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CT's Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(357 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Pagosa Springs, we are Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Pagosa Springs, we are totally confident that CT's Automotive is the best option in town! ...more

Categories
Auto Maintenance, Oil Change, Repair Shop
Contact
(970) 264-1630

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
163 Goldmine Drive Unit B Pagosa Springs, CO 81147
CT's Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(357 Reviews)

LF
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Les F.
Pagosa Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2024
verified customerVerified Customer
10
Hard to find noise.
My truck has a noise that comes and goes so is very hard to pinpoint. The Ford Dealer had no problem taking money and throwing a part at their GUESS. Did not fix my problem. And they don’t want to admit they failed and don’t want to refund over $700.

CT’s tech David is trying to figure it out and I have every confidence we will get it straightened out. Not wasting my time or money. Thank you
The Team at CT'S A. from CT's Automotive responded on 05/31/2024 09:22 AM

Les, We appreciate you sharing your experience. We understand how frustrating it can be when a vehicle issue isn't resolved after spending a considerable amount of money. Our tech David is diligently working to identify and resolve the noise in your truck, and we stand behind our work. Your confidence means a lot to us, and we're committed to ensuring that your time and money are well spent. Please don't hesitate to reach out if you need any further assistance. Best regards, CT's Automotive


SF
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Sharon F.
Pagosa Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2024
verified customerVerified Customer
10
My go to no doubt
My car matters to them, my safety. I’ve taken my baby to them over 8 years and would not trust her with any other mechanical doctors ?
The Team at CT'S A. from CT's Automotive responded on 05/30/2024 01:25 PM

Thank you for entrusting us with the care of your "baby" for over 8 years! We take pride in ensuring that your car is safe and well-maintained. It's always a pleasure to hear from loyal customers like you who appreciate our commitment to providing top-notch automotive care. We look forward to continuing to serve you and your vehicle for many more years to come!


SW
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Scott W.
Pagosa Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
verified customerVerified Customer
10
Honest and quality work
Chris and his team of mechanics perform quality work and do so w no surprises.
The Team at CT'S A. from CT's Automotive responded on 05/23/2024 09:32 AM

Hello Scott,Thank you for taking the time to leave us a review. We greatly appreciate your kind words. It's fantastic to hear that you had a positive experience with our team of mechanics and that the work was performed to your satisfaction. We always strive to provide quality service without any surprises. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again.Best regards,CT's Automotive


ML
Melanie L.
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2024
verified customerVerified Customer
10
Quick, reliable and local oil change for my foreign car
CT is a pure joy to me .. they do great work are very thorough and honest. Communications about appointments are accurate and timely - my life is literally better having found a trustworthy, caring, competent local place for my hi mileage foreign car!
NO more costly trips to the “dealership” for us! Thanks so much! ?
The Team at CT'S A. from CT's Automotive responded on 05/01/2024 12:05 PM

Dear Melanie, Thank you for your wonderful review! We are thrilled to hear that you had a great experience with us. We pride ourselves on providing thorough and honest service, and we're delighted to have earned your trust. It's fantastic to know that we could make your life easier by taking care of your vehicle. We appreciate your support and look forward to seeing you again in the future. Best regards, CT's Automotive


LF
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Les F.
Pagosa Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2024
verified customerVerified Customer
10
We’re working on it.
Have a problem noise in an F-150.
The dealer in Durango was not bueno and need some one who cares to sort it out.Thank you.
The Team at CT'S A. from CT's Automotive responded on 05/01/2024 09:32 AM

We're thrilled to hear that you chose us to assist with the mysterious noise in your F-150! We take pride in providing top-notch service, and we're committed to getting to the bottom of the issue for you. We look forward to helping you out and appreciate your trust in us.


LP
Linda P.
Carrollton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2024
verified customerVerified Customer
10
Appointment was on time
Courteous
Explained all services provided
The Team at CT'S A. from CT's Automotive responded on 04/25/2024 09:32 AM

Thank you for taking the time to leave us a review, Linda! We're delighted to hear that you found our team to be courteous and that they took the time to explain all the services provided. We strive to ensure that our customers are well-informed about the work being done on their vehicles. We appreciate your kind words and look forward to serving you again in the future.


Verified Customer
Pagosa Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2024
verified customerVerified Customer
10
The best
Great people, customer minded and thorough. If needed, I’ll always go to CT’s.
The Team at CT'S A. from CT's Automotive responded on 04/23/2024 09:32 AM

We're thrilled to hear about your positive experience with us! Providing top-notch service and ensuring our customers are well taken care of are our top priorities. Thank you for choosing CT's Automotive, and we look forward to serving you again in the future. Safe travels!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2024
verified customerVerified Customer
10
Awesomesauce
Very professional and honest
The Team at CT'S A. from CT's Automotive responded on 04/21/2024 09:32 AM

We greatly appreciate your feedback! Being professional and honest are two values we hold in high regard, and we are thrilled to hear that it reflected in your experience with us. Thank you for taking the time to share your positive experience!


