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Cortez Car Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(800 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
86
Net Promoter Score ®

Business Details

About

Since 1988, Cortez Car Care has offered the people of Beaumont, TX reliable automotive repair and service options. When it's time to have your vehicle checked out just contact our team!

We can replace and repair shocks and struts. We can replace engines and transmissions. All of our work comes with a 12/12 warranty, unless expressed
Since 1988, Cortez Car Care has offered the people of Beaumont, TX reliable automotive repair and service options. When it's time to have your vehicle checked out just contact our team!

We can replace and repair shocks and struts. We can replace engines and transmissions. All of our work comes with a 12/12 warranty, unless expressed otherwise. Visit our website, cortezcarcare.com or call 409-835-0457 today for assistance!
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(409) 835-0457

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
1001 S 11th St. Beaumont, TX 77701
Cortez Car Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(800 Reviews)

LJ
Lamarcus J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
LOVE YOU GUYS! THANK YOU!
I recently took my car to Cortez Car Care for a brake job, and I couldn't be happier with the entire experience. From the moment I walked in, the staff was friendly and professional. They clearly explained the work that needed to be done and provided a very reasonable quote. The service was completed quickly and efficiently, and my brakes feel better than ever. What truly impressed me was the fair and transparent pricing – it was significantly better than other quotes I had received. If you're looking for reliable and affordable car care, look no further than Cortez Car Care!
Lupe C., Owner from Cortez Car Care responded on 04/18/2025 07:08 AM

Wow – thank you so much for the amazing review! We're thrilled to hear that your experience with us was smooth from start to finish. Providing honest, reliable, and affordable service is what we’re all about, and it means the world to us that you felt that throughout your visit. We truly appreciate you choosing Cortez Car Care for your brake job, and we're here anytime you need us down the road. Thanks again for the love – we love you right back!

The Cortez Family


MB
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Marlon B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
9
09 CADILLAC DTS
New Water pump,serpentine belt,gaskets, water pump belt,cooling system flush etc..Great Service
Lupe C., Owner from Cortez Car Care responded on 04/18/2025 07:11 AM

We truly appreciate your kind words! IWe aim to build lasting relationships with our customers, and your loyalty is our greatest reward. Thanks for choosing us for your auto repair needs!

The Cortez Family


JH
John H.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
John said they're quick, easy, and do good work.
Recommended
Lupe C., Owner from Cortez Car Care responded on 04/18/2025 07:11 AM

Wow! Thank you for the 5 stars! We're so glad to hear you had a positive experience with us. If you know anyone else in need of auto repairs, we’d love for you to send them our way. We appreciate your support!

The Cortez Family


YM
Yaquelin M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Yaquelin said they're fast and straight to the point.
Recommended
Lupe C., Owner from Cortez Car Care responded on 04/18/2025 07:11 AM

Wow! Thank you for the 5 stars! We're so glad to hear you had a positive experience with us. If you know anyone else in need of auto repairs, we’d love for you to send them our way. We appreciate your support!

The Cortez Family


AA
Ashley A.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Ashley said they were good.
Recommended
Lupe C., Owner from Cortez Car Care responded on 04/18/2025 07:12 AM

Wow! Thank you for the 5 stars! We're so glad to hear you had a positive experience with us. If you know anyone else in need of auto repairs, we’d love for you to send them our way. We appreciate your support!

The Cortez Family


LW
Leon W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
8
Went well.. I was very pleased with everything. Thank you
A 1 service.. Everything went well. I was satisfied
Lupe C., Owner from Cortez Car Care responded on 04/18/2025 07:12 AM

Wow! Thank you for the 5 stars! We're so glad to hear you had a positive experience with us. If you know anyone else in need of auto repairs, we’d love for you to send them our way. We appreciate your support!

The Cortez Family


GS
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GEARY S.
Beaumont, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great work!
My visit to Cortez Car Care was very pleasant. The owner and employees were all very friendly and informative when it came down to the issues with my vehicle, and the waiting time wasn’t too long either. I will be using Cortez for all of my car care needs.
Lupe C., Owner from Cortez Car Care responded on 04/18/2025 07:13 AM

We appreciate your wonderful feedback! It's great to know that you’re satisfied with the service we provided. See you next time!

