your wheels turning! #CityWideAutomotive #TireRepairKings ?️✨
Learn More

We're thrilled to hear our easy-peasy process made your day! ?️ Building good relationships is our favorite part of the job. Thank you for trusting us with your automotive needs! ?? #CustomerCare #CityWideAutomotive
Learn More

Thank you for the stellar review! ? We promise to keep your vehicle as happy as a kid in a candy store! ?? Your trust means the world to us! #CityWideAutomotive #TrustworthyService
Learn More

Thanks for the honest feedback! Sometimes you need to pay a little extra for quality ??. We're glad you found it worth it! Rest assured, we always strive for the best. See you on your next visit! #QualityService #CityWideAutomotive
Learn More

We're thrilled to hear you enjoyed our service! ? At City Wide Automotive, we’re always here to keep things smooth and pleasant—just like your ride! ?✨ Thanks for trusting us with your wheels! #CustomerAppreciation #CityWideAutomotive
Learn More

Thanks for the tire-riffic review! ? We're thrilled to hear Alberto, Dave Jr, and Dave III hit the mark! Your wheels are in safe hands with us, always ready to roll! ?? #CityWideAutomotive #BestTeamEver
Learn More

Thank you for the fantastic review! ?✨ We aim to keep things honest and chatty—just like a good mechanic and their favorite customer. Your recommendation means the world to us! ? #CityWideAutomotive #HonestWork
Learn More

We're blushing! ? Thank you for the kind words! We're thrilled to be your go-to team—Honesty and reliability are our kind of fuel! ?? We look forward to keeping you on the road! #CityWideAutomotive #CustomerLove
Learn More

We’re revved up to hear about your fantastic experience! ?? Thanks for trusting us with your ride and for spreading the word. We're here to keep you informed and on the road! ?️ #CityWideAutomotive #TrustThePros
Learn More

Thanks Tim! ? We're glad you had a great experience with us! #CityWideAutomotive #PutnamValley
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.