Caitlyn,
On behalf of the owners and my team, I wanted to reach out and personally thank you for your purchase. We know you have other options for your car buying needs and greatly appreciate your business. We’d be honored to assist your family and friends in the future, here at Crossroads Hyundai. Thank you for taking the time to fill out our survey and giving us 5 stars. Congratulations on your new Kona!
Respectfully,
Damian,
On behalf of the owners and my team, I wanted to reach out and personally thank you for your purchase. We know you have other options for your car buying needs and greatly appreciate your business. We’d be honored to assist your family and friends in the future, here at Crossroads Hyundai. Thank you for taking the time to fill out our survey and giving us 5 stars. Congratulations on your new Hyundai Kona!
Respectfully,
David Young
Nicholas,
On behalf of the owners and my team, I wanted to reach out and personally thank you for your purchase. We know you have other options for your car buying needs and greatly appreciate your business. We’d be honored to assist your family and friends in the future, here at Crossroads Hyundai. Thank you for taking the time to fill out our survey and giving us 5 stars. Congratulations on your new 2022 Ioniq HEV.
Happy Holidays,
David Young
Riley,
I appreciate you taking the time to speak with me. Thank you for taking the time to recore the survey.
Respectfully,
Jill,
I wanted to reach out and personally thank you for allowing my team the opportunity to help you with the purchase of your 2022 Hyundai Kona. If my team or I can be of any help to you or your friends and family please keep us in mind in the future. Thank you for taking the time to fill out the survey. Enjoy your New Kona.
Respectfully,
Angela,
I wanted to reach out and personally thank you for allowing my team the opportunity to help you with the purchase of your 2022 Hyundai Palisade. If my team or I can be of any help to you or your friends and family please keep us in mind in the future. Thank you for taking the time to fill out the survey and giving us 5 stars. Enjoy your New Hyundai Palisade.
Respectfully,
Jamese,
I would like to talk with you about your vehicle purchase. Please feel free to give me a call at 970-267-5072.
Respectfully,
Thank you so much Jamese.
All The Best,
Jeremy & Angela,
I wanted to personally reach out and thank you for giving my team the opportunity to assist you with the purchase of your 2022 Tucson Hybrid. If my team or I can be of any help to you or your friends & family please keep us in mind in the future. We greatly appreciate the 5 star survey. Enjoy your new Tucson!
Respectfully,
Sheila,
I would like to speak to you about your purchase. Please give me a call when you have a moment. I look forward to hearing from you.
Respectfully,
Within a week the check oil light appears on dashboard. We take to Jiffy Lube for oil change and are told the car has a substantial leak. We continue to to fill with oil regularly for the next two weeks at which time the check engine light comes on. Return to dealer to give them the opportunity to make it right as we thought buying from a reputable dealership like Crossroads Hyundai would provide us some security in our purchase vs. buying from a private party. Unfortunately we were wrong. We are told by Bojangles that "they cannot see the future," and vehicle issues are not something they can assist us with; even though it is now evident that the vehicle condition was know prior to the sale, because of the amount of oil that is leaking any time the vehicle is parked. Crossroads service team must have seen the oil below the vehicle as they stored it on their lot. We are offered a few hundred dollars to sell the vehicle back to them and trade for another car. Why in the world would we buy another vehicle from this dealership that has now shown how they treat their customers?
Unfortunately, that is not the end for this quality establishment. Our only option is to try and sell the vehicle on our own and start our car buying experience over again. However, Crossroads is unable to supply us with the title; even though we paid cash. We have called multiple times speaking to sales manager Hyrum and Bojangles, who cannot determine why a title cannot be found. When trying to check the title status on the CO DMV with the VIN number and sales date the vehicle cannot be found.
It has been two months and the temporary plates they provided have expired. It takes three calls to their title department over the course of a week to speak with someone else on the issue. Her voicemail box is full and you are unable to leave a message.
I cannot express enough how frustrating it has been to work with Crossroads Hyundai and would discourage anyone from shopping here, unless you have months of free time, endless amounts of patience or a masochist looking to beat your head against the wall for 8-10 weeks just to try and find a car that is driveable.