BT
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Becky T.
Pagosa Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2024
verified customerVerified Customer
10
Oil change
Got me in fast. Love these guys!
The Team at CT'S A. from CT's Automotive responded on 04/10/2024 09:32 AM

Thank you for your kind words, Becky! We understand the importance of getting your vehicle serviced promptly and we're glad we could help. We appreciate your business and hope to see you again the next time your car needs attention. Drive safely!

The Team at CT'S A. from CT's Automotive responded on 04/15/2024 09:32 AM

It is always our pleasure working with you, Becky! Thank you! 
CT's Automotive


MM
Matt M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2024
verified customerVerified Customer
8
Vacuum Pump!!
Did a Really Good Job thanks guys!!❤️?
The Team at CT'S A. from CT's Automotive responded on 04/09/2024 09:32 AM

Dear Matt,We're thrilled to hear that you are happy with the job we did on your vehicle! Thank you for taking the time to share your experience with us. We're always here to help keep your car in top shape. Drive safely and hope to see you again for your future automotive needs!Best regards,CT's Automotive


CC
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Carlos C.
Tierra Amarilla, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2024
verified customerVerified Customer
10
Excellent service
Excellent service and an amazing staff. Chris is super knowledgeable and doesn’t try to sell you on BS like dealer service centers. I’ll take all my vehicles back to CT’s.
The Team at CT'S A. from CT's Automotive responded on 04/06/2024 09:32 AM

We're thrilled to hear about your positive experience, Carlos! Chris and the team are dedicated to providing top-notch service without the dealership sales pitch. Thank you for your trust; we look forward to seeing you and your vehicles next time.


ML
Melanie L.
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2024
verified customerVerified Customer
10
Once again prompt and reliable
CT automotive had been a big help to us. They can reliably service foreign or domestic cars are very honest and forthright about “necessary” vs “recommended” and have never failed to communicate in a timely fashion. I’m relieved that I have a local place to count on!
The Team at CT'S A. from CT's Automotive responded on 03/30/2024 09:33 AM

We're thrilled to hear about your positive experience with us, and we really appreciate your trust in our services. At CT Automotive, we strive to provide reliable and honest car service, and we're glad to hear that we've met your expectations. It's always great to have local support you can count on. Looking forward to seeing you again soon!


VD
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Venita D.
Pagosa Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2024
verified customerVerified Customer
10
Friendly and Excellence!
Brought my F150 in for brake pad replacement on all four wheels. Work was performed in a timely manner and was professionally done. Very reasonable prices and sure beat me having to do it!
The Team at CT'S A. from CT's Automotive responded on 03/22/2024 09:33 AM

We're thrilled to hear that you had a positive experience with us, and we appreciate your kind words. It's great to know that you found our brake pad replacement service timely, professional, and cost-effective. We take pride in providing top-notch automotive services, and we're delighted to have met your expectations. Looking forward to the opportunity to serve you again in the future.


CC
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Carlos C.
Tierra Amarilla, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2024
verified customerVerified Customer
10
Excellent service!
Amazing service and very reasonably priced. They’re not pushy with any service and are completely transparent.
The Team at CT'S A. from CT's Automotive responded on 03/03/2024 09:32 AM

Thank you for your kind words, Carlos! We're delighted to hear that you had an amazing experience with us. Providing transparent and reasonably priced services is always our goal, and we're glad to hear that you felt well taken care of without any pressure. We appreciate your business and look forward to serving you again in the future!


SK
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Susan K.
Pagosa Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/29/2024
verified customerVerified Customer
10
Excellent service
CT’s has been wonderful to me: thoughtful, competent, and prompt.
The Team at CT'S A. from CT's Automotive responded on 03/02/2024 09:32 AM

Thank you for your kind words, Susan! We're thrilled to hear that you had a wonderful experience with us at CT's Automotive. Our team always strives to provide thoughtful, competent, and prompt service to all our customers. We appreciate your support and look forward to serving you again in the future!


