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Classic Coach Works

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(30 Reviews)
66
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
66
Net Promoter Score ®

Business Details

About

About Classic Coach Works
Classic Coach Works is a family owned and operated business, started in 1977. Our goal is to ensure you get where you need to go in the years to come with a reliable vehicle. We provide the products and services you need to keep your car, light truck, or SUV dependable. Whether it’s installing replacement tires
About Classic Coach Works
Classic Coach Works is a family owned and operated business, started in 1977. Our goal is to ensure you get where you need to go in the years to come with a reliable vehicle. We provide the products and services you need to keep your car, light truck, or SUV dependable. Whether it’s installing replacement tires or providing mechanical services, you can count on quality workmanship and fair prices at our local service center.

Don't wait- stop by our shop today for some of the best towing, auto body, and automotive services around! We also sell used cars. Our mission is to help your life, and your vehicle, run more smoothly. Stop by our shop today and see how much Classic Coach Works can help you.
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Categories
Auto Repair, Auto Maintenance, Collision Repair
Contact
(203) 264-4096

Business Hours

Mon
9:00 AM - 4:30 PM
Tue
9:00 AM - 4:30 PM
Wed
9:00 AM - 4:30 PM
Thu
9:00 AM - 4:30 PM
Fri
9:00 AM - 4:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1319 Southford Rd Southbury, CT 06488
Classic Coach Works' Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(30 Reviews)

CS
CAREY S.
Sandy Hook, CT
GMC Terrain SLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Knowledgeable and Trustworthy
They didn’t try to upsell me, they informed me what needed to be done and what looked like it might need attention in the near or distant future. Henry was great! Thank you all at Classic Coach Works

HN
HEATHER N.
MONROE, CT
Subaru Legacy 2.5i Premium
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
10
Car repair
I had a good interaction with several staff members.
The technician gave a straightforward explanation of my car’s problem and my repair work was done on a timely basis.

JJ
JORGE J.
Southbury, CT
Honda Accord EX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2025
verified customerVerified Customer
9
Prompt service
Always dependable

VD
VICTORIA D.
Southbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
9
Thank you
I was absolutely blown away with how informative this company is and also how compassionate they are. As a small business they put their customers first. Very much recommend them

CJ
CANDACE J.
Southbury, CT
Chrysler Town and Country Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Someone you can trust when your new to the area
Thank you AAA for having my back in knowing reliable service pro. We had just moved to Connecticut from Arizona six months previously and did not have any more than positive experiences In the auto repair department. We have already had an oil In unpleasing repercussions. Thank you for being a trusted Resource.

JL
John L.
Oxford, CT
Toyota Tacoma TRD Off-Road
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2024
verified customerVerified Customer
10
Knock sensor
Andy and the rest of the team knew their stuff. The truck works perfectly now and they got it repaired within 3 days vs the 3 weeks the first garage I brought it to and couldn't fix it.

EP
EMILIO P.
Oxford, CT
Chevrolet Camaro LT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
9
Good
Helped in an emergency

LM
LOUISE M.
Southbury, CT
Honda Civic Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2024
verified customerVerified Customer
10
Excellent Service
These folks are honest and efficient. A family owned business, they take care of their clients. As a single retired person in a town with no taxis, the fact that they would pick me up to get my car is huge.

MM
MARY M.
Danbury, CT
Honda Accord EX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2024
verified customerVerified Customer
10
Very fast and great with service
I don’t live in Southbury but my car broke down and my son-in-law got a tow truck the guy was so nice to my daughter and son-in-law and had it towed classic coach he said that somebody would call me on Monday morning as soon as they opened I got the call telling me what was wrong ,how long it will take to fix it , and how much it’s going to cost just like he said it was done with
No extra cost, they are true to their word thank you all from the start to finish you guys are the best team to have

RS
ROBERT S.
Southbury, CT
Mercury Grand Marquis LS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2024
verified customerVerified Customer
10
New power steering pump and tires
Classic Coach services all my vehicles and work is always timely, done right the first time and at a fair cost. This is my kids car so safety is important and I just the work at Classic Coach.

ML
MARK L.
Southbury, CT
Nissan Murano S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2024
verified customerVerified Customer
8
Excellent communication from the shop
Once classic had their hands on it, everything went smoothly. Not a fan of AAA drop down menu approach to initiate a service call.

TD
Thomas D.
Southbury, CT
Toyota Camry XLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2024
verified customerVerified Customer
8
Quality Work and Nice People
Consumer auto body is good at communicating and letting the client know the status of their repairs and responding to your inquiries. Work seems to be dependable as well.

TM
TRACY M.
Oxford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2024
verified customerVerified Customer
10
Thermostat issue
My car was experiencing issues with the heat. I knew by what was happening that it had to be the thermostat after they carefully went over my car. It ended up being the thermostat housing which they promptly got the part for and replaced it. No I’ve got plenty of heat for the rest of this winter. I would highly recommend Classic Coach Works.

RM
RAYMOND M.
Southbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
verified customerVerified Customer
10
Nice people
They are responsive and nice people

LP
LARRY P.
Southbury, CT
Mazda 6 Grand Touring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2024
verified customerVerified Customer
10
Car won’t start
The tow truck came within 15 minutes which I couldn’t believe. He took out his charging unit out because my car was facing into the garage. I knew it wasn’t going to take long. Boy was I wrong the car wouldn’t start. The driver said maybe my charging unit was low. So you went back to his truck battery to charge it up. He went back to the truck many times. But no luck. He said you probably have a bad cell in your battery draining my charging unit. He called his office to check if they had the correct battery for my car. My luck they didn’t but he said you could get one today or first thing in the morning. I only wanted the best interstate battery they could get. The driver keep me in the loop all the time. He said he would tow me back to the shop and said they would call me when it was ready. I said that would be great but I have know way to get my car. He said no problem we will come and get you when it’s ready. I MUST TELL YOU THE TRUCK DRIVE WAS. THE BEST. HE SHOULD GET A RAISE. I HAD MY OWN BUSINESS FOR OVER 40 YEARS THAT IS WHAT I WOULD HAVE DONE.
Be Well
Larry Prockter

Displaying Review 1 - 15 of 30 in total
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