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Cle Elum Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(276 Reviews)
95
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Cle Elum , WA, you’ve found us. Here at Cle Elum Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Cle Elum car service you can rely on, so your satisfaction is our top priority each and every day. Our professional automotive service offers you years of If you’re looking for auto repair in Cle Elum , WA, you’ve found us. Here at Cle Elum Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Cle Elum car service you can rely on, so your satisfaction is our top priority each and every day. Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Cle Elum , we are totally confident that Cle Elum Automotive is the best option in town! ...more

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(509) 674-2824

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
214 W Railroad Street Cle Elum , WA 98922
Cle Elum Automotive 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(276 Reviews)

MH
MAE H.
Port Orchard, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Helpful services!
My radiator blew and I took truck in to diagnose and repair. I had been here last year with another issue and they were very helpful. They were able to get parts and repair in a couple days.
Your Trusted Staff C. from Cle Elum Automotive responded on 03/27/2025 09:33 AM

We're glad to hear that we could get your truck back on the road swiftly, especially after its dramatic radiator performance. It's great to know you felt taken care of during your previous visit as well. If your truck has any more surprise performances, you know where to find us! Your continued trust means a lot to our team. Safe travels!


CL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Car repair
Always very friendly and helpful.
Your Trusted Staff C. from Cle Elum Automotive responded on 03/26/2025 09:33 AM

We appreciate the shout-out for our friendly and helpful staff! It seems they must have a secret stash of hospitality tips. If there’s anything else we can assist you with, just let us know—we're here to help with a smile!


DH
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Doug H.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Good communication and reasonable price.
Definitely will be my go to place.
Your Trusted Staff C. from Cle Elum Automotive responded on 03/17/2025 09:33 AM

We're glad to hear you've found your go-to place for automotive needs! It's always nice to know we're top of your list—just remember, we can't promise to take care of your car's love life, but we can definitely keep it running smoothly. Looking forward to serving you again!


DH
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Doug H.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Good communication and reasonable price.
Definitely will be my go to place.
Your Trusted Staff C. from Cle Elum Automotive responded on 03/17/2025 09:33 AM

We're glad to hear that our place will be your go-to! It’s like finding the perfect spot for coffee—the one you can always count on for a pick-me-up. We appreciate your business and look forward to serving you again whenever you need us!


RF
RICK F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Quick and honest
They took me in as a walk in. It is better to book an appointment but I had an emergency. Fair price, no gouging. Makes sense to do support local businesses when they care about their community and customers.
Your Trusted Staff C. from Cle Elum Automotive responded on 03/09/2025 10:33 AM

We appreciate you taking the time to share your experience with us. It’s good to know we could step in during your emergency – we like to think of ourselves as the automotive superheroes of Cle Elum. Supporting local businesses is always a win-win, and we strive to keep our pricing fair, so you're right on track there. If you ever find yourself cruising through another unexpected situation, we’ll be ready to help out!


TC
TIFFANY C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Keeping our ‘03 suv going strong
Recently had quite a bit of work (brakes, timing belt, replaced headlights) done on our suv. Cle Elum Automotive was great. Prices are competitive and they complete work in the time frame they promise. Jeff and Brian there are great as I’m sure is the garage staff. Thank you for being in Cle Elum.
Your Trusted Staff C. from Cle Elum Automotive responded on 03/06/2025 09:33 AM

We're glad to hear that your SUV got the VIP treatment with us! It sounds like we tackled quite the to-do list, from brakes to those ever-elusive headlights. Jeff and Brian are indeed lucky to have such great customers, and we appreciate your shout-out to our staff. Competitive prices and timely service—you could say we're all about getting you back on the road without the wait! Thanks for choosing Cle Elum Automotive; we’re happy to serve you right here in Cle Elum.


RB
ROCKY B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Service
Outstanding in professional service. I’ve used them for several years now, and I’ve always been extremely happy with the service. Thank you Cle Elum auto
Your Trusted Staff C. from Cle Elum Automotive responded on 02/28/2025 09:33 AM

We really appreciate your loyalty and consistency over the years. It’s great to hear that our service has been a positive part of your automotive journey. We promise to keep the outstanding service rolling—after all, cars might need a tune-up, but we're out to keep satisfaction at full throttle! Your support means a lot to us.


BT
BRIAN T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Oil leak repair
Very pleased with the service. They were able to fix a problem caused by faulty repairs from a different repair shop. I will be taking my vehicles to them again in the future.
Your Trusted Staff C. from Cle Elum Automotive responded on 02/27/2025 09:33 AM

We're glad to hear that you had a positive experience with us! It’s always a bit troubling when other repair shops leave us scratching our heads, but we're happy we could bring some clarity back into your vehicle's life. We look forward to being your go-to spot for any future automotive adventures. Safe travels ahead!


DA
DENNIS A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Good and fast
Great. No B's in and out.
Your Trusted Staff C. from Cle Elum Automotive responded on 02/26/2025 09:33 AM

We're glad to hear you had a smooth experience with us! We believe getting your vehicle taken care of shouldn't feel like a treasure hunt – no B's, just A's all the way! Your support means a lot, and we appreciate your business.


BM
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BRIAN M.
Cle Elum, WA
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Quick diagnosis and replacement of alternator.
My truck was in and out same day even though they were super busy. Glad they are in our small town for servicing.
Your Trusted Staff C. from Cle Elum Automotive responded on 02/26/2025 09:33 AM

We appreciate your feedback! It's fantastic to hear that we were able to get your truck in and out on the same day, even with our busy schedule. We're glad to be an option for service right here in town. Whether it’s a quick fix or something a bit more involved, we're always ready to roll up our sleeves and help out. After all, what's a small town without some reliable wheels?