The Cortez Family


LM
Lexus M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Lexus said they have good customer service, they answered her questions, and it was a good experience.
Recommended
Lupe C., Owner from Cortez Car Care responded on 04/18/2025 07:16 AM

We appreciate your wonderful feedback! It's great to know that you’re satisfied with the service we provided. 

The Cortez Family


JA
JAMARD A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Great service
Great customer service and Mr.Cortez a cool guy👍🏽
Lupe C., Owner from Cortez Car Care responded on 04/18/2025 07:16 AM

We appreciate your wonderful feedback! It's great to know that you’re satisfied with the service we provided. Don’t forget to stop by for regular maintenance to keep your vehicle running smoothly. See you next time!

The Cortez Family


LT
LEXUS T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Awesome
Everyone was very nice and informative. Joshua was very detailed throughout the entire process. Everything went smoothly and very quickly.
Lupe C., Owner from Cortez Car Care responded on 04/30/2025 01:29 PM

Thank you so much for the kind words! We're glad to hear everything went smoothly and quickly for you. Joshua takes great pride in keeping our customers informed every step of the way, and we’ll be sure to pass along your feedback. We appreciate your trust in Cortez Car Care and look forward to serving you again!

The Cortez Family


BH
gravatar
BEVERLY H.
Port Arthur, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellent Service
Staff is always courteous and friendly. Service is outstanding.
Lupe C., Owner from Cortez Car Care responded on 04/18/2025 07:16 AM

Thank you for the 5 stars! We're so glad to hear you had a positive experience with us. If you know anyone else in need of auto repairs, we’d love for you to send them our way. We appreciate your support!

The Cortez Family


Verified Customer
Beaumont, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
9
The experience was welcoming.
Service was excellent.
Lupe C., Owner from Cortez Car Care responded on 04/18/2025 07:17 AM

Thank you for the 5 stars! We're so glad to hear you had a positive experience with us. If you know anyone else in need of auto repairs, we’d love for you to send them our way. We appreciate your support and hope to see you again in the future!

The Cortez Family


EV
Emma V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Great place!
I have taken my vehicles here and they have always done their best to make sure everything was done right. Even on routine oil changes they don’t just change it and send you on your way they give your vehicle a whole once over and let you know of any problem areas you may have or what to watch out for.
Lupe C., Owner from Cortez Car Care responded on 03/14/2025 07:59 AM

Thank you so much for your 5-star review! We truly appreciate your trust in us and are glad to hear that you've had great experiences at Cortez Car Care. Our goal is always to go the extra mile, even on routine services like oil changes, to ensure your vehicle stays in top shape. If you ever have any questions or concerns, we're always here to help. See you next time! 🚗🔧

The Cortez Family


DR
Daniel R.
Winnie, TX
Chevrolet Pickup
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Daniel said they couldn't finish the alignment due to a bolt, told him to replace it, then bring it back to complete the job. He said it was too much money for his Dad to have them do the bolt and it was cheaper for them to do it themselves, then take it back. He said the business was honest about it. He added they did great, were honest, had good communication, they work with people and tell people how to prevent motor vehicle damage.
Recommended
Lupe C., Owner from Cortez Car Care responded on 03/14/2025 08:29 AM

Thank you so much for your glowing review! We're thrilled to hear that you had a great experience with us. Our team strives to provide the best service possible, and your feedback means the world to us. We look forward to seeing you again for any future maintenance needs!

The Cortez Family


MR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Amazing customer service and scary fast results
I took my truck to get checked they liked it over and had it diagnosed and repaired in a matter of 1 day Amazing! I would definitely recommend and I also got quoted WAY LESS than what I was expecting. Definitely would recommend to anyone with car troubles
Lupe C., Owner from Cortez Car Care responded on 03/14/2025 12:10 PM

Thank you for your amazing review! We're thrilled to hear that you had a great experience with our team and that we could get your truck diagnosed and repaired so quickly. Providing honest pricing and top-notch service is what we strive for every day. We truly appreciate your recommendation and look forward to helping you with any future car care needs! 🚗🔧

The Cortez Family


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