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Dewayne's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(645 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

This mechanic shop is family owned and our core values are honesty, integrity and we will never upsell anyone. This mechanic shop is family owned and our core values are honesty, integrity and we will never upsell anyone.

Categories
Oil Change, Smog, Auto Maintenance
Contact
(704) 663-3544

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
108 Lost Tree Ln Mooresville, NC 28115
Dewayne's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(645 Reviews)

SC
Sam C.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2023
verified customerVerified Customer
10
Phenomenal Service
From the owner to the servicd manager all the way to the front desk administrator, they take care of business! And they do so with excellence and respect. I trust all 4 of my vehicles to this team. No price gorging or fake pricing. Up front direct and professional.

BT
Betty T.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2023
verified customerVerified Customer
10
Quick fix
Reasonable.

Verified Customer
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2023
verified customerVerified Customer
10
Professional Friendly Service
Always professional, friendly service. You could not be treated any better!

LL
Linda L.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2023
verified customerVerified Customer
10
Dead Battery
Everyone was very helpful and quickly took care of our vehicle. Our battery died in their parking lot and they were able to take care of us right away with a new battery. Couldn't ask for better service. We will definitely be back for any service we need in the future.

DM
Deena M.
Statesville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/22/2023
verified customerVerified Customer
0
Left my car disassembled
Took the car in to have it checked out. Knew it needed coolant hoses replaced and there was oil and antifreeze mixed which caused the hose problem. Was told it needed a new engine. Told them I didn't understand how it could drive so well if it needed an entire engine. Was thinking probably a head gasket or something in that area. Told them I was not going to proceed with a new engine and would be by to get the car. Paid for the diagnosis. When we picked up the car, as soon as it was started the air bag sensor light came on. I know, should have just left it there and contacted them on Monday. We already planned to get a second opinion. Got up the road a few miles and the heat wasn't warming up the car. Stopped to check it out. No coolant in the car and hoses missing. Another mistake on my part not taking pictures!!! Found the coolant reservoir and hoses in back seat!
Called and they just can't believe the tech would have left the car the way I described. You and me either!!!!! Offered to give the diagnosis fee back and that's it. Wow, my head is spinning. Can't believe I took a running car in and got it back in pieces! Ridiculous!

BA
gravatar
Bob A.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2023
verified customerVerified Customer
10
My 2009 Envoy
My vehicle is getting up there in years and mileage. I saw that my oil pressure was dropping and the check engine light came on! I called Dewayne's and was scheduled for an appointment in days of calling. I arrived at the scheduled time and we reviewed the problems. I received a follow up call within hours and they explained the situation. Given the green light, my Envoy was ready to go by early afternoon! Fast, efficient and friendly. I've been with them for years and intend on remaining a customer.
Bob A

DW
Donna W.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2023
verified customerVerified Customer
10
Great Service
Grateful to have good mechanics in the area. Very friendly and willing to answer questions. I highly recommend them.

BW
Barbara W.
Mount Ulla, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2023
verified customerVerified Customer
10
Honest!
Very trustworthy staff!! Great work!!!

AF
Abram F.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2023
verified customerVerified Customer
10
Truthful
This shop is excellent!!!! It’s hard to find a honest mechanic but this place has served Mooresville for a long time and they have a great reputation. We have been long time customers and all the locals know and love this place for auto repairs.

JT
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Jim T.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2023
verified customerVerified Customer
10
Best ever. True integrity
They are the best. True integrity.

RG
Russell G.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2023
verified customerVerified Customer
10
Excellent service
Excellent service and I posted on next-door neighbor that I would highly recommend you.

PK
Peggy K.
Troutman, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2023
verified customerVerified Customer
10
Always great service ?
Very friendly and great service ?

BK
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Brenda K.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2023
verified customerVerified Customer
10
Car Maintenance
I took my Town and Country van in for a maintenance checkup and oil change and ,as always, Dewayne's folks checked out everything and even did a few things extra for the car. This business provides great service and are very friendly and helpful from the girl up front to all the shop guys. I would, and have, recommended them to anyone.

TM
Tony M.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2023
verified customerVerified Customer
10
Ford F250 V 10 4 x 4 tuneup and brakes
I brought my truck into Duanes automotive for a tuneup and brakes. The guys there did an excellent job. They even gave me a ride home when I dropped it off and came to pick me up when it was ready.

CR
Curtis R.
Mooresville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2023
verified customerVerified Customer
10
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