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Del's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,743 Reviews)
95
Write a Review
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Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
5.0
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Del's Automotive is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. We are conveniently located in Stafford, Virginia. Del's Automotive is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. We are conveniently located in Stafford, Virginia.

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(540) 659-3237
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
987 Garrisonville Rd Stafford, VA 22556-3906
Get Directions
Del's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,743 Reviews)
Write a Review
Recent Reviews
SS
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Stephanie S.
Stafford, VA
BMW 430i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Best Place For All Cars
I’ve been coming here for over ten years. These people are the most fair, honest, professional people. They are very knowledgeable and thorough. I so appreciate them!
SD
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Stacey D.
Stafford, VA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Tire sensors and State Inspection
Completed job earlier than expected. Did an overall check besides the inspection and excellent customer service. Thank Ronnie and Adrien. Don't know the other guys name but he seems nice. Thanks a million!!!! Stacey D
EM
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Ezzie M.
Stafford, VA
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Service for state inspection and emissions
Service was timely and completed as promised, at a reasonable price.
EB
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Eddie B.
Valencia, CA
Porsche Boxster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2025
verified customerVerified Customer
9
Del's, yes, Timeless Motors, trash!
I live in Los Angeles and I got a PPI from Del's for a Porsche Boxster in Stafford, VA. I was unable to travel to VA to inspect the car, etc. so I looked to Del's.

Del's had good reviews, so I hired them to do the PPI on the Boxster. The staff were excellent and responded to my many questions post-PPI. As good as Del's was, the dealer, Timeless Motors in Stafford, VA was BEYOND deceitful!

The PPI did not include a thorough structural examination, so Del's did not notice that the Boxster had structural damage, which I found out as a result of doing a VERY deep dive into the car's history.

During my research on the car's history, not only did I discover Timeless Motors paid $14K for the car at an auction snd we're selling it at about $18K, I found out they had a history of submitting car damages to Carfax AFTER the sale!

In other words, I almost purchased the car, and afterward, Timeless Motors would have submitted structural damage to Carfax, which my research reveled they have an extensive history of these unsavory tactics.

Again, major kudos to Del's for their professionalism and service, but I wish the PPI would have included inspectioning the car for structural damage. Perhaps they may consider including that in future PPI's, even if it means increasing their fees.

Fortunately, though, I saved thousands of dollars by not getting fleeced by Timeless Motors.

Respectfully.
Dr. Becton
DM
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Dave M.
Stafford, VA
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent service with a smile!
Great job as always.
Verified Customer
Stafford, VA
Ford Pickup
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/16/2025
verified customerVerified Customer
2
Poor experience
Would not recommend
Verified Customer
Stafford, VA
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
First time at Del's
First time using Del's auto service and I'll be coming back.
SB
Suzette B.
Stafford, VA
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Suzette said she likes them, they are courteous, professional, they know what they are doing and she trusts them.
Recommended
JL
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Jianyi L.
Stafford, VA
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great Service, Worth the Wait!
Del’s Automotive is a busy shop, so sometimes you might need to wait a bit, but the service is absolutely worth it. The staff is honest, professional, and really knows what they’re doing. They take the time to explain everything clearly, and I always feel like my car is in good hands. Highly recommend!
DM
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Dave M.
Stafford, VA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Excellent service!
As always the service we received at Del’s was exceptional!
CP
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Chris P.
Stafford, VA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Inspection
Came in to get an inspection and mentioned a noise on the front drivers side tire. Found out I had a bad ball joint. They took care of the issue quick and at a great price. Can't ask for a better shop than Del's to take my vehicles to. Thank you for the fast and reliable service.
BS
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Ben S.
Stafford, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Excellent service
Del always give outstanding service.
SD
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Stacey D.
Stafford, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
Emergency all wheel alignment
I had ran off the road and hit a mail box to avoid an accident. I called and asked if my car could be fixed same day. I was put on stand by and my car was done same day. They also checked a couple of things for me and topped off some fluid because it needed it. Adrien was super sweet and took good care of me. The owners are very sweet people and the employees give excellent customer service which is long gone in most businesses. Not a fan of chain locations. This is a family friendly business and i prefer local locations that have been in business for years. I have lived in Stafford over 20 years and Dels has always been here. Thanks everyone!!!!
PR
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Phil R.
Stafford, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Great Customer Service
Been going to Del's for several years now. Appointments are timely; work is completed when promised - at the quoted price - no surprises. Repairs are fully explained and cost is discussed up front. You'll be treated like a valued customer every time, whether it's a big or small job.
It's an honest, friendly shop that charges fair prices and does excellent work. That's all I could ask for from the folks I trust to maintain our vehicles.
DM
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Deborah M.
Stafford, VA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Oil change
The staff is always professional, courteous and informative. Very customer oriented.
Displaying Review 1 - 15 of 1744 in total
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