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Classic German Motors

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,015 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
95
Net Promoter Score ®

Business Details

About

Fine European motorcars are built to very high standards of quality and detail. At Classic German Motors, we work hard to apply these same high standards to the servicing and repairing of your automobile. ​

We provide complete service and repair on new and old Audi, BMW, Mercedes-Benz, VW, Volvo, and Mini automobiles, including factory
Fine European motorcars are built to very high standards of quality and detail. At Classic German Motors, we work hard to apply these same high standards to the servicing and repairing of your automobile. ​

We provide complete service and repair on new and old Audi, BMW, Mercedes-Benz, VW, Volvo, and Mini automobiles, including factory maintenance and inspection services while the cars are still under warranty.

Services:
Oil services​
Brake repair
Tires
State of the art 4-wheel alignment
​Steering and suspension
​Emissions systems (check engine light)
Engine diagnosis and repair
​Diesel engines
Exhaust systems
Electrical and electronics
Climate controls (A/C and HVAC)
Pre-purchase inspection
Information and communication
Fuel systems maintenance and inspection services
Starting, battery and charging systems
Electric vehicles and hybrids
Body and accessories
​Lighting, SRS, sound systems, navigation, drive assist (ADAS)
...more

Categories
Auto Maintenance, European Auto Repair, Car Maintenance
Contact
(626) 577-2240

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1818 E Walnut St Pasadena, CA 91107-3539
Classic German Motors' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,015 Reviews)

LR
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LYNN R.
Pasadena, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
MINI MOM
Yes! John and Steve have been caring for my Mini for about ten years. They inspect my car and advise me of issues that should be taken care of before it becomes a big problem and certainly a lot less expensive than going to the car dealer.

I’ve never had a car for so long and I intend to keep it as long as Steve and John keep it safe and fun to drive.

RH
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RANDALL H.
Altadena, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Always great service.
Our Volvo stopped in the middle of an intersection. We towed it to classic German motors. They said it would take three days before they could get to it but in two days they fixed it and it works perfectly now. Both John and Steve are professional, friendly and competent. They’ve serviced our Mercedes and Volvos for over 20 years.

SS
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SIMEON R S.
Montrose, CA
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
‘94 E320 Cabriolet Repair.
All of the reviews I read were spot on. The team is organized, professional, knowledgeable and thorough. My “mini-classic” was repaired quickly and to my satisfaction. John is a fantastic “front man”.

CGM is now my go-to Mercedes repair shop.

EB
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ERIN B.
San Marino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Personalized service
High quality experience with personalized service, timely updates, and reliable pricing.

HT
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HUGO T.
Pasadena, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
I was very pleased with the service quality and treatment by John.
I brought my GLK350 in to deal with engine light and weak battery. They replaced the battery, ran computer diagnostics and checked vehicle thoroughly since it was the first time I had brought it in. They also replaced a wiper arm and a window switch. Every now works as it should. They are very professional.

DM
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DANNY M.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
0
Excellent work
Excellent work very reasonable pricing save money by going there

BE
BRETT E.
Pasadena, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Great & honest mechanics
I’ve been bringing my vehicles to Classic German Motors for over 15 years. I”m never disappointed in their service. Keep up the good work.

LC
Louise C.
San Marino, CA
Mercedes-Benz C250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Louise said they are honest and wonderful people.
Recommended

SF
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STEVE F.
Pasadena, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
A real gem!
This was my first trip to Classic German Motors and I was only sorry that it took me so long to get there. John was and still is a lovely person to work with. He diagnosed my car and fixed it quickly. I’m so happy to have found a great mechanic.

MO
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MELISSA O.
Santa Barbara, CA
Mercedes-Benz E450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Professional Mechanics
Classic German Motors always does a great job tuning my car. Easy appointments allows me to drop off and pick up 1-2 hours later. Not to mention John and Steve are very professional and have fair prices!

MS
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MELISSA S.
Pasadena, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Always straight ahead
Won't pile on stuff you don't need but will do what's necessary well and at a fair price.

MD
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MARIA D.
Pasadena, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Professional, honest and friendly
Thank you for servicing all the needs on my Mercedes metris. Communication is very clear and friendly. The quality and ease in service is appreciated.

LB
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LOUIS B.
Sierra Madre, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/15/2025
verified customerVerified Customer
0
Shop is seriously lacking in knowledgeable diagnosis service technicians.
For straight fluid changes and nut and bolt part swaps your shop is adequate as a service station. For in depth diagnosis, not involving codes and computers, your shop is seriously lacking in knowledgeable diagnosis service technicians.
Examples:
It was me who had to show John a method of how to get into the inaccessible trunk.
John giving me egregious advice that the key fob must be completely away from the car when using the metal key to open the trunk.  
From the $5000+ work you had done on my left door and trans, the only item working properly from those works is the in-door speaker.
Last service in January :
18 hours shop time the only thing done was a part trade,1 hour, one bolt job.
For all that time a TOTAL GUESS was made that one part was the suspect cause of all door/trunk issues-
Not least, No car wash, A metal $75 flashlight was taken from inside my car on 1st visit.

Finally, yet importantly, It was too much trouble for Steve to say "Thank You" after I paid my $500+ bill.

Will not be returning to your shop.....



 

LH
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LINDA H.
Sierra Madre, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
The best experience always
Great service always including a ride from Ben and consultation with John. I very much trust them with my 2014 MBZ

DA
Donald A.
Pasadena, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Donald said they have always been great.
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