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Derek's Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(709 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Committed to providing you excellent service, so you always choose us for your repair needs.
We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs.
Committed to providing you excellent service, so you always choose us for your repair needs.
We genuinely care about your car and your experience, and it shows. Our first-time customers continually become our long term customers time and time again, choosing us for all their auto needs.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(816) 554-2700

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1660 SW Market St Lee's Summit, MO 64081
Derek's Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(709 Reviews)

BR
Brandi R.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Brandi said they are always wonderful, nice and honest, and she appreciates them.
Recommended

CA
gravatar
Chris & Sharon A.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great service
Scheduled my oil change and was done in just one hour. I trust Derek to do great service.

NR
Natalie R.
Missouri
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Natalie said she noticed they were really, really busy and she waited a long time for service. She said there were other things she wanted done but there wasn't enough time, they did an awesome job on their original intentions and they are very kind.
Recommended

KH
Kyle H.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Kyle said they are fair, and good mechanics.
Recommended

JT
Jada T.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Jada said she was in and out, and they came to a quick conclusion.
Recommended

TR
Tyler R.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Service
Tyler said so far they've been really fair with him, they communicate and they're a mechanic he can trust. He stated he has recommended them and suggested to keep up the good work, it's a good business.
Recommended

TH
Tom H.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Tom stated the business is excellent. The customer service is great, and they set their expectations for success. The business always works in a timely manner.
Recommended

GG
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Greg G.
Independence, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
The BEST...!!
Derek's Automotive is the BEST...!! I won't take my vehicles anywhere else. When I think something needs to be done and they don't, they save me money...and they've done that over and over. Integrity and character, that's what I want in my auto mechanic. Way to go, Derek's!!

ME
Michael E.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Michael said they are awesome. They have taken good care of him over the past year. The staff is awesome and Tim is wonderful. They explain things clearly and do quality work.
Recommended

JB
Jeff B.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Jeff said every time he goes there it's always the same, and he trusts them.
Recommended

KD
Kurt D.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
Category: Service
Kurt said they always do good by him and never overcharge.
Recommended

TF
gravatar
Tamara F.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
A GREAT BIG Thank YOU
Again, Derek's Automotive is my pick for my 2008 Jeep Patriot. Yes. Relationship has been a beautiful one for us. I appreciate the honesty, and I trust them to the upmost. Thanks to the mechanics, Tim, Austin, and the Big Chief himself Derek.

PG
Paul G.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
Category: Service
Paul said always done a good job for him, had an appointment, they did their work, it was done on time and it was really good.
Recommended

JW
Jeff W.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
Category: Service
Jeff said they are dependable, they do what they say, which he says is really helpful.
Recommended

AW
Austin W.
Greenwood, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
Category: Service
Austin said they're always prompt and they try to help out wherever they can.
Recommended

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