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Claremont Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(381 Reviews)
Write a Review

Score Details

5 stars
78%
4 stars
14%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
8
Total ReScores™
4.6
ReScore™ Average

Business Details

About

Claremont Hyundai is located just off the 10 in Claremont, CA. Call us today to schedule an appointment with our fully-equipped Service Department. All of our service technicians are OEM certified and highly skilled! Claremont Hyundai is located just off the 10 in Claremont, CA. Call us today to schedule an appointment with our fully-equipped Service Department. All of our service technicians are OEM certified and highly skilled!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(909) 906-7094
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
508 Auto Center Drive Claremont, CA 91711
Get Directions
Claremont Hyundai's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(381 Reviews)
Write a Review
Recent Reviews
LM
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Lori M.
Upland, CA
Hyundai Elantra Gt
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/26/2019
verified customerVerified Customer
Category: Service
Bad repair
Went in for an air filter change now the car is making a loud noise
Not Recommended
MICHAEL C. from Claremont Hyundai responded on 02/27/2019 08:50 AM

Lori, we spoke this am. Coming to Glendora we will correct the issue.. 
Thank you. Mike C. 

Verified Customer
Covina, CA
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
verified customerVerified Customer
Category: Service
Great service!
The service attendant was very attentive and they finished rather quickly!
Recommended
PD
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Patricia D.
Claremont, CA
Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2019
verified customerVerified Customer
Category: Service
Patricia DePauw owner of 2017 Santa Fe Sport
My service manager, Mike, couldn't have been more helpful. He paid close attention to my concerns/questions and made sure to address each one. While I was in the waiting room, he came in periodically to make sure that I knew how everything was progressing, although I was only in for a routine maintenance and an update on one of the systems.

I have owned my car for three years and never had any problems with it. I absolutely love my car and have become a Hyundai fan. The Claremont facility is new and much closer than the dealership where I bought my car. I don't go often; but when I do, it is not a stressful experience and everyone that has worked with me has been really nice and I think Mike is a real asset to their staff.
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/25/2019 11:21 AM

Patricia, Thank you so much for the great survey. 
It was a pleasure to take care of you. 
Really nice to ghet know you a bit. 
Mike Carter

Verified Customer
Pomona, CA
Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2019
verified customerVerified Customer
Category: Service
Service
Great experience
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/25/2019 11:20 AM

Thank you so much for the great survey. 
It was a pleasure to take care of you. 
Mike Carter

MS
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Mark S.
Montclair, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2019
verified customerVerified Customer
Category: Service
No long wait
Service guy was very nice
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/22/2019 10:44 AM

Mark, thank you for the great survey, and the kind words. 

Verified Customer
Fontana, CA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2019
verified customerVerified Customer
Category: Service
Customer service
Manager in service is outstanding
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/22/2019 07:51 AM

Thank you for the very kind survey. 
We appreciate the Business, and value you as a Client. 
Thank you 
Mike Carter

RC
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Ruben C.
Montclair, CA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
verified customerVerified Customer
Category: Service
Oil change
Went in for oil change for my first time at dealer. Service employees were very nice. A recall was found on my car and taken care of. I was there for about 40 min including oil change. Excellent service!
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/18/2019 04:09 PM

Ruben, I thank you for the great bsurvey. 
We appreciate your bussiness. 
warm regards Mike C. 

JC
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janet c.
Van Nuys, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2019
Service was fast !
I TOOK MY CAR IN FOR TIRE PRESSURE AND THE TECHNICIAN RAFAEL MARKED DOWN WHERE I HAD A NAIL AND TOLD ME THEY DONT PATCH THERE AND REFFERED ME THE THE NEAREST TIRE SHOP ! GREAT GUY HE ALSO NOTICED ALL MY OTHER TIRES WHERE OVER INFLATED AND GAVE ME TIPS TO HOW MUCH AIR I SHOULD INFLATE THEM TO FOR FACTORY SPECS ! I WILL
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/13/2019 02:28 PM

Janet is was a Pleasuere to serve you. Hope all came out well on the tire. 
We appreciate your Business. 
Warm 
Regards, 
Mike carter

AF
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Ava F.
Rancho Cucamonga, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
verified customerVerified Customer
Category: Service
Customer Enrichment Service by Mike Carter
Upon arriving at the service dept at Clarmont Hyundai I was greeted by a gentleman named Mike Carter who knows all about providing "outstanding" customer service. He was a no nonsense guy that got me in and out within 20 minutes!! My dad, brothers and husband couldn't believe it but it's true!!
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/12/2019 12:28 PM

Ava, you are very kind to give me this compliment. 
It was my pleasure to serve you. And we truly appreciate your Bisiness. 
Warm Regards Mike Carter

Verified Customer
Claremont, CA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2019
verified customerVerified Customer
Category: Service
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Recommended
MICHAEL C. from Claremont Hyundai responded on 02/12/2019 07:22 AM

Thank you so very much for the great survey. 
We truly appreciate all the business you bring us.. 
warm regards 
Mike Carter

Verified Customer
La Verne, CA
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2019
verified customerVerified Customer
Category: Service
Thank you
Claremont Hyundai Service department is always kind, helpful, and explains the details! I love have a Hyundai dealer close to home.
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/11/2019 08:32 AM

Thank you very Much, Iwe truly appreciate your Business. 
Thank you for the great survey. 
Warm regards 

Mike Carter

Verified Customer
Rancho Cucamonga, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2019
verified customerVerified Customer
Category: Service
Prompt and efficient
I was very satisfied, particularly because I did not need to wait more than a couple of minutes to get attention despite the fact that I did not have an appointment.
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/11/2019 08:01 AM

Thank you so much for the kind review. 
We appreciate your continued business. 
Thank you 
Mike Carter

CE
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Christina E.
Pomona, CA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
verified customerVerified Customer
Category: Service
Honesty
They get the job done! Great service!
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/08/2019 10:46 AM

Christina, thank you so much for the great review. 
We truly appreciate you business. 
Warm regards 
Mike Carter

Verified Customer
Altadena, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
verified customerVerified Customer
Category: Service
This dealer ship is great because it has quick services. Sorry to hear it maybe closing.
I was happy when I heard that there was a dealership in Claremont and that they are open on Saturday. so, I was sad to hear they maybe closing their door and that Saturday appointment are no longer happing.

But it was great to have meet the services staff and to have had my car repair there.
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/08/2019 07:46 AM

Thank you for the Great survey. 
WE truly appreciate you business. 
Warm Regards
Mike carter

TA
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Tatiana A.
Pomona, CA
Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/05/2019
verified customerVerified Customer
Category: Service
Serves
Went in for and oil chang a mind a tire rotation and that was done wonderful and fast. But I also ask if they can check the windshield wipe since one will skip and not wip at all. Got the car back and wiper doesn’t skip as much as it did and when it does wip it look as if something in the glass an make it hard to see especially if it raining
Recommended
MICHAEL C. from Claremont Hyundai responded on 02/06/2019 08:12 AM

Tatiana, we would love the chance to revisit the wipers, our desire it to have you completely satisfied with you Vehicle. 
Wipers are abig deal, as we spoke come by and we will take cre of the issue. 
warm regards,
Mike carter, 

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