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Connell Automotive Services LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(234 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

Categories
Contact
(205) 258-5406

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
300 6th St S Clanton, AL 35045
Connell Automotive Services LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(234 Reviews)

FB
FRANCES B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Butke
Always knowledgeable and professional!
Great customer service 😊

RB
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ROMAINE B.
Verbena, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Multiple problems
All the employees are friendly and professional. They work together to help solve the problem or problems for the customer in as little time as possible. I would highly recommend them to anyone in need for all phases of auto repair to keep you on the go.

Verified Customer
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent
Highly Recommend
The Team at C. from Connell Automotive Services LLC responded on 04/22/2025 09:39 AM

It’s always fantastic to hear that you highly recommend us! We aim to keep your vehicles running smoothly and your spirits even higher. If there’s anything more we can do to make your experience even better, just give us a shout. Your support means a lot!


AC
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AVERY C.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great shop
In my opinion, the best Automotive repair shop around. Highly recommend.
The Team at C. from Connell Automotive Services LLC responded on 04/22/2025 09:39 AM

We appreciate your kind words about our automotive repair shop! It’s always wonderful to hear that our efforts are paying off. We strive to be the best, and it’s great to know that you think we’ve hit the mark. Your recommendation means a lot to us—like finding an extra fry at the bottom of the bag! Thank you for choosing us for your automotive needs.


JJ
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JONNA J.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Very good
Oil change and radiator replacement.
The Team at C. from Connell Automotive Services LLC responded on 04/21/2025 09:39 AM

We appreciate you taking the time to share your experience! An oil change and radiator replacement is a match made in automotive heaven. It sounds like your vehicle is running smoother than a well-oiled machine now. If you ever need anything else, we’re here to help keep that engine purring!


SK
SARA K.
Clanton, AL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/16/2025
verified customerVerified Customer
10
Excellent service.
I like that they provide a full inspection of your vehicle, an estimate of the identified repairs, a time frame, and no surprises upon completion. They are not overpriced on labor and parts. Great service and professional staff.
The Team at C. from Connell Automotive Services LLC responded on 04/21/2025 09:39 AM

We appreciate you taking the time to share your experience with us. It’s great to know that our thorough inspections and clear communication hit the mark for you. We believe in the power of estimates without surprises—kind of like opening a gift and finding exactly what you expected! Our team works hard to keep pricing fair, so it's wonderful to hear that you found our labor and parts to be reasonable. If there's anything more we can do to bump that star rating up, just let us know. We're here to keep your wheels turning smoothly!


CM
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CHUCK M.
Thorsby, AL
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Excellent
Excellent service, friendly people, great prices. Highly recommended.
The Team at C. from Connell Automotive Services LLC responded on 04/20/2025 09:40 AM

We appreciate your glowing feedback! It's our goal to provide excellent service, friendly faces, and prices that won't have you breaking the bank. Your recommendation means a lot to us, and we're here to keep your wheels turning smoothly.


HC
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HELEN C.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Great service
Very friendly and excellent service.
Kept us informed.
The Team at C. from Connell Automotive Services LLC responded on 04/19/2025 09:42 AM

We're glad to hear you had a great experience with our team! Keeping you informed is just part of our job—after all, we believe a well-informed customer is a happy customer. If there’s anything else we can assist you with, don't hesitate to reach out. We're always here to help!


JM
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JOHN M.
Verbena, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
GREAT !!
Fixed an intermittent problem that the Ford dealer could'nt
The Team at C. from Connell Automotive Services LLC responded on 04/15/2025 09:38 AM

We appreciate you sharing your experience with us! Solving problems that stump the dealer is like finding the missing sock in the dryer—satisfying and slightly miraculous. We're glad we could assist you with your Ford's intermittent issue. If any more car mysteries come up, don't hesitate to reach out. Happy driving!


RC
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RUTH C.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Service
They provide great service and are very friendly.
The Team at C. from Connell Automotive Services LLC responded on 04/12/2025 09:53 AM

We're glad to hear that you had a positive experience with us! Our team always aims to keep things friendly and fun because, let's face it, who wants a dull trip to the auto shop? Your support means a lot, and we appreciate you taking the time to share your thoughts!


