Business Solutions
English Español
SureCritic / Auto Maintenance / Derek's Automotive Service
business image

Derek's Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(714 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Committed to providing you excellent service, so you always choose us for your repair needs.
We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs. Committed to providing you excellent service, so you always choose us for your repair needs.
We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(816) 554-2700
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1660 SW Market St Lee's Summit, MO 64081
Get Directions
Derek's Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(714 Reviews)
Write a Review
Recent Reviews
TF
gravatar
tamara f.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
10
Great Service
Arrived on time. Got in and out in a reasonable amount of time. Received only the services asked for and not pressured into something that wasn't needed at the time.
AW
Andy W.
Missouri
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Andy said they are prompt, courteous, and provide excellent service.
Recommended
TB
Tersea B.
Missouri
Jeep Grand Cherokee
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Tersea said as she was leaving she asked to have another service done and she was told it would not be a problem and they would add it on, but it never got added on so it was never done.
Recommended
GH
Greg H.
Lees Summit, MO
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Greg said he has been a customer of this business for a long time. He likes it. The technicians are honest and provide good service.
Recommended
NH
Natalie H.
Lees Summit, MO
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Spoke with Bruce. He said every time he goes there, they solve the problem in short order and at a decent price.
Recommended
BR
Brandi R.
Missouri
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Brandi said they are always wonderful, nice and honest, and she appreciates them.
Recommended
CA
gravatar
Chris & Sharon A.
Lees Summit, MO
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great service
Scheduled my oil change and was done in just one hour. I trust Derek to do great service.
NR
Natalie R.
Missouri
Dodge Dart
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Natalie said she noticed they were really, really busy and she waited a long time for service. She said there were other things she wanted done but there wasn't enough time, they did an awesome job on their original intentions and they are very kind.
Recommended
KH
Kyle H.
Missouri
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Kyle said they are fair, and good mechanics.
Recommended
JT
Jada T.
Missouri
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Jada said she was in and out, and they came to a quick conclusion.
Recommended
TR
Tyler R.
Missouri
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Tyler said so far they've been really fair with him, they communicate and they're a mechanic he can trust. He stated he has recommended them and suggested to keep up the good work, it's a good business.
Recommended
TH
Tom H.
Lees Summit, MO
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Tom stated the business is excellent. The customer service is great, and they set their expectations for success. The business always works in a timely manner.
Recommended
GG
gravatar
Greg G.
Independence, MO
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
The BEST...!!
Derek's Automotive is the BEST...!! I won't take my vehicles anywhere else. When I think something needs to be done and they don't, they save me money...and they've done that over and over. Integrity and character, that's what I want in my auto mechanic. Way to go, Derek's!!
ME
Michael E.
Missouri
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Michael said they are awesome. They have taken good care of him over the past year. The staff is awesome and Tim is wonderful. They explain things clearly and do quality work.
Recommended
JB
Jeff B.
Lees Summit, MO
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Jeff said every time he goes there it's always the same, and he trusts them.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.