TS
TREVOR S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Quick and good work
Cle Elum Automotive got me in quickly and performed the repairs correctly and when they said they would.
Your Trusted Staff C. from Cle Elum Automotive responded on 02/24/2025 09:32 AM

We're glad to hear that you had a smooth experience with us! Getting you in quickly and ensuring the repairs are done right is our bread and butter. We aim to keep our promises, just like you keep a good playlist going during a long drive. If you need any more assistance, just let us know!


ZR
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ZACH R.
Cle Elum, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Fast / Fair / Honest
Jeff and crew were great to work with. My vehicle was in the shop and done within two days of dropping it off. They took the time to explain the cost breakdown and the issue with the vehicle in detail and offered to showed me the old parts. They have earned my business!
Your Trusted Staff C. from Cle Elum Automotive responded on 02/22/2025 09:33 AM

We're glad to hear that our team made your experience a positive one. It sounds like Jeff and the crew really hit the nail on the head, or should we say, tightened the bolts just right! We take pride in our communication and transparency, and it’s fantastic to know that you appreciated the detailed breakdown and the chance to see the old parts. Here’s to keeping your vehicle running smoothly in the future!


BS
BRIANNA S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Always great service
I always feel very confident in the workmanship I am going to get from Cle Elum Automotive. They take their jobs seriously. Recently they redid my breaks and it drives so smooth as if brand new. Thank you!
Your Trusted Staff C. from Cle Elum Automotive responded on 02/22/2025 09:33 AM

We appreciate your confidence in our workmanship! It's always gratifying to hear that we hit the brakes—quite literally—in providing smooth service. If only all car issues could be resolved as easily as riding a bike! We're glad you're enjoying that brand new feel. Here's to many more smooth drives ahead!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
7
Satisfied customer
Good service, on time, reasonable price. Can't ask for more than that
Your Trusted Staff C. from Cle Elum Automotive responded on 02/19/2025 09:34 AM

We appreciate you taking the time to share your experience! It’s great to hear that our service hit the mark—on time and reasonably priced, just like a perfectly brewed cup of coffee. Your satisfaction means a lot to us, and we’re here whenever you need us again!


CN
CARL N.
Ford F-350 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
On time and at a great price
Awesome people, great service. Will definitely come back and refer them to others
Your Trusted Staff C. from Cle Elum Automotive responded on 02/15/2025 09:33 AM

We’re glad to hear that you had a great experience with us! Our team always aims to provide top-notch service without losing the fun in the process. Customers like you make our day, and we appreciate the referrals—just think of us as the friendly neighborhood mechanics, ready to save the day! We're here whenever you're ready for another automotive adventure.


Displaying Review 1 - 15 of 276 in total
Service Coupons and Posts

Thanks for the kind words! 🚗✨ We love rolling up our sleeves and tackling unexpected repairs, even on busy weekends. Your ride deserves the best, and we're here to help! #CleElumAutomotive #CustomerAppreciation
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Thank you for the shoutout! ? We strive for quality without breaking the bank. After all, your car deserves TLC without denting your wallet! ?? Keep rolling with us! #CleElumAutomotive #QualityService
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We're thrilled to hear about your experience with us! ?? Our team loves shifting gears to help get you back on the road quickly. Thanks for trusting Cle Elum Automotive! Your ride is always in good hands here! ? #CleElumAutomotive #CustomerCare
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We love keeping those classic rides in tip-top shape! ?? Thanks for trusting us with your old crew cab—we promise to keep the good times rolling. Here's to many more miles ahead! ? #CleElumAutomotive #ClassicCars
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Thanks for the love! We're dedicated to keeping our customers rolling with a friendly smile. ?? We appreciate your trust and aren’t just here to fix cars – we’re here to make friends! #CleElumAutomotive #CustomerCare
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Hey there, Mark! ? We’re thrilled you’re back on the road in no time! Thanks for the ⭐⭐⭐⭐⭐ review! #CustomerSatisfaction #AutoCare ?️
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Hey there! Thanks for the 5-star review! We're thrilled to have helped you get back on the road. ? Our team appreciates your kind words! #HappyCustomers #AutoRepair
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? Thanks for the glowing review, Shawn! ? We're thrilled to provide quick and confident vehicle inspections. We aim to keep it friendly and neighborly! #CustomerAppreciation #CleElumAutomotive
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Thanks for the 5-star review, Lynn! ? We're thrilled to hear that you had a positive experience with our courteous and competent staff. Surprise problems are never fun, but we're glad we could handle it for you. #CustomerSatisfaction #AutoCare
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Thank you for the 5-star review! We're thrilled to hear that you had a great experience with our team. It's our mission to provide excellent customer service and top-notch workmanship. We appreciate your trust in us! ?? #CustomerSatisfaction #AutoCare
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Thanks for the 5-star review! We're thrilled to hear you found us easy to work with and were happy with the job done. ?? #GreatCustomers #AutoMaintenance
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? Thank you for your kind words! We're thrilled to have helped you with your issue and provided a reasonable solution. We can't wait to serve you again! ? #CustomerAppreciation #FiveStarReview #CleElumAutomotive
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Thanks for the great review, Kevin! ? We appreciate your trust in us and are glad you’re happy with the work we do. ? #familyowned #CleElum #automotive
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Thanks for the great review, Will! We're so glad you had a positive experience at Cle Elum Automotive. ? #happycustomer #cleelum #autorepair
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Thanks for the great review, Kirsten! ? We're glad we could help you out. #CleElum #Automotive #CustomerService
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?Brian was a ?! He fixed our prob quickly & was a pleasure to work with. #CleElum #Professional #Timely
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Thanks for the kind words, Debra! We're so glad you trust us with your repairs. ? We appreciate your loyalty and will continue to provide honest service. #CleElum #Automotive #Trust
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