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Coconut Creek Genesis

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(162 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
16
Total ReScores
4.9
ReScore Average
83
Net Promoter Score ®

Business Details

Contact
(954) 283-1002
No Business Hours Provided

Business Hours

* No Time Zone Provided
4960 N. State Road 7 Coconut Creek, FL 33073
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(162 Reviews)

RB
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Roberta B.
Delray Beach, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/23/2024
0
Category: Sales
Horrible customer service
I spent over 8 hrs in two days my sales person was too busy help other customers instead of showing me my new car. He sent me out with no insurance my agent could not believe. He never told me he registered my car he never put mats nor showed me how to use the systems in the car. We rode out with heated seats on clock on regular time had no ide if lights were on auto knew nothing. I called back twice to say we were coming in to learn the car he never even called back run don’t walk to another dealership they are awful

AJ
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Azalia J.
Delray Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2023
9
Category: Sales
Sales Great!!
Josean Puleo made our buying experience very easy and simple very knowledgeable, friendly, and always available for us!! Every single question was on target, the best he is honest, and made the process much easier, ask him when you visit you will see the difference.

CA
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Carol A.
Boca Raton, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/16/2022
0
Category: Sales
Disappointed
Leased my 3rd Genesis. This was the first time at this dealer and the last. The finance manager was a rude and disrespectful man. As a woman, I will never go back to this place, I will spend my money somewhere else.

LF
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Laura F.
Boca Raton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
verified customerVerified Customer
10
Category: Sales
Excellent!!!!
Coconut Creek Genesis and Kyle made my buying experience quick and easy. And I absolutely love my new GV70!!!
JOHN K. from Coconut Creek Genesis responded on 02/21/2022 03:32 PM

Thank you for the 5 star review.


RN
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Randell N.
Fairfield, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
verified customerVerified Customer
10
Category: Sales
Best car buying experience ever
Coconut Creek Genesis and Patrick Amoriello have truly transformed the car buying experience from one of anxiety and doubt to one of partnership and trust. I have purchased three Genesis' from Coconut Creek and Patrick and I live in Connecticut.
JOHN K. from Coconut Creek Genesis responded on 02/18/2022 10:04 AM

Thank You for the 5 star review.


JW
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Jason W.
Pompano Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
verified customerVerified Customer
10
Category: Sales
G70 purchase Feb 2022
Excellent customer service from Ethan Abir. Explained all the functions of the car, G70, and followed up to see if I had any questions the next day. He was instrumental in my decision to purchase the vehicle . So much so, my father bought a G80 from him the next day.
JOHN K. from Coconut Creek Genesis responded on 02/16/2022 03:52 AM

Thank You for the 5 star review.


MM
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Maxx M.
Pompano Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
verified customerVerified Customer
10
Category: Sales
Edeline from Coconut Creek is the BEST!
Edeline was an absolute blast and pleasure to work with. Lived doing business with her and she is straightforward and honest. Recommend her to everyone I know looking for a car!
JOHN K. from Coconut Creek Genesis responded on 02/11/2022 07:46 PM

Thank You for the 5 star review.


WO
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William O.
Fort Lauderdale, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
verified customerVerified Customer
10
Category: Sales
Great
N/A
JOHN K. from Coconut Creek Genesis responded on 02/07/2022 11:26 AM

Thank You for the 5 star review.


MG
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Morton G.
West Palm Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
verified customerVerified Customer
10
Category: Sales
Our experience was professional, knowledgeable and respectful.
Sorryu, but it's the best I can do
JOHN K. from Coconut Creek Genesis responded on 01/22/2022 11:59 AM

Thank You for the 5 star review.


BI
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Bowman I.
Port Saint Lucie, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2022
verified customerVerified Customer
9
Category: Sales
I Got a GV70 and I Love it.
A good overall experience.
I sat down with Benjamin not thinking I was going home with a new GV70.
An hour or two later I’ve exchanged my old car keys for new ones and I smile all the way home.
JOHN K. from Coconut Creek Genesis responded on 01/06/2022 05:09 AM

Thank you for the 4 star Review. We would like to follow up with you in the next few days.


MH
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Mark H.
Pompano Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2022
verified customerVerified Customer
10
Category: Sales
I love my GV80
I never thought I could afford this kind of luxury, versatility and function in an SUV.
Thank you Coconut Creek Genesis.
JOHN K. from Coconut Creek Genesis responded on 01/02/2022 05:10 AM

Thank you for the 5 star review.


IA
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Itzhak A.
Boca Raton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
verified customerVerified Customer
10
Category: Sales
Excellent experience
Nice people to work with very Fair very knowledgeable thank you
JOHN K. from Coconut Creek Genesis responded on 12/29/2021 04:58 AM

Thank You for the 5 star review.


DD
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Deborah D.
Pompano Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customerVerified Customer
10
Category: Sales
Saleswoman. Edyine
Edyine was the best. My husband has bought cars from her in the past and found her to be so efficient, knowledgeable and professional.
We came back to coconut creek mall because of her.
JOHN K. from Coconut Creek Genesis responded on 12/15/2021 05:01 AM

Thank you for the 5 star review.


DO
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David O.
Boynton Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customerVerified Customer
10
Category: Sales
love the car
this is out 7th car with coconut creek genesis/hyundai alway terrific
JOHN K. from Coconut Creek Genesis responded on 12/15/2021 05:01 AM

Thank you for the 5 star review.


CA
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Cordell A.
Boca Raton, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customerVerified Customer
10
Category: Sales
Loved the different models
Salesman was excellent in explaining features of the models
JOHN K. from Coconut Creek Genesis responded on 12/14/2021 05:03 AM

Thanks for the 5 star review.


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