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Desert Car Care Chandler

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,720 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
86
Net Promoter Score ®

Business Details

About

Our service department offers the best in automotive service to our customers. Our facility features current diagnostic and repair equipment and our highly skilled technicians will deliver the most efficient and quality vehicle care. When you need service, feel free to request an appointment online. Our service department offers the best in automotive service to our customers. Our facility features current diagnostic and repair equipment and our highly skilled technicians will deliver the most efficient and quality vehicle care. When you need service, feel free to request an appointment online.

Categories
Car Maintenance, Auto Repair, Fix Auto
Contact
(480) 726-6400

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Arizona
95 N Dobson Rd Chandler, AZ 85224-6223
Desert Car Care Chandler's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,720 Reviews)

KJ
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Karissa J.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2024
10
Lovely staff
It was my first time going to Desert Car Care for an oil change, and it was so lovely. The front desk staff were so friendly and nice, they made me feel welcomed right away! They let me know what needed to be done on my car next, without pushing me to buy it that day. They did a great job on my car. I 100% recommend them.

RB
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Rick B.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2024
10
Love these guys!
Frank and his team have taken care of my cars for many years. Today, Brian and the crew were able to fit me in for an oil change and AC recharge.
As alway, a job well done!
Thanks,
Rick

RB
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Ron B.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2024
10
Very thorough and explains everything well.
Had appointment for oil change and wait for the completion. They did a very thorough inspection and explained the weak or failing items and explained them well. I've trusted Desert Car Care for over 20 years with several vehicles and they've never failed in their service and advisory. It's very nice to have a trustworthy business, Desert Car Care, for many kinds of car service and repair. I wholeheartedly recommend them!

RB
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Renee B.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2024
10
Great Service
Professional, timely, great customer service. Will return

BB
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Bob B.
Chandler, AZ
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/19/2024
3
Disappointed
I went in to have my valve gaskets replaced. They gave me a quote of $505 and change. I had a $200 credit so that should have been $305. After the service was done, I went to pick up my vehicle and the price was $413.46. The office manager said that there was another gasket they had to replace. The reason Desert Car Care has done all the work on my 2002 4Runner is because I trusted them. This is the type of thing that those shady automotive repair shops do. They quote you one price and it’s over $100 more. In the past, DCC would have eaten the extra cost and honor the quote. I really hope that they are not becoming one of those shops. Will I take my car there again? Probably. But I might start looking elsewhere.

BB
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Bob B.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2024
8
They messed up but made it right
The previous time I had service done my brake light was on and I was loosing brake fluid. It turns out that the brake master cylinder had to be replaced. I also had the brake pads replaced. The total was over $3500. It turns out the mechanic didn’t tighten the bolt on one of the calipers. The right tire locked up while I was driving. I do want to say that Brian the office manager was great. He happened to be at the shop on the Saturday the car was towed there. He took care of the towing charge and drove me right to the rental company to get a car. He also gave me a $200 credit. Brian went above and beyond and that is what puts DCC above the rest. Sometimes things happen. It’s what you do to rectify the situation and make it right that counts.

AM
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ANDREW & PAM M.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2023
verified customerVerified Customer
10
Always fast and thorough
We keep coming back to Desert Car Care for all of our vehicle maintenance because they are fast, thorough, and do the work at a very reasonable price. They diagnose short and long-term needs on a hassle free basis. They do the work we ask them to do without trying to upsell anything.

Verified Customer
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2023
verified customerVerified Customer
10
Vehicle Inspection prior to purchase
Everything went as planned. The inspection was completed on time and was ready for pickup when I arrived

DP
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2023
verified customerVerified Customer
10
Great Auto Care
I could not be happier with this place. They are honest and helpful. I really appreciate the assistance from Brian. He went above the call of duty in helping me with my car. I will return for all of my car services.

RB
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RON & CHANCEY B.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2023
verified customerVerified Customer
10
Great Service!
The requested service as provided without delay and as always, an overall inspection was completed and provided on the printout at the end of the service. Desert Car Care has been my go-to auto service for many years.

JO
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JOHN & JEANNINE O.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2023
verified customerVerified Customer
10
Truck drives like new
17 year old pickup truck needed extensive work. Rack and pinion replacement, 4 new shocks, and full alignment. Scott was easy to work with. He provided a thorough estimate before the work was started. Despite receiving a part from a vendor that was the incorrect size, Scott handled it, got the correct part and finished up the job. Since the work was performed, the truck handles like new. Nice job!

SH
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SEAN H.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2023
verified customerVerified Customer
10
No nonsense
Prompt, accurate, courteous.

WB
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WAYNE & LAURA B.
Chandler, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/06/2023
verified customerVerified Customer
9
Oil change and AC repair
Services and repairs were good. The 2.5 days they had the car were just a little longer than I anticipated. All an all, I would still recommend Desert Car Care to anyone.

PL
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PAT L.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2023
verified customerVerified Customer
10
Fantastic Service
Brian went above and beyond in the service I got. I took it in for EVAP leak. He not only took care of that, but addressed maitance issues that I wasn't aware of and fixed them also.

PL
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PAT L.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2023
verified customerVerified Customer
10
KIA
Brian worked with me, to get my KIA running better. Continuous communication, suggestions were always given. Very highly recommended.
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