TR
TAFFNEY R.
Verbena, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/06/2025
verified customerVerified Customer
0
Rip offs
Said I needed a new motor.I told them I couldn't afford that so I went and got my car and I've driving my car daily ever since for over a month now without my car giving me any problems. All i needed was an oil change and a thermostat.

AH
ADAM H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Great alignment work
Great alignment along with other great services
The Team at C. from Connell Automotive Services LLC responded on 04/02/2025 09:43 AM

We appreciate you taking the time to share your experience! It's wonderful to hear that our alignment services, along with everything else, hit the mark for you. We aim to keep your vehicle running straight and true—just like you in your daily adventures! If you have any more automotive needs or questions, don't hesitate to give us a shout. Happy driving!


TD
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Tricia D.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
All great. Thx
Had a low tire twice in few days. Stopped in without an appointment. Chris at front desk got right to work finding someone to look at my tire. Had a nail in tread. All fixed for not much $ and in about 45 min. Thank you.
The Team at C. from Connell Automotive Services LLC responded on 04/01/2025 09:38 AM

It’s always a bit of a nail-biting experience when a tire goes low, isn’t it? We’re glad Chris was on the job and got you sorted out without delay. Nothing like a swift fix to keep you rolling—especially when it doesn't strain the wallet! We appreciate you dropping by and letting us take care of you so promptly. Safe travels ahead!


RC
Ronnie C.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Service
Good service
The Team at C. from Connell Automotive Services LLC responded on 04/01/2025 09:38 AM

We appreciate you taking a moment to share your experience with us. It's great to know that our service hit the mark. If only we could get that kind of feedback from the car itself! We look forward to keeping your vehicle in tip-top shape.


SS
Shawn S.
Clanton, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Service
Great customer service!
The Team at C. from Connell Automotive Services LLC responded on 04/01/2025 09:38 AM

We appreciate your shout-out for our customer service! We're always here to make your experience as smooth as a finely tuned engine. If there's anything else we can do to keep the good vibes rolling, feel free to let us know.


Displaying Review 1 - 15 of 234 in total
Service Coupons and Posts
Thank you for the awesome feedback! We believe in tackling car issues like superheroes—always thorough and ready for action! 🚗💪 Your trust fuels our engine! #ConnellAutomotive #CustomerCare
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🚗✨ Thanks for the awesome review! We're thrilled to keep your vehicle in tip-top shape! If we can fix it, you know we will! Your trust means the world to us. Here’s to many more smooth rides! 🛠️😄 #ConnellAutomotive #CustomerLove
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Thank you for the shoutout! 🚗✨ At Connell Automotive Services, we believe "Good Service" is just the beginning! We're always revved up to keep your ride running smoothly. Stop by anytime! #AutoCare #ConnellAutomotive 🛠️
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🚗✨ Wow! We're thrilled to hear James has your car covered like a pro! 🔧 With his high-tech skills and friendly vibe, he's truly a gem. And let's not forget Nancy’s charm! Thanks for spreading the love! ❤️ #ConnellAutomotive #CustomerAppreciation
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🚗💨 Thanks for the tire-tastic review! We love getting you back on the road quickly. Our team is always here to roll up their sleeves for you! Don’t hesitate to swing by for any more auto needs. 🛠️ #ConnellAutomotive #CustomerAppreciation
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Thank you for the thumbs-up! Your satisfaction drives us as much as fuel drives your car. 🛠️🚗 We're here to keep you on the road with great service! #ConnellAutomotive #CustomerAppreciation
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Thanks for the awesome review! 🌟 "Everything was great" might just be our new motto! We're thrilled to keep you rolling smoothly. 🚗💨 Your satisfaction fuels our passion! #ConnellAutomotive #CustomerLove
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Thank you for the awesome feedback! 🚗✨ We're thrilled to know our service and repair work hit the mark. We aim to keep your ride as smooth as butter! 🧈 Drive safe and see you next time! #ConnellAutomotive #CustomerAppreciation
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We're thrilled to hear about your experiences at Connell Automotive Services! 🚗🔧 From battery swaps to oil changes, we aim to provide top-notch service. We can't wait to welcome you back for your next automotive adventure! Thank you for your trust! 🌟
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