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Compass Automotive Group

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(308 Reviews)
99
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

Factory-trained technician/co-owner brings years of experience from the service side of the automotive industry to keep your vehicle running properly.
Allow us to help steer you in the right direction!
Factory-trained technician/co-owner brings years of experience from the service side of the automotive industry to keep your vehicle running properly.
Allow us to help steer you in the right direction!

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(518) 326-3687

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
103 Colombia TPKE Rensselaer, NY 12144
Compass Automotive Group's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(308 Reviews)

CC
Cory C.
Petersburg, NY
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Highly recommend
The mechanics there are very good and take really good care of your vehicle. I’m a picky customer. I don’t like if a mechanic shop changes your oil and they leave greasy prints. These guys don’t do that. They clean up and take pride in their work.

ET
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Elaine T.
Slingerlands, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Inspection
Punctual and courteous, thorough and complete.. thank you vwry much.. trustworthy and consistent in service to me..

SL
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Steve L.
East Greenbush, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Control arms. Tires. Great job !
Compass auto continues to by my go to mechanic shop. Always honest and up front. Also take the time to explain things being repaired and possible hidden costs.

CA
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Christina A.
Albany, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great Service
Always reliable. Kevin is honest and tells you what you need and does for a fair price.

JU
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Judith U.
Rensselaer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Great!
Friendly, fast, and great service.

SM
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Sheema M.
Rensselaer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Compass guys just are AWESOME!
I took my car in Wednesday afternoon she was out by Thursday early morning. Excellent work!

KL
Karyn L.
New York
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Karyn said Kevin and his staff are fantastic, fair, quick, and prices are very good.
Recommended

NH
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Najuma H.
Rensselaer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Service Visit
My service visit went very well. The issue that I had with my car was resolved quickly and expertly. Kevin explains everything completely and clearly I believe I was charged a fair price. I’m always happy with the results I get from Compass Automotive.

MO
Marco O.
Rensselaer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Will be back
I called to make an appointment and got in that day and did what I was told and was in and out. Kevin is a great guy !

JR
Janice R.
Albany, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Janice said they are nice, honest and fair.
Recommended

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Excellent and honest work
They advise and ar honest with what work is needed. They work efficiently and most of all professional courtesy. Highly recommend them over dealerships or chain places

LB
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Lou B.
Rensselaer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Service and honesty
I can't say enough good things about the professionalism and quality of work. Kieven honestly and fairness with what needs to be done on a vehicle is without compare. If you want an honest mechanic with fair prices, I recommend Compass.

BH
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Ben H.
Troy, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Fixed my old Tundra, thanks!
The team at Compass Auto has been helping me out with my vehicles for over 5 years now and I won't go anywhere else. They're professionalism, reliability, communication, and workmanship is all of the highest quality, and at a very reasonable price. I feel confident in Kevin and his staff and would highly recommend them to anyone needing a job done right the first time.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Great service as always
I can always rely on compass to do good work at a fair price. Great people to work with.

SP
Shannon P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
AMAZING!!
Kevin answered my call and stepped me through everything! He was quick and so friendly. This could have been a super stressful experience but he made it stress free! I would recommend compass to ANYONE! Thank you again!!
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