Displaying Review 1 - 15 of 357 in total
Service Coupons and Posts
Hey out-of-towner! ? Thanks for the love! We treat everyone like family, even if you're just passing through. Happy to have earned your high praise! #CTsAutomotive #CustomerLove
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? Thank you for the 5-star review! ? We're thrilled you found us professional, trustworthy, and friendly! Your recommendation means the ? to us. #CustomerAppreciation #CTsAuto
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?Wow, Vicki! Thanks for the 5-star review! We're thrilled to know our team impressed you. We aim to go above and beyond. We'd love to sell you tires too! ?? #CustomerSatisfaction #CTsAutomotive
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Thanks for the 5-star review, Trisha! ? We're thrilled to hear that you appreciate our honest and caring team. We'll always go the extra mile to keep your car running smoothly! #CustomerAppreciation #HonestAutoCare
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? We're thrilled to receive your glowing review, thank you! We're delighted to have gained your trust and appreciate your loyalty. Looking forward to serving you and your 4Runner again. #CustomerAppreciation #CTsAutomotive
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Thanks for the 5-star review! We treat every car like royalty, no matter its age! We appreciate your trust and support! ?? #CTsAutomotive #CustomerAppreciation
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Thanks for the 5-star review, Becky! ? We're thrilled to hear that our team at CT's Automotive provided informative and helpful service. We appreciate your support! #CTsAutomotive #CustomerAppreciation
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We're thrilled to hear about your positive experience with us, Lake! ? Our team takes pride in providing thorough and honest evaluations to keep your car in top shape! Thanks for your support! #CTsAutomotive #CarCare
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? We’re thrilled we could get you back on the road in no time, even on a busy day! Thanks for the kind words, we appreciate your recommendation. #CustomerSatisfaction #AutoRepair
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Hey there, Joy! ? Thanks for the kind words and 5-star review! We're thrilled to have earned your trust and recommendation. Looking forward to your next oil change and more! ?? #CTsAuto #CustomerAppreciation
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? Thanks for the 5-star review! ? We aim high to keep our customers happy and their cars purring like a kitten. We appreciate your support! #CustomerSatisfaction #CTsAutomotive
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We're revving with joy to receive your fantastic feedback! ?? Our team is thrilled to keep you on the road with top-notch service. Thank you for cruising in and sharing the love! #CTsAutomotive #CustomerAppreciation
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Thanks for the kind words, we're thrilled to be your go-to! ?? Our team of experts will always give you the A+ service you deserve. #CustomerAppreciation #CTsAutomotive
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Hey there! Thanks for the 5-star review! We're glad we could take care of your upper radiator hose and damaged coolant reservoir quickly. Looking forward to seeing you again for the radiator! ?? #CTsAutomotive #AutoCare
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? Thanks for the glowing review! We're thrilled to hear about your positive experiences. We're here to keep your automotive needs in top shape and we're grateful for your support! ? #CTsAutomotive #5StarReview
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Hey there! ? Thanks for the awesome review! We're glad we could help you out and provide the best service possible. Our team is always here to keep those rides running smoothly! #CustomerAppreciation #ThankYou
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????? Thank you for the awesome review! We're thrilled to hear we could get your AC fixed quickly. We appreciate your support! #CTsAutomotive #PagosaSprings ?⭐️
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? Thank you for your ⭐⭐⭐⭐⭐ review! We're glad our team at CT's Automotive was helpful and honest. We appreciate your support! ?? #CustomerAppreciation #HonestyMatters #CTsAutomotive #PagosaSprings
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? Thank you for the kind words! ? We're thrilled to hear that you had a great experience with us! ?✨ We appreciate your support and look forward to serving you again soon! #CTsAutomotive #GreatExperience #KnowledgeableTeam #FriendlyService #PagosaSprings
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Thanks for the great review, Danielle! We're so glad you enjoyed your experience with us. We look forward to seeing you again soon! ? #CTsAutomotive #PagosaSprings #SyntheticOilChange #HappyCustomer
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Thanks, Jim! ? We're glad you had a great experience with us. #CTsAutomotive #PagosaSprings #FastService #FairPrices
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Thanks for the kind words, Jason! ? We always strive to provide the best service to our customers. #CTsAutomotive #PagosaSprings ?
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Thanks for the kind words, Randy! ? We're glad you had a great experience at CT's Automotive. We'll be here when you need us! #PagosaSprings #CustomerSatisfaction #HappyCustomers ?
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Thank you for the kind words, Emily! We're so glad you had a great experience with us at CT's Automotive. We strive to provide honest and reliable service and we're glad we could help. ? #CTsAutomotive #PagosaSprings #HonestService #AutoRepair
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Thanks for the kind words, Steve! ? We're so glad you had a great experience with Chris and Nataly. We strive to provide the best service possible and we're glad it shows. #CTsAutomotive #PagosaSprings #ServiceWithAConscience
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Thanks for your kind words, Deborah! ? We're so glad you trust us with your Toyota. We strive to provide the best service and we're glad we could help. #CTsAutomotive #PagosaSprings #Toyota
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Thanks for the great review, Charlie! ??? We're so glad you're happy with our service! #CTsAutomotive #PagosaSprings
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Thanks Karen! ? We're glad we could help you out. #CTsAutomotive #PagosaSprings
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Thanks for the great review, Paige! ? We're so glad we could keep your 2007 Pickup running smoothly. Our knowledgeable staff is always here to help. #CTsAutomotive #PagosaSprings
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Thanks for the great review, Isabel! ? We're so glad you had a great experience with us at CT's Automotive. #PagosaSprings #AutoRepair #Professionalism
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